Any solution to website booking probelm- can't book from HKT
#1
Original Poster
Join Date: Jan 2004
Location: Phuket
Posts: 88
Any solution to website booking probelm- can't book from HKT
So SQ sent me an email advising of their new sale fares. When I go to book a flight, I don't see HKT as an option for starting out, but just BKK(link only available for booking Economy Class). I then tried to book a biz class seat from their "promotions page" http://www.singaporeair.com/saa/en_U...theworld_D.jsp and there is no link to bookings at all on that page.
To compound my confusion, I see this blurb on the top of the promotions page " From now to 30 June 2009, passengers can take advantage of exceptional all-in fares to 80 destinations on Singapore Airlines and SilkAir from Bangkok, Phuket and Chiangmai". HOWEVER looking at the T&C at the bottom of the page, HKT is not mentioned at all as one of the silkair destinations that this ticket is good for. This is a serious contradiction.
So not only can I not book from HKT, I don't even see a link for booking biz class via this promotion.
Anyone have a solution to this problem as calling local SQ usually results in frustration and disinformation.
To compound my confusion, I see this blurb on the top of the promotions page " From now to 30 June 2009, passengers can take advantage of exceptional all-in fares to 80 destinations on Singapore Airlines and SilkAir from Bangkok, Phuket and Chiangmai". HOWEVER looking at the T&C at the bottom of the page, HKT is not mentioned at all as one of the silkair destinations that this ticket is good for. This is a serious contradiction.
So not only can I not book from HKT, I don't even see a link for booking biz class via this promotion.
Anyone have a solution to this problem as calling local SQ usually results in frustration and disinformation.
#3
Original Poster
Join Date: Jan 2004
Location: Phuket
Posts: 88
Here is what the website says
"(Except SilkAir Destinations: Kuala Lumper, Mataram,Balikpapan, Manado, Medan, Penang, Palembang, Solo City, Surabaya, Cebu, Davao, Danang, Chongqing, Chengdu, Kunming, Shenzhen,Xiamen, Coimbatore,Hyderabad)"
I don't see HKT mentioned in the above silk air destinations at all.
Besides that little fact, there is still no way to book from HKT on the SQ site.
"(Except SilkAir Destinations: Kuala Lumper, Mataram,Balikpapan, Manado, Medan, Penang, Palembang, Solo City, Surabaya, Cebu, Davao, Danang, Chongqing, Chengdu, Kunming, Shenzhen,Xiamen, Coimbatore,Hyderabad)"
I don't see HKT mentioned in the above silk air destinations at all.
Besides that little fact, there is still no way to book from HKT on the SQ site.
#4
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,482
.....I then tried to book a biz class seat from their "promotions page" http://www.singaporeair.com/saa/en_U...theworld_D.jsp and there is no link to bookings at all on that page....
#5
Original Poster
Join Date: Jan 2004
Location: Phuket
Posts: 88
Now if I could only figure out how to book from there
#6
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,482
From the page linked from the email http://www.singaporeair.com/saa/en_U...theworld_V.jsp, just click on business class deals ....
Last edited by TerryK; Jun 15, 2009 at 11:32 pm
#7
Original Poster
Join Date: Jan 2004
Location: Phuket
Posts: 88
I know. The link works, as I said. But I cannot find the sales page by going to www.singaporeair.com and select Thailand. What I am looking for is similar sales from other SE Asian countries. Those D fares are not listed in GDS.