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Booking Issues on Southwest.com

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Old Jan 11, 2021, 10:54 am
  #1  
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Booking Issues on Southwest.com

Good morning,

I'm trying to book a flight using points and when I go to pay, I get the following 'Error' (See Attached Picture). I've tried twice and get the same error. Does anyone has a suggestion as to what this might be and a workaround?




Thank you for your help.
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Old Jan 11, 2021, 10:55 am
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Call them
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Old Jan 11, 2021, 10:58 am
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Thank you. I certainly will if there is no other way around it. I just wasn't sure if this was a temporary thing (to the tune of a few hours) or someone may know of another workaround online.
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Old Jan 11, 2021, 11:05 am
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This seems to happen from time to time. Wait a wile if you can and try again it usually clears up. Sometimes using a different browser helps.
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Old Jan 11, 2021, 11:30 am
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Not sure what happened, but just tried again and it went through. All booked for Cabo in June.
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Old Jan 11, 2021, 12:30 pm
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Based on a quick look at the error, this may have been caused by a fare load timing issue.
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Old Jan 11, 2021, 12:34 pm
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Originally Posted by SWAVictor
Based on a quick look at the error, this may have been caused by a fare load timing issue.
Thank you, sir!
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Old Jan 11, 2021, 1:33 pm
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Originally Posted by FriscoHeavy
Thank you, sir!
Thank you for including the screenshot of the error!

I know those error code reference numbers don't seem very useful, but sometimes they do let me see the cause to try to determine whats going wrong.
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Old Jan 11, 2021, 1:35 pm
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Originally Posted by SWAVictor
Thank you for including the screenshot of the error!

I know those error code reference numbers don't seem very useful, but sometimes they do let me see the cause to try to determine whats going wrong.
You bet. I just had never come across that before and it was confounding me. Have a wonderful week
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Old Jan 12, 2021, 1:49 pm
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Originally Posted by FriscoHeavy
Not sure what happened, but just tried again and it went through. All booked for Cabo in June.
during hurricane season...
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Old Jan 13, 2021, 10:49 am
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Originally Posted by djp98374
during hurricane season...
1. Hurricanes rarely hit there. Once every few years on average.
2. They almost always occur later in the season (September-ish).
3. We normally go every September or October and have never had an issue. The odds of being there for the 3-5 days when a hurricane hits every few years is extremely low. In the 10 years we've been going, we encountered a short, 10-minute rain shower once. Otherwise, it's sunny and hot every day (a desert).

I'll 'take my chances'.
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