Never Got an Upgrade.. Ever!
May 30, 2014 | 5:01 am
#1
Original Poster
Join Date: May 2014
Programs: Krisflyer BA Emirates Sixt
Posts: 2
Never Got an Upgrade.. Ever!
Hi,
I have been a Sixt Platinum Holder since almost 10 years. I was surprised to see recently that platinum allows you to get an upgrade. My fault for not knowing but in all my years of renting, I have NEVER been offered an upgrade. Should not the locations be offering me this? I finally realized and asked a lady at Sixt Barcelona airport. She refused me an upgrade, without offering me a reason.
Has anyone else had this experience?
I have been a Sixt Platinum Holder since almost 10 years. I was surprised to see recently that platinum allows you to get an upgrade. My fault for not knowing but in all my years of renting, I have NEVER been offered an upgrade. Should not the locations be offering me this? I finally realized and asked a lady at Sixt Barcelona airport. She refused me an upgrade, without offering me a reason.
Has anyone else had this experience?
May 30, 2014 | 9:25 am
#2
Company Representative, Sixt Customer Service
Join Date: Nov 2013
Posts: 469
Hi KSahni,
I am very sorry to hear about this!
Please could you send me a private message with your Sixt Platinum card number, and I will be happy to look into this for you.
I look forward to hearing from you soon!
Many thanks,
Gary Caudwell.
I am very sorry to hear about this!
Please could you send me a private message with your Sixt Platinum card number, and I will be happy to look into this for you.
I look forward to hearing from you soon!
Many thanks,
Gary Caudwell.
May 30, 2014 | 9:38 pm
#3
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Gold
Posts: 15,009
Never Got an Upgrade.. Ever!
I think you only get an upgrade as Plat if you rent 20x per year.
**Subject to availability, not valid for long-term rentals, special cars, motorcycles or trucks. The possibility of receiving an upgrade is only valid for up to 12 months from the issue date of the card. This advantage remains when you rent more than 20 times per 12 months with Sixt.
Aug 19, 2014 | 10:25 pm
#6
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Gold
Posts: 15,009
It looks like Plat qualifications have dropped to 10x for residents of Belgium, Spain, France, UK, the Netherlands and the USA.
http://www.sixt.com/rental-services/...platinum-card/
Sep 13, 2014 | 5:18 am
#7
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Gold
Posts: 15,009
Never Got an Upgrade.. Ever!
How long do you keep upgrade privileges after qualifying for the 10x rental for US residents?
For example:
Let's say I had 9 rentals in OCT 2013 and 1 rental in AUG 2014.
Does this mean I get upgrade privileges until AUG 2015 or merely until OCT 2014?
Thanks.
For example:
Let's say I had 9 rentals in OCT 2013 and 1 rental in AUG 2014.
Does this mean I get upgrade privileges until AUG 2015 or merely until OCT 2014?
Thanks.