Sixt in Slovenia--AVOID
Jul 1, 2019 | 4:12 pm
#1
Original Poster
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Join Date: Feb 2003
Location: On strike
Programs: FT badges are idiotic
Posts: 7,950
Sixt in Slovenia--AVOID
Recently rented from Sixt in Ljubljana (train station office) for a few days. Had no issues with the car and no collisions or even minor scrapes.
I was in a hurry on my return & just dropped the keys with them; on realizing I'd left some items in the car, went back & they claimed I was responsible for a cosmetic scratch (<5cm, by their initial assessment) on one of the wheels.
By the time their Damage Department got hold of it, the scratch magically grew to >5cm. The best part: the size of the scratch didn't matter, because Sixt Slovenia doesn't charge based on the actual damage. Instead, Sixt has a ridiculous fixed schedule ("damage pricelist") applicable to even the most trivial dings. Here's a sample; fees shown are for "mini" class cars, with higher fees as you move up the car classes.
Naturally, they don't disclose this at all during the rental process. "Notice" consists of allegedly including a copy of this list in the plastic folder of paperwork handed to you when taking the keys after signing the rental agreement.
Oh, and they tack on an extra 50 Euro administrative fee. (And there's a 22% tax on top of everything.)
For another recent shady episode involving this same office, see Sixt falsely claims I caused damage to rental car
I was in a hurry on my return & just dropped the keys with them; on realizing I'd left some items in the car, went back & they claimed I was responsible for a cosmetic scratch (<5cm, by their initial assessment) on one of the wheels.
By the time their Damage Department got hold of it, the scratch magically grew to >5cm. The best part: the size of the scratch didn't matter, because Sixt Slovenia doesn't charge based on the actual damage. Instead, Sixt has a ridiculous fixed schedule ("damage pricelist") applicable to even the most trivial dings. Here's a sample; fees shown are for "mini" class cars, with higher fees as you move up the car classes.
Naturally, they don't disclose this at all during the rental process. "Notice" consists of allegedly including a copy of this list in the plastic folder of paperwork handed to you when taking the keys after signing the rental agreement.
Oh, and they tack on an extra 50 Euro administrative fee. (And there's a 22% tax on top of everything.)
For another recent shady episode involving this same office, see Sixt falsely claims I caused damage to rental car
Aug 3, 2019 | 3:18 am
#3
Join Date: Mar 2003
Location: Dorchester, Dorset UK
Programs: BA Silver, SPG Gold
Posts: 2,152
Recently rented from Sixt in Ljubljana (train station office) for a few days. Had no issues with the car and no collisions or even minor scrapes.
I was in a hurry on my return & just dropped the keys with them; on realizing I'd left some items in the car, went back & they claimed I was responsible for a cosmetic scratch (<5cm, by their initial assessment) on one of the wheels.
By the time their Damage Department got hold of it, the scratch magically grew to >5cm. The best part: the size of the scratch didn't matter, because Sixt Slovenia doesn't charge based on the actual damage. Instead, Sixt has a ridiculous fixed schedule ("damage pricelist") applicable to even the most trivial dings. Here's a sample; fees shown are for "mini" class cars, with higher fees as you move up the car classes.
Naturally, they don't disclose this at all during the rental process. "Notice" consists of allegedly including a copy of this list in the plastic folder of paperwork handed to you when taking the keys after signing the rental agreement.
Oh, and they tack on an extra 50 Euro administrative fee. (And there's a 22% tax on top of everything.)
For another recent shady episode involving this same office, see Sixt falsely claims I caused damage to rental car
I was in a hurry on my return & just dropped the keys with them; on realizing I'd left some items in the car, went back & they claimed I was responsible for a cosmetic scratch (<5cm, by their initial assessment) on one of the wheels.
By the time their Damage Department got hold of it, the scratch magically grew to >5cm. The best part: the size of the scratch didn't matter, because Sixt Slovenia doesn't charge based on the actual damage. Instead, Sixt has a ridiculous fixed schedule ("damage pricelist") applicable to even the most trivial dings. Here's a sample; fees shown are for "mini" class cars, with higher fees as you move up the car classes.
Naturally, they don't disclose this at all during the rental process. "Notice" consists of allegedly including a copy of this list in the plastic folder of paperwork handed to you when taking the keys after signing the rental agreement.
Oh, and they tack on an extra 50 Euro administrative fee. (And there's a 22% tax on top of everything.)
For another recent shady episode involving this same office, see Sixt falsely claims I caused damage to rental car