Sixt - general experience
#16
Join Date: Jul 2010
Posts: 1
Disappointed with Sixt in Norway
I am in agreement with "another-shot" that Sixt Car Rental Company is not the company it once was. I have rented from them during the last five years in Norway, Germany and Spain. But recently, I have been shocked by their behavior.
This is a short synopsis of my recent Sixt experience in Norway.
In April, I reserved a car online from Sixt in Norway at a great low price. Then the "extra charges" began. On my bill, Sixt charged me an extra $40 without informing me, because my flight arrived after 20:00. Then a few weeks after my trip, a charge showed up on my credit card for $70. I contacted Sixt in Norway via email and asked what the extra charge was about and how could they charge my credit card without informing me and giving me an itemized bill. The Sixt gentleman stated that it was for gas and automatic tolls charges. I had left the gas tank full and did not use the automatic toll chip in the car, as I had stopped and payed all the tolls. I continued with emails to try to get this matter rectified, but Sixt was not helpful. I am now addressing the issue with my credit card company. All I can say to anyone renting from Sixt is "Renter Beware"!
This is a short synopsis of my recent Sixt experience in Norway.
In April, I reserved a car online from Sixt in Norway at a great low price. Then the "extra charges" began. On my bill, Sixt charged me an extra $40 without informing me, because my flight arrived after 20:00. Then a few weeks after my trip, a charge showed up on my credit card for $70. I contacted Sixt in Norway via email and asked what the extra charge was about and how could they charge my credit card without informing me and giving me an itemized bill. The Sixt gentleman stated that it was for gas and automatic tolls charges. I had left the gas tank full and did not use the automatic toll chip in the car, as I had stopped and payed all the tolls. I continued with emails to try to get this matter rectified, but Sixt was not helpful. I am now addressing the issue with my credit card company. All I can say to anyone renting from Sixt is "Renter Beware"!

