SIXT - Damage Invoice
Jul 28, 2011 | 9:16 am
#1
Original Poster
Join Date: Jul 2011
Posts: 1
SIXT - Damage Invoice
I returned a SIXT rental car to the garage in Munich, and to my surprise found I had a tyre that was nearly flat.
I pointed this out to the SIXT member of staff, who came out to inspect the car, and was told there would be no problem.
The car was inspected and signed off.
I have now received a bill for 149Euro, 2 months on, from SIXT for "damage" They do not state what this is. I have sent an e- mail questioning this, but no reply from them.
Does anyone know what is my come back, since the car was inspected and signed off by a memebr of staff?
I only had the standard CDW policy.
Thanks
I pointed this out to the SIXT member of staff, who came out to inspect the car, and was told there would be no problem.
The car was inspected and signed off.
I have now received a bill for 149Euro, 2 months on, from SIXT for "damage" They do not state what this is. I have sent an e- mail questioning this, but no reply from them.
Does anyone know what is my come back, since the car was inspected and signed off by a memebr of staff?
I only had the standard CDW policy.
Thanks
Jul 28, 2011 | 9:33 am
#2
Company Representative - Sixt
Join Date: Feb 2010
Location: Chesterfield, England
Programs: www.sixtblog.co.uk; http://www.facebook.com/sixtrentacaruk
Posts: 425
I returned a SIXT rental car to the garage in Munich, and to my surprise found I had a tyre that was nearly flat.
I pointed this out to the SIXT member of staff, who came out to inspect the car, and was told there would be no problem.
The car was inspected and signed off.
I have now received a bill for 149Euro, 2 months on, from SIXT for "damage" They do not state what this is. I have sent an e- mail questioning this, but no reply from them.
Does anyone know what is my come back, since the car was inspected and signed off by a memebr of staff?
I only had the standard CDW policy.
Thanks
I pointed this out to the SIXT member of staff, who came out to inspect the car, and was told there would be no problem.
The car was inspected and signed off.
I have now received a bill for 149Euro, 2 months on, from SIXT for "damage" They do not state what this is. I have sent an e- mail questioning this, but no reply from them.
Does anyone know what is my come back, since the car was inspected and signed off by a memebr of staff?
I only had the standard CDW policy.
Thanks
Gary - Sixt Customer Service Team
Aug 1, 2011 | 7:06 am
#3
Join Date: Jul 2011
Location: TUS
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,656
BUT be careful as Fraud is something completely different
Aug 5, 2011 | 6:51 am
#4
Join Date: Nov 2006
Programs: LH SEN, Bonvoy Titanium, HH Dia
Posts: 203
So far SIXT has sent me a questionnaire in case something was wrong with the car. I never had to pay (of course it wasn't me causing the damage) or had problems with SIXT Germany regarding these topics.
Don't pay the bill and contact them seems to be the best option from my perspective.
Don't pay the bill and contact them seems to be the best option from my perspective.