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Any solution to website booking probelm- can't book from HKT

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Old Jun 15, 2009, 12:59 am
  #1  
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Join Date: Jan 2004
Location: Phuket
Posts: 88
Any solution to website booking probelm- can't book from HKT

So SQ sent me an email advising of their new sale fares. When I go to book a flight, I don't see HKT as an option for starting out, but just BKK(link only available for booking Economy Class). I then tried to book a biz class seat from their "promotions page" http://www.singaporeair.com/saa/en_U...theworld_D.jsp and there is no link to bookings at all on that page.

To compound my confusion, I see this blurb on the top of the promotions page " From now to 30 June 2009, passengers can take advantage of exceptional all-in fares to 80 destinations on Singapore Airlines and SilkAir from Bangkok, Phuket and Chiangmai". HOWEVER looking at the T&C at the bottom of the page, HKT is not mentioned at all as one of the silkair destinations that this ticket is good for. This is a serious contradiction.

So not only can I not book from HKT, I don't even see a link for booking biz class via this promotion.

Anyone have a solution to this problem as calling local SQ usually results in frustration and disinformation.
phuket_jeff is offline  
Old Jun 15, 2009, 1:20 am
  #2  
 
Join Date: Mar 2008
Posts: 353
Let me guess. You didn't scroll all the way down to check?

HKT is listed under "Silkair Departure City"
Nick C is offline  
Old Jun 15, 2009, 1:26 am
  #3  
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Here is what the website says
"(Except SilkAir Destinations: Kuala Lumper, Mataram,Balikpapan, Manado, Medan, Penang, Palembang, Solo City, Surabaya, Cebu, Davao, Danang, Chongqing, Chengdu, Kunming, Shenzhen,Xiamen, Coimbatore,Hyderabad)"

I don't see HKT mentioned in the above silk air destinations at all.

Besides that little fact, there is still no way to book from HKT on the SQ site.
phuket_jeff is offline  
Old Jun 15, 2009, 8:41 pm
  #4  
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Originally Posted by phuket_jeff
.....I then tried to book a biz class seat from their "promotions page" http://www.singaporeair.com/saa/en_U...theworld_D.jsp and there is no link to bookings at all on that page....
How did you get this link from promotional page? I cannot find it. Although your link worked.
TerryK is offline  
Old Jun 15, 2009, 10:37 pm
  #5  
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Join Date: Jan 2004
Location: Phuket
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Originally Posted by TerryK
How did you get this link from promotional page? I cannot find it. Although your link worked.
From the page linked from the email http://www.singaporeair.com/saa/en_U...theworld_V.jsp, just click on business class deals

Now if I could only figure out how to book from there
phuket_jeff is offline  
Old Jun 15, 2009, 11:10 pm
  #6  
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Originally Posted by phuket_jeff
From the page linked from the email http://www.singaporeair.com/saa/en_U...theworld_V.jsp, just click on business class deals ....
I know. The link works, as I said. But I cannot find the sales page by going to www.singaporeair.com and select Thailand. What I am looking for is similar sales from other SE Asian countries. Those D fares are not listed in GDS.

Last edited by TerryK; Jun 15, 2009 at 11:32 pm
TerryK is offline  
Old Jun 16, 2009, 12:31 am
  #7  
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Originally Posted by TerryK
How did you get this link from promotional page? I cannot find it. Although your link worked.
Originally Posted by TerryK
I know. The link works, as I said. But I cannot find the sales page by going to www.singaporeair.com and select Thailand. What I am looking for is similar sales from other SE Asian countries. Those D fares are not listed in GDS.
As I mentioned it was from an email sent to me from SQ with a link . I also subscribe to emails from them from the US and they sent out one a few days before the Thailand promotion to US customers. Maybe your country is coming soon .
phuket_jeff is offline  


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