Vitamin Water ending Sept 30, 2014; was: ...are BS Coupons now valid for this?
Apr 29, 2013, 2:56 pm
#1
Original Poster
Join Date: Nov 2010
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Vitamin Water ending Sept 30, 2014; was: ...are BS Coupons now valid for this?
Per the Southwest website (http://www.southwest.com/businessselect/)
"Premium Drink
Enjoy a premium drink onboard your flight with a coupon valid for use on day of travel."
The new Vitamin Water drinks (staring 5/1) are listed in the inflight menu as "Premium drink" now. The BS drink coupon still says "1 COUPON = BEER, WINE, or LIQUOR".
Has anyone tried getting a Vitamin Water drink with their BS coupons? If this worked it would make the useless BS drink coupon (yes, Southwest, I'm sure business travelers on commuter flights really want a drink at 6am...) .. worth something to me...
"Premium Drink
Enjoy a premium drink onboard your flight with a coupon valid for use on day of travel."
The new Vitamin Water drinks (staring 5/1) are listed in the inflight menu as "Premium drink" now. The BS drink coupon still says "1 COUPON = BEER, WINE, or LIQUOR".
Has anyone tried getting a Vitamin Water drink with their BS coupons? If this worked it would make the useless BS drink coupon (yes, Southwest, I'm sure business travelers on commuter flights really want a drink at 6am...) .. worth something to me...
Apr 29, 2013, 4:54 pm
#3
Join Date: Mar 2011
Posts: 6,286
According to the current In Flight Menu card, no.
http://www.southwest.com/assets/pdfs...light_menu.pdf
Valid Rapid Rewards® and Business Select® drink coupons are accepted for beer, wine, and liquor.
Apr 29, 2013, 5:26 pm
#4
Original Poster
Join Date: Nov 2010
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According to the current In Flight Menu card, no.
http://www.southwest.com/assets/pdfs...light_menu.pdf
http://www.southwest.com/assets/pdfs...light_menu.pdf
I wonder if Southwest will give me a credit on the BS flights I took where there was no beverage service due to turbulence...
Apr 29, 2013, 6:02 pm
#6
Moderator: Southwest Airlines, Capital One
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Apr 29, 2013, 6:22 pm
#7
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It's also the language plastered all over the fare page (the words "Premium Drink", and not "Alcoholic Beverage") are clearly used, so if it is a screwup, then they screwed up real bad. Some of the more legal types might say that this is grounds for some kind of lawsuit! (how did that coupon lawsuit go anyway? *cough* *cough*)...
Apr 29, 2013, 6:44 pm
#8
Join Date: Apr 2013
Location: Pittsburgh, PA
Posts: 35
I flew PIT-LAS yesterday (with a brief medical diversion to STL), and the FA specifically stated that drink coupons are NOT good for vitamin water. Seems odd to me, particularly with Vit Water being cheaper than alcoholic drinks, but she was quite specific about it.
Apr 29, 2013, 9:14 pm
#9
Join Date: Mar 2011
Posts: 6,286
Prior to Vitamin Water, Monster was listed as "Energy Drink"; there was nothing listed as "Premium Drink." That term was sometimes used to refer to all alcoholic beverages offered. I suspect that the confusion comes now that they needed a way to refer to Vitamin Water, but didn't remember/weren't aware of the previous usage of the term.
Apr 29, 2013, 10:07 pm
#10
Original Poster
Join Date: Nov 2010
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Prior to Vitamin Water, Monster was listed as "Energy Drink"; there was nothing listed as "Premium Drink." That term was sometimes used to refer to all alcoholic beverages offered. I suspect that the confusion comes now that they needed a way to refer to Vitamin Water, but didn't remember/weren't aware of the previous usage of the term.
Apr 29, 2013, 10:47 pm
#11
Join Date: Feb 2013
Location: CMH, West Coast
Programs: AA Executive Platinum, oneworld emerald
Posts: 2,741
I bought a Vitamin Water today on PHX-CMH (tasty), and the FA very clearly told me that drink coupons ARE good for them. I specifically asked. Very curious.
Apr 29, 2013, 11:00 pm
#12
Join Date: Apr 2013
Location: Pittsburgh, PA
Posts: 35
I'm flying back tomorrow; I will make a point of asking the FA about this issue.
Apr 30, 2013, 8:45 am
#14
Company Representative - Southwest Airlines
Join Date: Jun 2011
Location: Dallas, TX
Programs: SWA Customer Relations
Posts: 48
Sorry for any confusion with Vitamin Water. It may only be purchased. All major credit cards accepted onboard. Cash is not accepted. Valid Rapid Rewards and Business Select drink coupons are accepted for beer, wine, and liquor.
Apr 30, 2013, 10:13 am
#15
Join Date: Mar 2011
Posts: 6,286
You might want to address the language used on the website and the In Flight Menu card to help reduce the confusion.