Southwest VS. United
#31
Join Date: Jun 2010
Location: Hopping through the Forest
Programs: Bopping Field Mice on their Heads
Posts: 190
I hope the trash reference was to the fact that there are trash and recycling bins near every gate or to the fact that you were left to resolve your unfortunate situation by yourself and not that your fellow passengers are trash.
#32
Join Date: Feb 2008
Programs: SWA RR, CO One Pass, TAM Fidelidade, HA Miles, DL Skymiles, KLM Flying Blue
Posts: 1,165
An Elite flyer from the legacy carriers will NEVER call SWA flyers "trash". lol
#33
Join Date: Nov 2006
Location: SJC and ONT
Programs: WN A-List/CP, HHonors Diamond, CX J with AA miles, US Gold/*G
Posts: 2,082
Once again, I agree. However, they're making some progress towards recognizing that the needs of the few outweigh the needs of the many.
*Although US gets the nod when considering her very hott and sexy friends, OZ, NH, and SQ.
#34
Join Date: Mar 2001
Location: LAS-DEN
Programs: WN CP & B-list. Disillusioned fmr UA-1P/2P,F9-Ascent; Fmr AA-Plat,CO-Gold,NW-Silver,TWA-Elite
Posts: 1,630
If your int'l travel by itself, or with just a little help from the DEN-LAS travel, will get you to a status level (especially the 1P level), then, as I understand it, your upgrade rate will be pretty good. That is a big thing to consider.
If your int'l travel alone will get you to 2P or 1P in the near future, why not spread your business, with int'l on UA and domestic on WN until you hit status? Then, try a couple of domestic trips on UA and see what kind of upgrade success you have. I hear the upgrade rate is better if you are flying the earliest flights of the day. After that, gauge your upgrade rate against the UA downsides (change fee, having to go through hubs intra-CA). If UA is working for you, shift more to them. If not, stick with WN domestically and its obvious benefits (no change fee, more non-stops).
The biggest frustration to me would be putting all your eggs in the UA basket, only to discover that UDU (unlimited domestic upgrades) rarely works for U!
Another frustrating thing to me is that "status" is a "barrier to entry." With UA, you've got to "pay your dues" as a general member until you get to 2P or 1P. They will treat you like dirt until you do (bag fees, no priority on changing flights). Then, and only then, when you are in the 2P/1P club, do you find out if things are really as rosy as some people say they are. I think your actual experience will depend on your routes and flight times.
Depending on your int'l destinations, another thing to consider is AA for int'l. I think AA, and especially its partner, Cathay Pacific are superior to United. UA, from what I hear, does have a good partner in Singapore Airlines. Depends where you are going int'l. While AA doesn't serve DEN as well domestically, you've essentially got the same service when going int'l. Points earned on AA are just as useful, for example, if you still need to get to ORD.
Many things to consider.
If your int'l travel alone will get you to 2P or 1P in the near future, why not spread your business, with int'l on UA and domestic on WN until you hit status? Then, try a couple of domestic trips on UA and see what kind of upgrade success you have. I hear the upgrade rate is better if you are flying the earliest flights of the day. After that, gauge your upgrade rate against the UA downsides (change fee, having to go through hubs intra-CA). If UA is working for you, shift more to them. If not, stick with WN domestically and its obvious benefits (no change fee, more non-stops).
The biggest frustration to me would be putting all your eggs in the UA basket, only to discover that UDU (unlimited domestic upgrades) rarely works for U!
Another frustrating thing to me is that "status" is a "barrier to entry." With UA, you've got to "pay your dues" as a general member until you get to 2P or 1P. They will treat you like dirt until you do (bag fees, no priority on changing flights). Then, and only then, when you are in the 2P/1P club, do you find out if things are really as rosy as some people say they are. I think your actual experience will depend on your routes and flight times.
