Nationwide sale $49/99/129/149 book by Fri 6/5; Epic website meltdown, mostly fixed
Jun 3, 2015, 10:34 pm
#76
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,624
Miraculously, I managed to book one reservation re-using funds from three sources. I had multiple errors, backing up and retrying each time. The final confirmation screen never appeared but I received the confirmation email.
Jun 3, 2015, 10:35 pm
#77
Join Date: Apr 2003
Programs: B6 Mosaic, Bonvoy LT Titanium (x SPG LT), IHG Spire, UA Silver
Posts: 5,848
They should probably skip sales for the rest of the year until the website can handle the traffic. There is not even an ETA as to when the website will be functional. Dumping even more traffic to the site will likely just lead to another melt down.
Jun 3, 2015, 10:52 pm
#78
Join Date: Mar 2011
Posts: 6,286
<facepalm>
Jun 3, 2015, 10:54 pm
#79
Join Date: Jan 2008
Posts: 3,638
Just completed a new booking. It's very slow, though, and I had to keep going back. It would go all the way to payment page, clicked "continue," but then it would crash.
Total failure trying to book additional flights. I don't know how I ever got that one booking to go through. I can open account and see it there, though, and even received the email confirmation.
Total failure trying to book additional flights. I don't know how I ever got that one booking to go through. I can open account and see it there, though, and even received the email confirmation.
Last edited by mke9499; Jun 3, 2015 at 11:37 pm
Jun 3, 2015, 10:59 pm
#80
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,624
I just realized that Southwest would be crazy to extend the sale. They need to end the outage ASAP so that full fare passengers can book flights for the next day.
Jun 3, 2015, 11:14 pm
#81
Join Date: Mar 2011
Posts: 6,286
I see your point.
Jun 3, 2015, 11:48 pm
#83
Join Date: Jul 2013
Posts: 5,813
Some of my routes are much better that anything I've seen since February. The routes they have been targeting are about the same. This sale seems to cover more routes than usual.
Last edited by rsteinmetz70112; Jun 4, 2015 at 12:50 am
Jun 3, 2015, 11:54 pm
#84
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,624
I have decided to have some fun with this by updating the title to include the duration of the outage. Does anyone want to guess what the final number of hours will be?
Jun 4, 2015, 12:01 am
#85
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,624
Close but no cigar. Got to the last screen 8 times on a points booking but it won't purchase. And it keeps losing my login, which is probably the source of the trouble.
Jun 4, 2015, 12:10 am
#87
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,624
Yes, it's alive. I booked 4 tickets on points at normal speed, although I had to completely restart the 4th one.
Jun 4, 2015, 1:00 am
#90
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,624