Problems with Sixt iPhone App
#1
Original Poster




Join Date: Dec 2005
Programs: OW Emerald, *A Gold
Posts: 6,939
Problems with Sixt iPhone App
I did experience problems with the Sixt iPhone app. It constantly quoted a price that was way above the price I get when using the Sixt website (using the same user account, Sixt card no. and rental details). Does anybody of you have similar problems?
#2
Company Representative - Sixt
Join Date: Feb 2010
Location: Chesterfield, England
Programs: www.sixtblog.co.uk; http://www.facebook.com/sixtrentacaruk
Posts: 425
I am contacting our App creation team who will look into the issue and should resolve the matter shortly.
Best regards
Gary
Best regards
Gary
#3
Join Date: Sep 2008
Location: BEG/DUS/FCO - YYZ/MRY
Programs: LH G, CO G, BA B, HH G, PC P, SW G, Sixt P, Hertz G and YES A|Club G :)
Posts: 800
Just tried it and there is a TopOffer for weekly rental in Germany. POLO for 29 per day (online is 27,71). When you go to book in Dus City Center (non premium location) it comes up at 31,23 per day...
Last edited by sindjic; Jul 14, 2010 at 5:27 pm Reason: Add info
#5
Company Representative - Sixt
Join Date: Feb 2010
Location: Chesterfield, England
Programs: www.sixtblog.co.uk; http://www.facebook.com/sixtrentacaruk
Posts: 425
My colleague Sven who created the application has the following technical response:
Receiving higher quotes can actually only have two problems.
"The user may not have logged in properly on the iPhone profile.
> I would suggest the user to make sure he has the latest update and that his login is correct that he used when he set up the profile on the phone
- The user might have a different region set on his iPhone compared to the one used on the web. For example, the user bought the iPhone in Germany then the default region setting of the iPhone is Germany although the user might live in the UK. But the user can change the region in the general iPhone settings. This value is simply used as the POSL when requesting offers from Sixt.
> I would suggest that the user check his iPhone region settings."
Please do not hesitate to contact me directly if you have any questions gary.coughlan{at}sixt.com
#6
Original Poster




Join Date: Dec 2005
Programs: OW Emerald, *A Gold
Posts: 6,939
Great to see another Sixt employee becoming active here on FT ^
@:-)Hi,
My colleague Sven who created the application has the following technical response:
Receiving higher quotes can actually only have two problems.
"The user may not have logged in properly on the iPhone profile.
> I would suggest the user to make sure he has the latest update and that his login is correct that he used when he set up the profile on the phone
- The user might have a different region set on his iPhone compared to the one used on the web. For example, the user bought the iPhone in Germany then the default region setting of the iPhone is Germany although the user might live in the UK. But the user can change the region in the general iPhone settings. This value is simply used as the POSL when requesting offers from Sixt.
> I would suggest that the user check his iPhone region settings."
Please do not hesitate to contact me directly if you have any questions gary.coughlan{at}sixt.com
My colleague Sven who created the application has the following technical response:
Receiving higher quotes can actually only have two problems.
"The user may not have logged in properly on the iPhone profile.
> I would suggest the user to make sure he has the latest update and that his login is correct that he used when he set up the profile on the phone
- The user might have a different region set on his iPhone compared to the one used on the web. For example, the user bought the iPhone in Germany then the default region setting of the iPhone is Germany although the user might live in the UK. But the user can change the region in the general iPhone settings. This value is simply used as the POSL when requesting offers from Sixt.
> I would suggest that the user check his iPhone region settings."
Please do not hesitate to contact me directly if you have any questions gary.coughlan{at}sixt.com

Cheers,
totti