Depending on your int'l destinations, another thing to consider is AA for int'l. I think AA, and especially its partner, Cathay Pacific are superior to United. UA, from what I hear, does have a good partner in Singapore Airlines. Depends where you are going int'l. While AA doesn't serve DEN as well domestically, you've essentially got the same service when going int'l. Points earned on AA are just as useful, for example, if you still need to get to ORD.
Many things to consider.
#35
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,721
With that commute, you will more than likely earn Companion Pass...specially if they do allow you to buy BS all the time. With 3 young children, the ability to earn free trips will probably be more valuable than the elite pampering (DEN-LAS is such a short flight anyway).
So, I'd say go with Southwest for now and as your travel patterns get better defined, look into one of the Star Alliance airlines (UA-CO, US Airways) as an adjunct.
So, I'd say go with Southwest for now and as your travel patterns get better defined, look into one of the Star Alliance airlines (UA-CO, US Airways) as an adjunct.
Even though I am UA 1P (50k/year elite status) I usually fly WN for short haul travel especially when flying with family. Upgrades really don't matter for a 1-2 hour flight and in any case are difficult to get when traveling on popular routes from elite heavy SFO. So the main benefit to you from flying UA would be to accumulate miles for international travel. And with a large family it is going to take you a long time to accumulate enough particularly if you are only flying those short haul routes.
Contrast to WN - you will get status fast which will give you some of the same perks as UA - elite security line, priority boarding, better seats, etc. Plus you will have no problem cashing in your points when you want to use them for leisure travel on WN under RR 2.0 v. rolling the dice on United. Want to use miles to fly to MCO on easter week or to Mexico over Christmas? Good luck on UA.
Don't get me wrong I appreciate having UA's E+ seat for the infrequent transcons and the rare SFO-based free UDU upgrade (it was nice to fly SFO-CUN in F over Xmas even though the tix weren't cheap). But for short haul traveler like yourself with an entourage for leisure trips, WN is a no brainer. Not to mention that the CP will save you some real money if you take a few family trips each year.
WN's reward system only gets you a free flight sometimes. It is indeed, a kind of "Grayhound Bus" of the skies. While you may appriciate the laid-back attitude of the crews, I should warn you that this is only amusing to infrequent fliers...when you are going twice a week, it get's old fast.
WN's open seating policy is also a pain if you have to deal with it twice a week. The lines, the line jumpers, the seat savers..it is much more tolerable for a twice-per-week flier to select their own seat in advance and not have to worry about it.
WN's open seating policy is also a pain if you have to deal with it twice a week. The lines, the line jumpers, the seat savers..it is much more tolerable for a twice-per-week flier to select their own seat in advance and not have to worry about it.
You will find, that as you said, comfort will become VERY important. WN is all coach, despite the rhetoric of WN lovers. If you are going to haul your butt to the airport and onto a plane twice a week, you don't want to basically ENSURE that you will be in coach every time. It gets old fast. Like, by your 8th flight. If you earn status, and supplement it with points on your card or with partners, you will find it adds up fast, especially with International thrown in. Before you know it, you will be in FC...no lines, boarding fast, huge seat, priority luggage, front of the plane, and eagar to please crews.
Last edited by Boraxo; Feb 9, 2011 at 4:15 pm Reason: add commentary
#36
Join Date: Oct 2005
Location: ORD, MDW or MKE
Programs: American and Southwest. Hilton and Marriott hotels primarily.
Posts: 6,461
#37
Join Date: Mar 2009
Location: LAX
Programs: Mosaic 2, Bonvoy Gold, Hilton Diamond, Hyatt Globalist, Premium Cabin free agent
Posts: 848
I fly both UA and WN quite a bit. They are totally different animals.
Agree with Tashi.
It absolutely depends where you want to go and how nutty you want to get doing silly things for FF miles.
For example. Intra Calif (or even anywhere West of DEN) out of the SFO in winter time you really would not be smart to use UA. Totally unreliable.
Agree with Tashi.
