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They are implemented in SQ PSS Altea. You are right though that you can't enter two FFP numbers when doing OLCI or Manage Booking. As such, you always need to do this as part of physical check in or call in, but even if you called in better to validate with the check in agent.
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To hijack this thread: I earned PPS status this year and am on track to hit solitaire (which is another $50k for a whopping $75k of spend in total since early this year). But it appears the first $25,000 doesn’t count towards my PPS value for PPS rewards? Anyone have any idea if I can get SQ to count the first $25k towards milestone rewards? That extra upgrade coupon would be nice…
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Originally Posted by horizontal
(Post 35358497)
To hijack this thread: I earned PPS status this year and am on track to hit solitaire (which is another $50k for a whopping $75k of spend in total since early this year). But it appears the first $25,000 doesn’t count towards my PPS value for PPS rewards? Anyone have any idea if I can get SQ to count the first $25k towards milestone rewards? That extra upgrade coupon would be nice…
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Originally Posted by Cambo
(Post 35356070)
Yes, and the majority of passengers are aware of these fields, let alone, did see them in their PNR overview(s).
Good to hear, one can request as such at check-in as well when boarding at the gate. Let me tell you from personal experience, that these fields are NOT properly/consistently implemented over the diversity of IT systems at SQ. I felt my insight is helpful as it can save a lot of time and work. Why you need to belittle and insult me is not clear when a simple 'thank you for sharing' would have sufficed. Let me tell you from experience that my solution has worked for me at every single check-in counter around the world for the last 15 years without fail. |
Originally Posted by SMK77
(Post 35371423)
There is no need to post or respond to anything on FT unless you have helpful insights or a compelling solution.
I felt my insight is helpful as it can save a lot of time and work. Why you need to belittle and insult me is not clear when a simple 'thank you for sharing' would have sufficed. Let me tell you from experience that my solution has worked for me at every single check-in counter around the world for the last 15 years without fail. |
Originally Posted by Cambo
(Post 35356070)
Yes, and the majority of passengers are aware of these fields, let alone, did see them in their PNR overview(s).
Good to hear, one can request as such at check-in as well when boarding at the gate. Let me tell you from personal experience, that these fields are NOT properly/consistently implemented over the diversity of IT systems at SQ. UNLESS you manually tell check-in counter to FQTV to other airline FFP and FQTS to SQ KF. Even then some check-in agents may not be that proficient in doing so, so you will need to double check. Clearly, not many layman will know of FQTS and FQTV, let alone informing check-in counter. But if you are discerning and savvy enough to want to credit miles to another program yet earn PPSv at the same time, then i think it is fair to learn and pick up this 'tip' of informing the check-in agent. |
Originally Posted by Cambo
(Post 35371577)
Sorry for stepping on your toes. Your solution will (probably) work perfectly, though just assuming that (nearly) everybody else does know (and should be berated for not knowing) about the existence of your knowledgeable items, is a way of belittling the non-experts for not knowing this information.
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Originally Posted by onlySIA
(Post 35371731)
I think SMK77 was commenting on your remark "Yes, and the majority of passengers are aware of these fields", which was presumably meant to say "Yes, and the majority of passengers are not aware of these fields"
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Originally Posted by bent
(Post 35371617)
From the airline perspective, it is natural they will want you to accrue miles and PPSv to their own FFP program hence throughout their website in Manage Booking and Internet Check-in, you can only input one FFP number. Should it be SQ, then both miles and PPSv will go into that KF acccount. Should it be another airline FFP, then you only get miles to that program, and no PPSv to KF.
Originally Posted by bent
(Post 35371617)
UNLESS you manually tell check-in counter to FQTV to other airline FFP and FQTS to SQ KF. Even then some check-in agents may not be that proficient in doing so, so you will need to double check. Clearly, not many layman will know of FQTS and FQTV, let alone informing check-in counter. But if you are discerning and savvy enough to want to credit miles to another program yet earn PPSv at the same time, then i think it is fair to learn and pick up this 'tip' of informing the check-in agent.
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Originally Posted by horizontal
(Post 35358497)
To hijack this thread: I earned PPS status this year and am on track to hit solitaire (which is another $50k for a whopping $75k of spend in total since early this year). But it appears the first $25,000 doesn’t count towards my PPS value for PPS rewards? Anyone have any idea if I can get SQ to count the first $25k towards milestone rewards? That extra upgrade coupon would be nice…
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Originally Posted by bent
(Post 35371617)
Should it be another airline FFP, then you only get miles to that program, and no PPSv to KF.
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Originally Posted by lokijuh
(Post 35386730)
There is another way, that is to add other FFP's to your Krisflyer profile. That way (in theory, and in most cases in practice) when you credit miles to the non-KF mileage program that is associated with your KF account, the PPS value will automatically accrue to your KF account. And failing that then you can retroclaim PPS value.
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Originally Posted by Cambo
(Post 35371577)
Sorry for stepping on your toes. Your solution will (probably) work perfectly, though just assuming that (nearly) everybody else does know (and should be berated for not knowing) about the existence of your knowledgeable items, is a way of belittling the non-experts for not knowing this information.
75% of the check-in agents will know what to do without telling said passenger anything about FQTV and FQTS. For those who are concerned that this is often not working, I shared a pretty dummy proof tip: look at your boarding pass. It tells you whether both programs are captured. If not, raised your concern to the check-in agent and ask for a supervisor. In order to save time and make this hassle free, I also shared that you can mention two acronyms to the check-in agent which are FQTV and FQTS. I think anyone can digest my post in less than 5 minutes and make his/her life and the life of the check-in agent easier. |
Originally Posted by SMK77
(Post 35386779)
This is not working as there is no link to any ticket and no selection for either the passenger or the check-in agent. Nice idea but never really implemented. They should delete that page and the description. It's highly misleading.
But in any event, there were posts alluding to the idea that by awarding points to another program, you don't get PPS value. But you do, either through use of FQTV or FQTS fields or through retroclaim. Certainly if someone is a PPS, it makes a lot of sense to ensure your PPS is always recorded in FQTS field for status recognition, and most check in agents can either do this, or refer to station manager or more experienced agent to do this, even without specifically mentioning FQTV or FQTS. |
Originally Posted by lokijuh
(Post 35386974)
But in any event, there were posts alluding to the idea that by awarding points to another program, you don't get PPS value. But you do (...)
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