Trouble with Refund
#1
Original Poster
Join Date: Oct 2008
Location: PIT/MDW
Programs: WN A-List, CP; EK Gold
Posts: 134
Trouble with Refund
Looking for a tip from all you gurus out there:
Booked a ticket for my brother-in-law to go fishing next month. Booked through my RR account and using my RR Visa. Ticket was obviously booked in his name.
Fishing trip has since been canceled so I canceled the tix and was told by WN that the money ($500+) has to stay in his name and can't be refunded to my credit card since the ticket is in my brother-in-law's name. WN rep said I could wait one year and then have travel funds put into my account for use by me.
Anyone have any experience or ideas in getting a refund or faster access to the travel funds? My bro-in-law rarely travels, so there's little chance of him using the funds and I don't feel like waiting for a year to collect my funds from WN.
Booked a ticket for my brother-in-law to go fishing next month. Booked through my RR account and using my RR Visa. Ticket was obviously booked in his name.
Fishing trip has since been canceled so I canceled the tix and was told by WN that the money ($500+) has to stay in his name and can't be refunded to my credit card since the ticket is in my brother-in-law's name. WN rep said I could wait one year and then have travel funds put into my account for use by me.
Anyone have any experience or ideas in getting a refund or faster access to the travel funds? My bro-in-law rarely travels, so there's little chance of him using the funds and I don't feel like waiting for a year to collect my funds from WN.
#3
Join Date: Sep 2011
Location: ORD/MDW
Programs: AA EXP, DL-Plat, WN-CP | Hotels: Choice-Gld, IHG-Plt, Rad-Gld, HH-Dia, Hyatt-Glob, Marriott-LtPlt
Posts: 2,889
Sorry OP - if you booked a nonrefundable WGA fare, the travel funds are tied to the name on the ticket and valid only for 1-year from the original purchase date (but...can be reissued as a LUV voucher as I mentioned above, thereafter).
Next time, use your points for his ticket and you could have had all of your points back and the $5.60 security fees refunded to your form of payment. Or, buy an AT or BS fare if you may need to cancel and get a refund.
#4
Original Poster
Join Date: Oct 2008
Location: PIT/MDW
Programs: WN A-List, CP; EK Gold
Posts: 134
Sorry OP - if you booked a nonrefundable WGA fare, the travel funds are tied to the name on the ticket and valid only for 1-year from the original purchase date (but...can be reissued as a LUV voucher as I mentioned above, thereafter).
Next time, use your points for his ticket and you could have had all of your points back and the $5.60 security fees refunded to your form of payment. Or, buy an AT or BS fare if you may need to cancel and get a refund.
Thanks all for the help
#5
Join Date: Mar 2011
Posts: 1,832
Just to be sure, even if that WGA ticket was booked in your name, it still would not be refundable.