It absolutely depends where you want to go and how nutty you want to get doing silly things for FF miles.
For example. Intra Calif (or even anywhere West of DEN) out of the SFO in winter time you really would not be smart to use UA. Totally unreliable.
Overall I'd say WN is a better run airline and *used* to have a better FF program. As always you have to know how to work the system with both of them. Close in travel is probably a better bet on WN as full fare is not really that bad compared to UA trying to sell Y/B last minute.
^ I appreciate your diligence in maintaining the integrity of the premium cabin.
Any thoughts on whether I should stick with 16B next month (please see http://www.flyertalk.com/forum/15733635-post1111.html)?
Any thoughts on whether I should stick with 16B next month (please see http://www.flyertalk.com/forum/15733635-post1111.html)?
Elites don't pay baggage fees.
For OP's trips, DEN - LAS, 7 direct flights on UA and 9 on WN. Not a big difference.
+1
Even though I am UA 1P (50k/year elite status) I usually fly WN for short haul travel especially when flying with family. Upgrades really don't matter for a 1-2 hour flight and in any case are difficult to get when traveling on popular routes from elite heavy SFO. So the main benefit to you from flying UA would be to accumulate miles for international travel. And with a large family it is going to take you a long time to accumulate enough particularly if you are only flying those short haul routes.
Contrast to WN - you will get status fast which will give you some of the same perks as UA - elite security line, priority boarding, better seats, etc. Plus you will have no problem cashing in your points when you want to use them for leisure travel on WN under RR 2.0 v. rolling the dice on United. Want to use miles to fly to MCO on easter week or to Mexico over Christmas? Good luck on UA.
Even though I am UA 1P (50k/year elite status) I usually fly WN for short haul travel especially when flying with family. Upgrades really don't matter for a 1-2 hour flight and in any case are difficult to get when traveling on popular routes from elite heavy SFO. So the main benefit to you from flying UA would be to accumulate miles for international travel. And with a large family it is going to take you a long time to accumulate enough particularly if you are only flying those short haul routes.
Contrast to WN - you will get status fast which will give you some of the same perks as UA - elite security line, priority boarding, better seats, etc. Plus you will have no problem cashing in your points when you want to use them for leisure travel on WN under RR 2.0 v. rolling the dice on United. Want to use miles to fly to MCO on easter week or to Mexico over Christmas? Good luck on UA.
Don't get me wrong I appreciate having UA's E+ seat for the infrequent transcons and the rare SFO-based free UDU upgrade (it was nice to fly SFO-CUN in F over Xmas even though the tix weren't cheap). But for short haul traveler like yourself with an entourage for leisure trips, WN is a no brainer. Not to mention that the CP will save you some real money if you take a few family trips each year.
Could not disagree more. WN is great for short haul frequent flyers (ask NSX) and provides better more reliable and often cheaper service on these routes than any of the others with no garbage fees. Status from a hub is not always worth much comparatively. Of course if you are large and really need E+ or F then that could change the equation, as would the desire to use miles primarily for international travel.
This is pure hogwash. I've never had trouble redeeming awards on WN and it will be even easier with removal of capacity controls under RR 2.0. And UA's gate lice lend itself more to greyhound than WN's orderly boarding process.
Could not disagree more. WN is great for short haul frequent flyers (ask NSX) and provides better more reliable and often cheaper service on these routes than any of the others with no garbage fees. Status from a hub is not always worth much comparatively. Of course if you are large and really need E+ or F then that could change the equation, as would the desire to use miles primarily for international travel.
This is pure hogwash. I've never had trouble redeeming awards on WN and it will be even easier with removal of capacity controls under RR 2.0. And UA's gate lice lend itself more to greyhound than WN's orderly boarding process.
