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Old Mar 14, 2020, 9:50 am
  #1  
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Join Date: Sep 2009
Location: HOU, IAH
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Travel Funds Extensions?

Curious to know if anyone believes that WN will/should extend existing travel funds by an additional 3 to 6 months due to the current situation. If not, the expiring points will be a silver lining in an otherwise difficult scenario for Southwest.
acasteve is offline  
Old Mar 14, 2020, 10:21 am
  #2  
 
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Did you not see the existing thread on this topic?
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Old Mar 14, 2020, 11:34 am
  #3  
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The other thread I see would seem to address typical ways for the passenger to extend travel funds... I am referring to actions that WN could possibly take for those that hold travel funds about to expire in the near future. Or... did I miss something?
I now see the topic addressed in another thread. Thanks.

Last edited by acasteve; Mar 14, 2020 at 1:24 pm
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Old Mar 18, 2020, 5:18 pm
  #4  
 
Join Date: Mar 2020
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I am curious too

Many travelers have travel funds that expire while the Coronavirus restrictions are in place. (Mine expire early April.) Despite contacting Southwest, it will not allow passengers to extend the use of their funds past their original expiration date -- in other words, to ignore the restrictions and recommendations or to lose the money. In fact, the airline's response to me was to scold me for not using the funds sooner.

Of course Southwest should extend the use of funds until several months after multiple agencies recommend not traveling.
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