Extensions of Elite Status, CP, Travel funds, and option to convert funds to points
Sep 22, 2020, 1:23 pm
#271
Join Date: Dec 2015
Posts: 4
The 25000 points are CPQP, not redeemable points. Once you have earned a CP in 2020, flight count and CPQP's become irrelevant and are not displayed.
You are correct that Southwest has not given you any compensation for inability to use your CP this year. Whereas people who earned the CP in 2019 got 6 extra months.
You are correct that Southwest has not given you any compensation for inability to use your CP this year. Whereas people who earned the CP in 2019 got 6 extra months.
Sep 26, 2020, 3:50 pm
#272
Join Date: Jul 2009
Location: World
Posts: 1,647
If the covid travel funds extension and point conversion are both dead is there any way to at least partially salvage my mistake?
Sep 27, 2020, 10:06 am
#273
Join Date: Mar 2011
Posts: 6,286
So... I completely forgot about $400 of flights I should've canceled. Are all travel funds issued after September 7th just valid for the normal 1 year after the original booking date again? Also, is the travel funds to points conversion no longer available?
If the covid travel funds extension and point conversion are both dead is there any way to at least partially salvage my mistake?
If the covid travel funds extension and point conversion are both dead is there any way to at least partially salvage my mistake?
Yes: Non-extended travel funds cancelled post-9/7/2020 are valid from one year from the original booking date.
Travel funds to points conversion is only valid on funds with a 9/7/2022 expiration date.
Your possible option would be to pay the $100 fee for voucher reissue if you're unable to use them before expiration.
Sep 27, 2020, 2:47 pm
#274
Moderator: Southwest Airlines, Capital One
Original Poster
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,624
I would wait and hope for a December 2020 revival of the 2022 funds expiration fairy before paying the $100.
Sep 27, 2020, 10:34 pm
#275
Join Date: Dec 2005
Location: Los Angeles
Programs: WN CP & A-List, National ES
Posts: 164
If today I book a new flight with 9/7/22 expiring funds plus some cash and then cancel, what happens? Is it two separate ticketless funds or just a new one with the 9/27/2021 expiry?
Sep 28, 2020, 7:40 am
#276
Join Date: Mar 2011
Posts: 6,286
That said, there have been a few reports of people cancelling and receiving funds with an expiration date one year from their original purchase date, pre-extension.
Sep 28, 2020, 8:46 am
#277
Join Date: Dec 2005
Location: Los Angeles
Programs: WN CP & A-List, National ES
Posts: 164
The way it is supposed to work is that you'll have one travel fund with an expiration date of one year from today.
That said, there have been a few reports of people cancelling and receiving funds with an expiration date one year from their original purchase date, pre-extension.
That said, there have been a few reports of people cancelling and receiving funds with an expiration date one year from their original purchase date, pre-extension.
thank you for the insight.
Sep 30, 2020, 1:58 pm
#279
Join Date: Mar 2011
Posts: 6,286
Also, fyi, Chase issues the statement credit, so it has no effect on the flight and/or resultant travel funds.
Oct 5, 2020, 3:08 pm
#280
Join Date: Apr 2016
Posts: 706
So... I completely forgot about $400 of flights I should've canceled. Are all travel funds issued after September 7th just valid for the normal 1 year after the original booking date again? Also, is the travel funds to points conversion no longer available?
If the covid travel funds extension and point conversion are both dead is there any way to at least partially salvage my mistake?
If the covid travel funds extension and point conversion are both dead is there any way to at least partially salvage my mistake?
Oct 26, 2020, 10:22 am
#281
Join Date: Aug 2020
Posts: 8
So to make sure I am not losing my mind and that the CP on my account is actually usable.
My companion pass expired 12/31/2019, but as of right now it says its valid until 6/30/2021
Did I somehow catch the extension even though I had not earned a companion pass for 2020? I see a few posts about A-List status ending 12/31/2019 was extended to 4/30/2020 then thru to 2021, did this happen with CP too?
My companion pass expired 12/31/2019, but as of right now it says its valid until 6/30/2021
Did I somehow catch the extension even though I had not earned a companion pass for 2020? I see a few posts about A-List status ending 12/31/2019 was extended to 4/30/2020 then thru to 2021, did this happen with CP too?
Jan 4, 2021, 4:07 pm
#282
Join Date: Oct 2005
Location: ORD, MDW or MKE
Programs: American and Southwest. Hilton and Marriott hotels primarily.
Posts: 6,462
I suspect most of you know this, but I haven't been paying as much attention to this board lately as I am flying a lot less. I used some Sept 7, 2022 funds to purchase a ticket over the week end and today refared at a lower price. I discovered that those funds expire 1 year from the purchase date, not Sept 7, 2022 as I expected. I won't have any trouble using these funds, but I wanted to make sure everyone knew how this worked.
Jan 4, 2021, 4:23 pm
#283
Join Date: Dec 2019
Posts: 240
I suspect most of you know this, but I haven't been paying as much attention to this board lately as I am flying a lot less. I used some Sept 7, 2022 funds to purchase a ticket over the week end and today refared at a lower price. I discovered that those funds expire 1 year from the purchase date, not Sept 7, 2022 as I expected. I won't have any trouble using these funds, but I wanted to make sure everyone knew how this worked.
Jan 4, 2021, 6:55 pm
#284
Join Date: Mar 2011
Posts: 6,286
yes this bit me as well. I combined two $99 fares with may 2020 expiration and made the expiration Sept 2022. Then I used 11.20 to pay for taxes on an awards reservation for Thanksgiving. I ended up not going and when I canceled those funds disappeared. So treat them like refundable fares when using (unless you can remember their original expiration)
Jan 4, 2021, 7:09 pm
#285
Join Date: Dec 2019
Posts: 240
yeah I thought so too. I think I got the dates wrong in my post above. I remember the funds I converted weren't eligible per their terms and conditions at the time but nonetheless were moved to Sept 22. I didn't bother reaching out to swa over 11 bucks.