You obviously don't fly elite heavy routes much. I flew SFO-IAD-SFO last week and the upgrade wait list had 50-70 people each time (as 1P I was @#39). Many 1Ks got denied (check udustats.com to see how often this happens) and probably some late bookers ended up in E-. On UA, those making late bookings and changes will find themselves screwed out of a decent reserved seat because E+ is fully booked, whereas WN takes care of it's A-list customers.
The biggest frustration to me would be putting all your eggs in the UA basket, only to discover that UDU (unlimited domestic upgrades) rarely works for U!
Another frustrating thing to me is that "status" is a "barrier to entry." With UA, you've got to "pay your dues" as a general member until you get to 2P or 1P. They will treat you like dirt until you do (bag fees, no priority on changing flights). Then, and only then, when you are in the 2P/1P club, do you find out if things are really as rosy as some people say they are. I think your actual experience will depend on your routes and flight times.
Another frustrating thing to me is that "status" is a "barrier to entry." With UA, you've got to "pay your dues" as a general member until you get to 2P or 1P. They will treat you like dirt until you do (bag fees, no priority on changing flights). Then, and only then, when you are in the 2P/1P club, do you find out if things are really as rosy as some people say they are. I think your actual experience will depend on your routes and flight times.
Depending on your int'l destinations, another thing to consider is AA for int'l. I think AA, and especially its partner, Cathay Pacific are superior to United. UA, from what I hear, does have a good partner in Singapore Airlines. Depends where you are going int'l. While AA doesn't serve DEN as well domestically, you've essentially got the same service when going int'l. Points earned on AA are just as useful, for example, if you still need to get to ORD.
WN is tolerable for the most part. They do a great job when the flight's on-time.
It's when there's a problem - such as mechanical or weather-related delays/cancellations, you're pretty much SOL. They won't rebook you on another carrier, you have to wait in a huge at the gate with all the trash or try getting help on the phone to rebook. At least with UA, you can call an elite desk or visit the RCC and the agents will rebook you right away (even on CO/US if necessary). WN's mentality of treating everyone equally gets old very fast! Having been burned by WN twice in the past month and a half, I can honestly say that the salvation of a legacy carrier's elite desk outweighs any WN "perk" out there for a road warrior.
It's when there's a problem - such as mechanical or weather-related delays/cancellations, you're pretty much SOL. They won't rebook you on another carrier, you have to wait in a huge at the gate with all the trash or try getting help on the phone to rebook. At least with UA, you can call an elite desk or visit the RCC and the agents will rebook you right away (even on CO/US if necessary). WN's mentality of treating everyone equally gets old very fast! Having been burned by WN twice in the past month and a half, I can honestly say that the salvation of a legacy carrier's elite desk outweighs any WN "perk" out there for a road warrior.
#38
A FlyerTalk Posting Legend
Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 60,174
If it were me I'd keep both WN and UA as programs, and direct travel as needed to hit a milestone (and/or save money). I booked a couple RTs on WN the past month to finish off an award before 2.0 hits. Last year I put the same routes on US Air to help me requalify for 1K.
I got lucky, in that all my choices were also the lowest price option. Now that WN's program has no expiration date, I'll continue to book as often as possible on United and book WN for the screaming deals or intra-CA shorthauls, eventually earning a free ticket on WN (but no rush anymore, due to no expiration).
I got lucky, in that all my choices were also the lowest price option. Now that WN's program has no expiration date, I'll continue to book as often as possible on United and book WN for the screaming deals or intra-CA shorthauls, eventually earning a free ticket on WN (but no rush anymore, due to no expiration).
#39
Join Date: Mar 2006
Location: OAK/SFO/SJC
Programs: AA Plat 2MM+, HHonors, Amtrak GuestRewards
Posts: 1,158
I'm curious, if the OP is going to be DEN-based, why Frontier Airlines hasn't come up. It's all A319 service with 7 non-stops/day DEN-LAS (or LAS-DEN), as compared to WN's 9. You can get comfortable seats and new(er) planes, but with assigned seating--and some nice frequent flyer perks after a few flights.
