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Southwest fighting "inaccurate and irresponsible" info on the web

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Southwest fighting "inaccurate and irresponsible" info on the web

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Old Mar 20, 2012, 11:35 am
  #1  
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Join Date: Oct 2004
Posts: 2,653
Southwest fighting "inaccurate and irresponsible" info on the web

New splash page message on southwest.com:

http://www.southwest.com/new_message.html

A Message From Southwest Airlines
Southwest Airlines strives to maintain a high level of Customer Service and is proud of its corporate reputation and responsiveness to its Customers. As part of that effort, Southwest wants to control the release of inaccurate and irresponsible information about the Company via the Internet. If you would like more information on Southwest, please go to www.southwest.com.


Anyone know what may have prompted this action?
knope2001 is offline  
Old Mar 20, 2012, 11:43 am
  #2  
 
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Location: DFW
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This should be interesting, what qualifies as "irresponsible" information?
longhorn11 is offline  
Old Mar 20, 2012, 11:53 am
  #3  
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Join Date: Oct 2004
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Does anybody else see that message? I got it originally by going to southwest.com perhaps 15 minutes ago Now when I go to southwest.com I dont' get it anymore --I get the regular home screen. But the link in my original post still takes me to that message.

Perhaps they chose to roll it back, either for now or for good?
knope2001 is offline  
Old Mar 20, 2012, 12:00 pm
  #4  
 
Join Date: Sep 2002
Location: Blue Ridge, GA
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Odd way of interfacing with the flying public.

If they can't be more specific, it sounds paranoid.

"We aren't behind the bogus information or unfounded rumors" is a given.
LegalTender is online now  
Old Mar 20, 2012, 11:26 pm
  #5  
Moderator, Southwest Airlines and Choice Privileges
 
Join Date: Mar 2008
Location: Central Texas
Posts: 3,039
What you are seeing is a standard page used by SWA as a redirect target for "negative message" domains they proactively purchased, such as www.southwestsucks.com. (Try it.)

Anyone who saw it by accessing a real and valid southwest.com URL should thank the geniuses on the SWA web team for the free entertainment.
ftnoob is offline  
Old Mar 20, 2012, 11:49 pm
  #6  
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Location: Central Texas
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Interesting observation for anyone offended enough and quick enough to act before SWA does: Although SWA owns rapidrewardssucks.com, all these domains appear to be available:And that's just the dot com domains!

BTW, www.rapidrewardsclassic.com will be available within several days; contact me it you want to grab it before the domain squatters do. (Free for the asking; only domain registration fees apply.)
ftnoob is offline  
Old Mar 21, 2012, 8:43 am
  #7  
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Join Date: Oct 2004
Posts: 2,653
Thanks for the info on where this splash screen comes from. I definitely did not type anything like southwestsucks.com. And when I look at my browser history from yesterday, I don't see anything like suothwest.com or similar typos which would have taken me to an "off" site. Interesting to know, however, that this is the screen that addressed like southwestsucks.com directs to.
knope2001 is offline  


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