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Old Dec 28, 2023 | 2:23 pm
  #1  
c1mth0g
Original Poster
40 Nights
50 Countries Visited
3M
20 Years on Site
 
Join Date: May 2004
Programs: UA 1K 2MM, BA Gold, SQ TPP
Posts: 1,527
Mobile app not working?
I've been unable to login to my mobile (iPhone) app for over a day - keep getting an "invalid credentials" error.
I've no problem with the website, so it's not like I forgot my password or something.

Anyone else having this problem?
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Old Dec 28, 2023 | 7:27 pm
  #2  
Ads25
 
Join Date: Dec 2023
Posts: 1
Yes, Ive had the same problem. Tried clearing the app cache and reinstalling the app and had no luck
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Old Dec 28, 2023 | 7:44 pm
  #3  
jagmeets
30 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Jun 2006
Location: NYC/SIN
Programs: CX DM, SQ KF
Posts: 2,344
I have had the same issue in my iPhone intermittently- and typically when logging out & into a different account. Killing the app and restarting, has worked for me.
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Old Dec 29, 2023 | 12:18 am
  #4  
onlySIA
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5 Years on Site
 
Join Date: Oct 2016
Programs: Krisflyer/QPPS
Posts: 694
Works OK for me.
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Old Dec 29, 2023 | 1:25 am
  #5  
c1mth0g
Original Poster
40 Nights
50 Countries Visited
3M
20 Years on Site
 
Join Date: May 2004
Programs: UA 1K 2MM, BA Gold, SQ TPP
Posts: 1,527
Finally started working again
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Old Dec 30, 2023 | 12:28 am
  #6  
flytalkflyer
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Join Date: Oct 2022
Posts: 291
It was fixed yesterday
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Old Dec 31, 2023 | 6:25 pm
  #7  
fakecd
All eyes on you!
25 Years on Site
 
Join Date: Apr 2001
Location: HKG/HND/OOL
Programs: QF Emerald. SQ Gold.
Posts: 3,587
i am on android and started getting this issue jan 1st upon my membership renewal. tried uninstall reinstall, cleared cache and all still got issue
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