To get to CMH on F9, you do have to connect in MKE or MCI, but you'd have to connect on WN, too.
To get to CMH on F9, you do have to connect in MKE or MCI, but you'd have to connect on WN, too.
#40
Join Date: Oct 2005
Location: ORD, MDW or MKE
Programs: American and Southwest. Hilton and Marriott hotels primarily.
Posts: 6,461
I don't know why anyone would book speculative airline tickets but to each his own. The change fee policy is a bit over-hyped. It's been around forever and it's hurt the legacies so bad that the legacies have decided to continue charging it. I have yet to change dates but I have used the standby perk to take an earlier flight for free.
#41
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,909
I would suggest lowering the expectations of being pampered. Smth along the lines of "would be nice getting bumped up to 1st and suffer a bit less..." is a better way to put it.
#42
Suspended
Join Date: Jun 2009
Posts: 3,098
+1
Even though I am UA 1P (50k/year elite status) I usually fly WN for short haul travel especially when flying with family. Upgrades really don't matter for a 1-2 hour flight and in any case are difficult to get when traveling on popular routes from elite heavy SFO. So the main benefit to you from flying UA would be to accumulate miles for international travel. And with a large family it is going to take you a long time to accumulate enough particularly if you are only flying those short haul routes.
Contrast to WN - you will get status fast which will give you some of the same perks as UA - elite security line, priority boarding, better seats, etc. Plus you will have no problem cashing in your points when you want to use them for leisure travel on WN under RR 2.0 v. rolling the dice on United. Want to use miles to fly to MCO on easter week or to Mexico over Christmas? Good luck on UA.
Don't get me wrong I appreciate having UA's E+ seat for the infrequent transcons and the rare SFO-based free UDU upgrade (it was nice to fly SFO-CUN in F over Xmas even though the tix weren't cheap). But for short haul traveler like yourself with an entourage for leisure trips, WN is a no brainer. Not to mention that the CP will save you some real money if you take a few family trips each year.
Could not disagree more. WN is great for short haul frequent flyers (ask NSX) and provides better more reliable and often cheaper service on these routes than any of the others with no garbage fees. Status from a hub is not always worth much comparatively. Of course if you are large and really need E+ or F then that could change the equation, as would the desire to use miles primarily for international travel.
This is pure hogwash. I've never had trouble redeeming awards on WN and it will be even easier with removal of capacity controls under RR 2.0. And UA's gate lice lend itself more to greyhound than WN's orderly boarding process.
You obviously don't fly elite heavy routes much. I flew SFO-IAD-SFO last week and the upgrade wait list had 50-70 people each time (as 1P I was @#39). Many 1Ks got denied (check udustats.com to see how often this happens) and probably some late bookers ended up in E-. On UA, those making late bookings and changes will find themselves screwed out of a decent reserved seat because E+ is fully booked, whereas WN takes care of it's A-list customers.
Even though I am UA 1P (50k/year elite status) I usually fly WN for short haul travel especially when flying with family. Upgrades really don't matter for a 1-2 hour flight and in any case are difficult to get when traveling on popular routes from elite heavy SFO. So the main benefit to you from flying UA would be to accumulate miles for international travel. And with a large family it is going to take you a long time to accumulate enough particularly if you are only flying those short haul routes.
Contrast to WN - you will get status fast which will give you some of the same perks as UA - elite security line, priority boarding, better seats, etc. Plus you will have no problem cashing in your points when you want to use them for leisure travel on WN under RR 2.0 v. rolling the dice on United. Want to use miles to fly to MCO on easter week or to Mexico over Christmas? Good luck on UA.
Don't get me wrong I appreciate having UA's E+ seat for the infrequent transcons and the rare SFO-based free UDU upgrade (it was nice to fly SFO-CUN in F over Xmas even though the tix weren't cheap). But for short haul traveler like yourself with an entourage for leisure trips, WN is a no brainer. Not to mention that the CP will save you some real money if you take a few family trips each year.
