Troubleshooting "regulatory document expiry date is missing"
Jun 5, 2019, 6:01 pm
#1
Original Poster
Join Date: Jul 2003
Location: SJC
Programs: Does it matter any more?
Posts: 2,153
Troubleshooting "regulatory document expiry date is missing"
When attempting an online checkin within the relevant window, I get this message on the website : "regulatory document expiry date is missing". I have verified that travel document expiry dates are correctly entered and non-null. I got on the phone with website support but they couldn't figure out the culprit. I was advised to check-in physically at the airport.
I am curious if anyone else has encountered this error before?
I am curious if anyone else has encountered this error before?
