Singapore Airlines Holds Passengers Hostage...
#1
Original Poster
Join Date: Mar 2020
Location: IST,DAC,KTM,DEL
Programs: Life
Posts: 304
Singapore Airlines Holds Passengers Hostage...
As more and more.of.attention deficit get in the work force..common sense is rapidly disappearing from the aviation industry...perhaps the world.
https://loyaltylobby.com/2023/09/11/...anghai-tarmac/
https://loyaltylobby.com/2023/09/11/...anghai-tarmac/
Last edited by gogooo; Sep 11, 2023 at 9:06 pm
#2
Join Date: Feb 2015
Location: SIN, SFO, LON
Programs: SQ:TPPS, Marriott: Titanium
Posts: 443
To be fair, pretty much every airline will do this as long as there is no regulation forbidding them for one simple reason: operational efficiency (and probably lack of empathy also, CEOs of airlines are not going to get stuck on the plane for 8 hours lol). They have no idea how long it will take and it is the most efficient ( and economical) way just to keep everyone on board so they can take off as soon as they finished fixing whatever they need to fix.
The only way to prevent this from happening is government regulations (like the US 3 hours reg) or probably union rules (crew timeout). This will keep happening as long as you leave it to the airlines to make the call.
The only way to prevent this from happening is government regulations (like the US 3 hours reg) or probably union rules (crew timeout). This will keep happening as long as you leave it to the airlines to make the call.
Last edited by williamluk; Sep 11, 2023 at 10:39 am
#3
Original Poster
Join Date: Mar 2020
Location: IST,DAC,KTM,DEL
Programs: Life
Posts: 304
8 hours on a tarmac? I cant think of any other airline ever doing that..though my recent MH ans CX experienes am sure its a matter of time..that and slides engaged towards a burning engine..robots cant come soon enough.
Last edited by gogooo; Sep 11, 2023 at 9:06 pm
#4
Join Date: Feb 2015
Location: SIN, SFO, LON
Programs: SQ:TPPS, Marriott: Titanium
Posts: 443
https://www.paddleyourownkanoo.com/2023/03/08/passengers-called-911-to-get-police-to-rescue-them-from-plane-after-being-held-on-tarmac-for-nearly-six-hours-airline-fined-225000/
Last edited by williamluk; Sep 11, 2023 at 11:22 am
#5
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,739
To be fair, on this SQ flight the passengers were served food and drinks and could use the lavatories from what I understand and all that. Not sure IFE was operational for periods as power supply (via an APU) seemed to have been restricted due to trying to locate the fault(s) etc.
Of course the temperatures and the air conditioning situation (or rather lack thereof) is the potentially health concerning aspect here and in such cases a swift decision to deplane at least should be made rather promptly and not be dragged for hours.
The temperature aside, at least this does not sound quite as bad as those reported almost "hostage" type situations where pax even need to stay strapped in (seat belt fastened) for long periods and seated, nothing is served and even bathroom breaks may be very limited etc.
I have been in the aircraft seated while it was docked at the gate for ~4hrs with SQ on way from CGK to SIN on an A330 (yes, it was a while ago) when they were also trying to find and fix some technical gremlins and every time they fixed it a new one emerged (and a spare part had to be shuttled over from SIN etc.). Working a/c though, big difference.
In general, e.g. when a/c and such is working, what I would like to see though is a more timely cut off / decision making when to call it quits and cancel / retime the flight and release passengers and all that. Yes, this was an A388 IIRC and they were likely trying to avoid significant schedule impacts and inconvenience (and yes, costs) not just for the PVG flight, but also the other flight(s) that would be impacted by the to be following aircraft reshuffle. 8 hours is way too long, whether it is a legal requirement or not, a sensible operational decision should be made no longer than 3hrs or so. Just my view. YMMV.
Of course the temperatures and the air conditioning situation (or rather lack thereof) is the potentially health concerning aspect here and in such cases a swift decision to deplane at least should be made rather promptly and not be dragged for hours.
The temperature aside, at least this does not sound quite as bad as those reported almost "hostage" type situations where pax even need to stay strapped in (seat belt fastened) for long periods and seated, nothing is served and even bathroom breaks may be very limited etc.
I have been in the aircraft seated while it was docked at the gate for ~4hrs with SQ on way from CGK to SIN on an A330 (yes, it was a while ago) when they were also trying to find and fix some technical gremlins and every time they fixed it a new one emerged (and a spare part had to be shuttled over from SIN etc.). Working a/c though, big difference.
In general, e.g. when a/c and such is working, what I would like to see though is a more timely cut off / decision making when to call it quits and cancel / retime the flight and release passengers and all that. Yes, this was an A388 IIRC and they were likely trying to avoid significant schedule impacts and inconvenience (and yes, costs) not just for the PVG flight, but also the other flight(s) that would be impacted by the to be following aircraft reshuffle. 8 hours is way too long, whether it is a legal requirement or not, a sensible operational decision should be made no longer than 3hrs or so. Just my view. YMMV.
Last edited by demue; Sep 12, 2023 at 5:27 am
#6
Join Date: Jun 2019
Location: NYC/DC
Programs: AA,SPG, Delta, Amtrak, JB
Posts: 875
When are airlines going to stop doing this? So after the 1st hour, the flight is already delayed, what does it therefore matter if the aircraft has to be reboarded.
What are airlines waiting for? Some one to die and governments stringent regulations?
What are airlines waiting for? Some one to die and governments stringent regulations?
#8
Join Date: Feb 2015
Location: SIN, SFO, LON
Programs: SQ:TPPS, Marriott: Titanium
Posts: 443