Could not disagree more. WN is great for short haul frequent flyers (ask NSX) and provides better more reliable and often cheaper service on these routes than any of the others with no garbage fees. Status from a hub is not always worth much comparatively. Of course if you are large and really need E+ or F then that could change the equation, as would the desire to use miles primarily for international travel.
This is pure hogwash. I've never had trouble redeeming awards on WN and it will be even easier with removal of capacity controls under RR 2.0. And UA's gate lice lend itself more to greyhound than WN's orderly boarding process.
You obviously don't fly elite heavy routes much. I flew SFO-IAD-SFO last week and the upgrade wait list had 50-70 people each time (as 1P I was @#39). Many 1Ks got denied (check udustats.com to see how often this happens) and probably some late bookers ended up in E-. On UA, those making late bookings and changes will find themselves screwed out of a decent reserved seat because E+ is fully booked, whereas WN takes care of it's A-list customers.
WN is a discount carrier, and ironically not that much of a discount anymore compared to others. USAirways, Jetblue, Virgin and the legacies often have the same prices..the differance is you can frequently share your miles across alliance partners while bargain basement WN exists in a vacuum and only provides more of the same no-frills product as it's reward.
An interesting term was used in another FT forum recently: "Reverse Snobbery". Those who resent higher tiers of travel, class or price. WN is painfully proletariat and probably fine for short hauls...but since it's competitive pricing went out the window, few of us can see any good reason to shoot for A-list status to get a better place in line for a better coach seat. It's absurd to do so actually. If your butt is going to fly twice a week, and when you are not paying, if you DON'T aim for higher status on a legacy you would be a fool, doubly so if you have to do international.
Have to go PHX-ONT once a quarter? Fine, use WN. Anything more frequent and using WN becomes not only self abuse, but self denial of future luxurious travel.
#43
Join Date: Nov 2006
Location: SJC and ONT
Programs: WN A-List/CP, HHonors Diamond, CX J with AA miles, US Gold/*G
Posts: 2,082
...If your butt is going to fly twice a week, and when you are not paying, if you DON'T aim for higher status on a legacy you would be a fool, doubly so if you have to do international.
Have to go PHX-ONT once a quarter? Fine, use WN. Anything more frequent and using WN becomes not only self abuse, but self denial of future luxurious travel.
Have to go PHX-ONT once a quarter? Fine, use WN. Anything more frequent and using WN becomes not only self abuse, but self denial of future luxurious travel.
The one known quantity is he'll need to buy/redeem 5 tickets for domestic travel a few times a year. Earning one CP reduces that number to 4 (and possibly 3, given the excellent suggestion above regarding a second CP).
Redeeming WN credits/points is a good value for domestic travel. Using *A miles for anything that doesn't cross an ocean and/or goes below the equator is a waste.
#44
Join Date: Mar 2006
Location: OAK/SFO/SJC
Programs: AA Plat 2MM+, HHonors, Amtrak GuestRewards
Posts: 1,158
* Booking during the holidays (particularly last-minute) when the el cheapo fares are no longer available;
* Booking last-minute generally. Sometimes, flying is because of a life-or-death situation, and then, it can be handy to drop a few miles an hour before a flight as opposed to ponying up the walkup/anytime-equivalent fare.
* Booking trans-border flights (e.g., to Canada) when there can be a significant per-mile premium. Less frequent, now, with the growth of Porter and, to a lesser extent, Westjet (given Westjet's significant seasonal-only US destinations), depending on your origin and destination.
That's only to say that there are a number of situations where one might choose to save money by paying with miles. My experience is I've benefited in all three of the above situations. Of course, YMMV.
#45
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,909
An added benefit of being 1K is an ability to cancel for free if my plans change.
Obviously I seek international premium awards as well, no question about it, but domestic coach redemption is not a "waste".