Travel Credits CAN be extended for 6 months if requested 6/1/22 to 12/31/22
Jul 21, 2022, 5:27 am
#62
Join Date: Aug 2007
Location: BNA and FLL
Programs: National Executive Elite, IHG Diamond Elite, Hilton Gold, SW A List, Marriott Gold
Posts: 964
Jul 24, 2022, 9:54 am
#63
Join Date: Jan 2011
Posts: 43
Update on mine I called them again today. Agent said that she can see that somebody touched the request on July 13 (almost a week ago) but it has not yet been completed and issued. She said it could take up to 45 days now.
Why the heck would somebody start working on it and then stop and not finish it? Makes no sense to me.
Why the heck would somebody start working on it and then stop and not finish it? Makes no sense to me.
Guess I'll be paying for this flight and see if there's another way to use the extended credit.
Jul 25, 2022, 5:50 am
#64
Join Date: Aug 2007
Location: BNA and FLL
Programs: National Executive Elite, IHG Diamond Elite, Hilton Gold, SW A List, Marriott Gold
Posts: 964
I am at 40 days now and still nothing has been issued. I’ve called and asked them to escalate it but still nothing.
I have almost zero faith in getting the voucher at this point and I’m not sure who else to even try to contact since the phone reservation agents can’t do much other than pass along the message to corporate who is in change to processing and issuing the LUV vouchers.
I have almost zero faith in getting the voucher at this point and I’m not sure who else to even try to contact since the phone reservation agents can’t do much other than pass along the message to corporate who is in change to processing and issuing the LUV vouchers.
Jul 25, 2022, 9:51 am
#65
Join Date: Dec 2017
Posts: 413
I am at 40 days now and still nothing has been issued. I’ve called and asked them to escalate it but still nothing.
I have almost zero faith in getting the voucher at this point and I’m not sure who else to even try to contact since the phone reservation agents can’t do much other than pass along the message to corporate who is in change to processing and issuing the LUV vouchers.
I have almost zero faith in getting the voucher at this point and I’m not sure who else to even try to contact since the phone reservation agents can’t do much other than pass along the message to corporate who is in change to processing and issuing the LUV vouchers.
Jul 25, 2022, 10:29 pm
#66
Join Date: Aug 2007
Location: BNA and FLL
Programs: National Executive Elite, IHG Diamond Elite, Hilton Gold, SW A List, Marriott Gold
Posts: 964
Because when I originally called to request it they were quoting 15-30 days. Also, others here have reported getting theirs in less than 2 weeks recently.
Jul 26, 2022, 11:37 am
#67
Join Date: May 2013
Posts: 11
I have a $24 credit expiring in August, my daughter has the same $24 credit. I know previously it was $100 to extend the credit. So I would have lost these since I can't use them before August. However once they expire can I request a credit extension on these? If I can, it seems like it maybe best to wait until December so they are good longer. It's not much money but any little bit can help.
Jul 26, 2022, 12:09 pm
#68
Join Date: Aug 2015
Posts: 2,061
I have a $24 credit expiring in August, my daughter has the same $24 credit. I know previously it was $100 to extend the credit. So I would have lost these since I can't use them before August. However once they expire can I request a credit extension on these? If I can, it seems like it maybe best to wait until December so they are good longer. It's not much money but any little bit can help.
Jul 26, 2022, 12:55 pm
#69
Join Date: Jul 2022
Posts: 4
Jul 28, 2022, 2:32 am
#70
Join Date: May 2014
Posts: 1,868
I have two funds that will expire soon, one like tomorrow and one in a couple months. Right now the expiration dates on them are busted, and I can't remember which was which - here's hoping they can't figure it how to fix it at all =p
Failing that, if it turns out the fund I took the $5.60 for my Monday flight was the one that expires tomorrow, I hope they let me reinstate the booking with the right fund and without hassles.
Edit: wow, I didn't see that coming at all!! Transferable AND eternal!!
Failing that, if it turns out the fund I took the $5.60 for my Monday flight was the one that expires tomorrow, I hope they let me reinstate the booking with the right fund and without hassles.
Edit: wow, I didn't see that coming at all!! Transferable AND eternal!!
Last edited by synergistic; Jul 28, 2022 at 7:19 am
Jul 28, 2022, 8:24 am
#71
Join Date: Apr 2015
Location: BDL, BOS
Programs: Marriott Lifetime Titanium, AA EXP, IHG Diamond Ambassador, Hyatt Explorist
Posts: 627
How does this new “no expiration” policy apply to already expired funds? I have over $1K of funds that expired in May that I was waiting until November to ask to be converted j to a LUV voucher. I’m assuming this policy will remain the same?
Jul 28, 2022, 10:42 am
#72
Join Date: Sep 2003
Posts: 265
The new policy seems to make the unofficial voucher policy obsolete. At least going forward. I wonder if they'll just stop doing the vouchers right away. Maybe they got swamped with people asking for $5.60 vouchers and just said forget it.
Jul 28, 2022, 12:58 pm
#73
Join Date: Aug 2007
Location: BNA and FLL
Programs: National Executive Elite, IHG Diamond Elite, Hilton Gold, SW A List, Marriott Gold
Posts: 964
I am going on 43 days since I requested my expired travel fund be converted to LUV voucher. Still nothing.
Jul 28, 2022, 4:41 pm
#74
Join Date: Sep 2003
Posts: 265
btw, my voucher was issued this month but has an expiration of Dec, meaning it's 2 wks off. Seems like there's some delay between initial processing and approval, and the actual issuing of the voucher. Maybe that's what's happening in your case.
Jul 28, 2022, 7:48 pm
#75
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061