Sixt policy when reserved class is not available?
Mar 8, 2016 | 6:14 pm
#1
Original Poster
Join Date: Aug 2003
Location: Northern California
Programs: I want to be free! Free!
Posts: 3,568
Sixt policy when reserved class is not available?
Recently reserved an 4 series "or similar" (think it is RTAR) at LAX. Upon arrival was told they had no RTAR inventory and offered me a mustang 
Ultimately ended up with a 3 series with 20K+ miles on it at a "discount" but honestly the rate looked worse than what I could've gotten when I booked. What is Sixt's official procedure here? Seems like inventory is not tightly controlled vs. reservations so what is a customer to do?
Ultimately ended up with a 3 series with 20K+ miles on it at a "discount" but honestly the rate looked worse than what I could've gotten when I booked. What is Sixt's official procedure here? Seems like inventory is not tightly controlled vs. reservations so what is a customer to do?
Mar 28, 2016 | 4:43 am
#4
Join Date: Nov 2009
Location: LAX/TXL
Programs: LH HON,AA EXP, BA Silver, Hyatt Diamond, and a few more
Posts: 355
The same thing happened to me at LAX offered downgrade with price adjustment. I ended up waiting for the reserved car class to show up and got a voucher from Sixt Corperate for the inconvience. Needless to say that was my last rental with Sixt in the US until they get their act together.