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Changed Ticket to Direct Flight So Airport Fees Less - Refundable?

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Changed Ticket to Direct Flight So Airport Fees Less - Refundable?

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Old May 28, 2012, 2:07 pm
  #1  
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Join Date: May 2002
Location: Largo, FL
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Changed Ticket to Direct Flight So Airport Fees Less - Refundable?

I changed a nonrefundable ticket with no change in fare but to a direct flight so airport fees were less resulting in a credit. Is this small amount refundable? One agent told me no because the ticket was nonrefundable, but that doesn't seem right, as it is the fare that is nonrefundable, and the amount due is not a fare but a fee.
dldkjones is offline  
Old May 28, 2012, 4:37 pm
  #2  
 
Join Date: Mar 2010
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from my understanding the fee is refundable or can be issued as a voucher. Talk with a supervisor to confirm as they may have changed now that they bundle the fee in the fare.
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Old May 28, 2012, 7:41 pm
  #3  
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refundable
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