Hi Sabine or anyone else who might shed some knowledge.

I just booked a PDMR class car (520i/523i) out of Friedrichshafen, Germany (town branch not airport) for this coming weekend. This is my first time using Sixt directly and I have three concerns:

1) I don't have any idea whether Sixt downgrade when a requested class is unavailble or not so please excuse my ignorance. Will a small regional branch such as this have this class of car available, and, if not and if they downgrade me what compensation should I expect?

2) What sort of block can I expect them to place on my credit card? I have taken out the basic LDW option (with EUR 950 excess).

3) I requested a diesel if available. Are diesels common in this group?

Thanks for any help.

Elevate

I'm not part of the sixt team, but from experience:

1) No problem, this is Germany. More likely to have a problem when you book a Fiesta :D

2) No idea.

3) High likelihood of diesel.

Virgin Atlantic - Offer Extended
 

Dear All,

The Virgin Atlantic promotion has been extended. Just thought I'd let you guys know.

EXTENDED! 1000 miles with every car hire - no matter the number of days
To celebrate our new partnership with Virgin Atlantic, hire a car from Sixt until 31 May 2011 and earn DOUBLE mileage.

As simple as that, no coupons, no codes, no fees, no hassle.

With almost 100 years of experience, Sixt is one of the leading car rental companies with presence in 100 countries around the globe. From small compact cars, convertibles, SUV's, vans and lorries to the largest Mercedes-Benz and BMW fleet in the world, Sixt has the right vehicle for all your needs. Always for unbelievable prices!
*Offer cannot be combined with any other.
» Book now <http://partner.sixt.de/php/res?AGIA=5102517&view=virgin&ctyp=P&language=en>

------

EXTENDED! 1500 miles - for every car hire of 3 days or more
From now until 31 May 2011 earn TRIPLE Flying Club miles for any qualifying 3 day rental in any of our 4000 locations in 100 countries.
As simple as that, no coupons, no codes, no fees, no hassle.
*Offer cannot be combined with any other. Minimum 3 day rentals.
» Book now <http://partner.sixt.de/php/res?AGIA=5102517&view=virgin&ctyp=P&language=en>

Best regards
Gary

Hello Elevate,
I have contacted the Branch Manager and await her response regarding the questions raised.
As soon that I have more details, I will let you know.
Many Thanks
Sabine

Hello,

Can anyone advise me about an e-mail address for the Miami Airport office?

Hi Kim,

Please use:

[email protected]

[email protected]


Alternatively drop me a line and I'll get the information for you.

Best regards
Gary

Hi Gary,

Sixt used to give 1000 Miles&More Miles per rental after 5 Rentals per year. Is this promotion over? I do not find any information and the nice status-graphic disappeared without a comment.

Sad, this was really an incentive to book Sixt. If not I probably start to switch again.

I will check with my colleagues and let you know.

Best regards
Gary

as there is no reply yet:
yes, this is over since ages.
used to be LH miles til 2009, afterwards Airberlin miles, but even this is over since months I believe

You beleive wrong. It was on the website till last month (March 2011!!!) Maybe it was introduced in 2009!

So it cannot be over since ages!

Overcharged - Kms included in rental
 

Hi Sabine,
I reserved a Cabrio in Spain to go from Seville to Malaga that included 750kms. When I picked the car in Seville they offer me an upgrade to an Audi A3 cabrio and told me I now had 1500kms included. Still when I returned the car in Malaga they charged me for some extra kilometers. My total kilometers reading was 799.

Off course I didn't realize that they had charge me erroneously until I got back to the USA. Luckily I had saved both receipts, the one from Seville were it says I had 1500km included and the one from Malaga charging me the difference from 750km.

Who can I contact to get this corrected?

Thanks,
Nick

incorrect.
Airberlin promotion was sep2009-sep2010
LH was before that.

Sorry, for the mistake. I have corrected your invoice. Please allow 5-7 working days for the refund to show in your account.

I have also replied to your e-mail in more detail.

Thanks Gary for your help. This was my first time renting from Sixt and I had actually came across this thread before making the reservation. At that time it gave me peace of mind to see how fast issues got resolved, now I can personally attest to that.

Agree, last weekend Sixt Frankfurt Airport gave me a LSMR (Mercedes E220 coupe) as an "upgrade" for my LDAR booking. Agent at the desk saw my LDAR booking and phoned a collegue what to do with jet another LDAR booking:td: Agent: "mr. TGV2 we got a great Mercedes coupe for u". Useless with a lot of luggage and for me a really downgrade.

This is not the first time that Sixt at FRA gives me a "downgrade". Once they gave me a Audi A6 2.0i (PDAR) and still charged me the LDAR rate. The difference in price between PDAR and LDAR is not that much but be honest and don't charge customers for a car they didn't get.