cancelling reward fligh
Sep 3, 2014, 9:25 am
#1
Original Poster
Join Date: Mar 2005
Posts: 44
cancelling reward fligh
If I cancel my reward flight do the fees go back into a travel bank or get refunded to my credit card? What about my companion? Where do the fees I paid for him go?
I tried to search but could find the answer. thank you.
I tried to search but could find the answer. thank you.
Sep 3, 2014, 10:33 am
#2
Join Date: May 2011
Location: 2C
Programs: MR PP & LT Plat, HH Diamond, WN A+ and CP, Avis First, National E+
Posts: 201
You will get the points deposited back to your Rapid Rewards account immediately. The taxes/fees for both the original ticket and the companion are refunded back to your credit card - I think that you can tick a box to keep them as a credit if you prefer, though. The credit does take a few days to post to your credit card, though. Not sure about EBCI, I am thinking that it's not refundable but perhaps someone else can shed some light on that angle.
Sep 3, 2014, 11:25 am
#3
Join Date: May 2002
Location: Sacramento, CA, US
Posts: 2,229
You have to make sure to check the correct box when cancelling in order for the fees to be refunded to your credit card. Otherwise, they remain with Southwest, and then you have to keep track of what reservation they were under in order to use them in the future. Best approach: have them refunded.