Business Select "Sold Out" - But no one lines up 1-15
Apr 27, 2011, 8:45 am
#1
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Business Select "Sold Out" - But no one lines up 1-15
This past Sunday (Easter) I flew from PHX to BWI (6am). I am flying full fare because the trip was last minute. I arrived at the gate and asked the GA if I could upgrade to BS. She told me that they were "sold out". Okay, that happens - I was A16 so I would still get a good seat for the long flight. They called for everyone to line up. Go figure...Noone lined up in BS 1-15. .... That cost me 2500 points. They must block last minute BS seats on flights like that...I realize that $25 for 2500 points is a pretty good deal...that is why I wanted to do it.
Anyone else experienced this?
BTW...when I landed in BWI I upgraded my return leg in advance.
11976 vs 9480 points.
Anyone else experienced this?
BTW...when I landed in BWI I upgraded my return leg in advance.
11976 vs 9480 points.
Apr 27, 2011, 9:53 am
#4
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Apr 27, 2011, 10:20 am
#5
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Apr 27, 2011, 10:23 am
#6
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I've seen a number of people upgrade to business select using the kiosks. They start grinning from ear to ear when their C17 magically turns into A2 or A3. I'm happy too, since they're helping to subsidize my cheaper WGA fare 
For the OP's question, was the flight nonstop bwi-phx or did it have a layover? If there were no thru passengers I'd have assumed 15 BS would be available for sale. If it stopped in another city, maybe their sales software logic is flawed and they allowed 15 MDW-PHX BS sales to affect BWI-PHX availability.
For the OP's question, was the flight nonstop bwi-phx or did it have a layover? If there were no thru passengers I'd have assumed 15 BS would be available for sale. If it stopped in another city, maybe their sales software logic is flawed and they allowed 15 MDW-PHX BS sales to affect BWI-PHX availability.
Apr 27, 2011, 10:49 am
#7
Original Poster
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To clarify my original post. My flight originated at PHX (the plane was there overnight). After Pre Boards (3) i was the first General Boarding customer. It was also non-stop from PHX to BWI.
There are a couple of ways to upgrade to BS. At the kiosk, the main ticket counter, the gate agent (or the person near the gate at the desk), calling swa, and when you buy the ticket.
From Full Fare (anytime) - it generally costs me $20 or $25 per leg. I always fly Anytime Fares - so I upgrade almost every flight.
There are a couple of ways to upgrade to BS. At the kiosk, the main ticket counter, the gate agent (or the person near the gate at the desk), calling swa, and when you buy the ticket.
From Full Fare (anytime) - it generally costs me $20 or $25 per leg. I always fly Anytime Fares - so I upgrade almost every flight.
May 1, 2011, 11:45 am
#10
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May 1, 2011, 12:53 pm
#11
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I'm not familiar with the airport software, but that'd be the case booking online or over the phone. It's not an upgrade, per se, it's selecting a new seat and if the flight is sold out, the only way to potentially release that seat would be to completely cancel the reservation and then if, and only if, the seat is put back in inventory, the BS seat MAY be available.
May 2, 2011, 9:02 am
#12
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I'm not familiar with the airport software, but that'd be the case booking online or over the phone. It's not an upgrade, per se, it's selecting a new seat and if the flight is sold out, the only way to potentially release that seat would be to completely cancel the reservation and then if, and only if, the seat is put back in inventory, the BS seat MAY be available.
May 7, 2011, 1:16 pm
#13
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May 8, 2011, 12:45 pm
#14
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I travel on business. My corporate travel site does not allow/offer Business Select...I can do either "refundable" or "lowest fare". Becuase I change travel times frequently I book refundable then upgrade when I get to the airport. Simply a limitation of the travel tool that I have to use.
May 8, 2011, 5:40 pm
#15
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I travel on business. My corporate travel site does not allow/offer Business Select...I can do either "refundable" or "lowest fare". Becuase I change travel times frequently I book refundable then upgrade when I get to the airport. Simply a limitation of the travel tool that I have to use.