Believable they will recover tomorrow
Dec 29, 2022, 8:52 am
#1
Original Poster
Join Date: Aug 2014
Location: 42.1% in PDX , 49.9% in PVG & 8% in the air somewhere
Programs: Marriott Ambassador Elite, UA 1K, AS MVP GLD 75K, DL Pt
Posts: 1,086
Believable they will recover tomorrow
So I am here in Park City with reservation for the LAST flight from SLC to PHX. I have four tickets to the Fiesta bowl, do I feel luck and believe the email they sent me, or drive.
Dec 29, 2022, 9:05 am
#4
Join Date: Jul 2003
Location: Atlanta
Posts: 5,190
Someone on tv last night said a SW plane crash would not have been as painful to their long-term reputation as this meltdown as it would be one isolated incident. I disagree. In a plane crash people die. This past week people have been severely inconvenienced.
Dec 29, 2022, 9:10 am
#7
Original Poster
Join Date: Aug 2014
Location: 42.1% in PDX , 49.9% in PVG & 8% in the air somewhere
Programs: Marriott Ambassador Elite, UA 1K, AS MVP GLD 75K, DL Pt
Posts: 1,086
Disengenious!
So I get the email all is good, but find this online from their spokesman, you’d think they’d see the benefit of being open and transparent, too much to ask?
… spokesperson for Southwest said that the carrier is continuing to operate on a “reduced schedule by flying roughly one third of our schedule through Thursday, as of now.”
When asked whether travel woes will continue, the spokesperson said that they “have no updates or adjustments to share regarding Friday's schedule.”
… spokesperson for Southwest said that the carrier is continuing to operate on a “reduced schedule by flying roughly one third of our schedule through Thursday, as of now.”
When asked whether travel woes will continue, the spokesperson said that they “have no updates or adjustments to share regarding Friday's schedule.”
Dec 29, 2022, 9:21 am
#9
Original Poster
Join Date: Aug 2014
Location: 42.1% in PDX , 49.9% in PVG & 8% in the air somewhere
Programs: Marriott Ambassador Elite, UA 1K, AS MVP GLD 75K, DL Pt
Posts: 1,086
Lots of public apologies blah blah blah, and I am sure government will use this to possible put new legislation and restriction in place all for the good of us all, LOL
People will say what they want but SW will still be here flying and maybe a few demotion or resignations will occur, but the tens of thousand missed family gatherings, vacations will never happen because of clear poor modernization and planning is clear now.
It would be nice if they could be more transparent
Dec 29, 2022, 9:56 am
#12
Join Date: Aug 2015
Location: LAX
Programs: AS 75K, southwest A+, Hilton Diamond, IHG Spire ambassador
Posts: 89
I was scheduled to fly on Christmas Day out of LGB to Hou. Saw that the flight was canceled at 10 pm on the 24, so made alternate reservations on UAL. Return was scheduled for yesterday, 12/28 to LGB. WN canceled most of flights to LGB with the exception of mine. Still, booked my return for the following day, just in case WN’s promise fell through. Once at Hobby, and the folate was at the gate, I canceled my alternate booking. However, while waiting to board, they announced there was a mechanical problem that would delay boarding. Fortunately, they resolved it in half an hour and the flight took off. Plane had quite a few empty seats. Assumed everyone on board had booked originally and not any reassignments.
Dec 29, 2022, 10:03 am
#13
Join Date: Jan 2010
Posts: 1,333
In the interest of playing devil's advocate, they have had at least three days to get all their pieces where they need to be thanks to the mass cancellations. Every day they prolong this, the cost will go up considerably. Is it really inconceivable that they will be able to get their aircraft and crew in position by the end of today? While their IT system is obviously outdated, they certainly have the logistical ability to move planes and people around the country in a timely manner. I would be interested in hearing from actual WN employees on what is going on behind the scenes today.
Dec 29, 2022, 10:18 am
#14
Original Poster
Join Date: Aug 2014
Location: 42.1% in PDX , 49.9% in PVG & 8% in the air somewhere
Programs: Marriott Ambassador Elite, UA 1K, AS MVP GLD 75K, DL Pt
Posts: 1,086
In the interest of playing devil's advocate, they have had at least three days to get all their pieces where they need to be thanks to the mass cancellations. Every day they prolong this, the cost will go up considerably. Is it really inconceivable that they will be able to get their aircraft and crew in position by the end of today? While their IT system is obviously outdated, they certainly have the logistical ability to move planes and people around the country in a timely manner. I would be interested in hearing from actual WN employees on what is going on behind the scenes today.
One day isn’t to much to figure out where everything is and then a day to reposition. The issues run far deeper I suspect.
Dec 29, 2022, 10:33 am
#15
Join Date: Jan 2007
Location: Bellingham/Gainesville
Programs: UA-G MM, Priority Club Platinum, Avis First, Hertz 5*, Red Lion
Posts: 2,808