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Old Mar 2, 2019, 4:33 am
  #1  
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Join Date: May 2016
Location: Terceira Island
Programs: TP Gold, *G Star Alliance
Posts: 251
Check-in counter operation hours Dubai T1

Hey guys, I'm currently in Dubai T1 waiting for my SQ flight, but arrived early at the airport and since I have luggage to check, I did my homework and went to SQ website yesterday and checked the operation hours of the check-in counter where they stated it was open from 4:30 AM - 12 AM. After I arrived in the airport I was told they would only open the check-in counter 3 hours before the flight. Is this the regular procedure? Why would SQ advertise something that is not true in their own website?
milfweed20 is offline  
Old Mar 2, 2019, 7:21 am
  #2  
 
Join Date: Jun 2017
Posts: 2,279
I check SQ website n it mention the counter open 3 hours before departure. Did not mention that it open from 430am. I think you see it wrongly as the timing stated is actually for Changi Airport.
sbs2716g is offline  
Old Mar 2, 2019, 10:30 am
  #3  
 
Join Date: Jan 2016
Posts: 654
Dubai - SQ opens check in for flights 3 hours before departure only.

https://www.singaporeair.com/en_UK/s...unter-checkin/
Mlee888 is offline  
Old Mar 3, 2019, 6:12 am
  #4  
 
Join Date: Nov 2014
Location: SIN and Medway, UK (so... LCY/LGW/BRU)
Programs: A3 *G, BA OWS, VS Gold, IHG Diamond Amb, Bonvoy Plat
Posts: 749
Originally Posted by milfweed20
Hey guys, I'm currently in Dubai T1 waiting for my SQ flight, but arrived early at the airport and since I have luggage to check, I did my homework and went to SQ website yesterday and checked the operation hours of the check-in counter where they stated it was open from 4:30 AM - 12 AM. After I arrived in the airport I was told they would only open the check-in counter 3 hours before the flight. Is this the regular procedure? Why would SQ advertise something that is not true in their own website?
It does say 3 hours before departure. I hope you weren't reading SIN's details instead!

Although you are right that there are some things which aren't true on the website - if you have checked baggage, LHR's 45 minutes won't cut it - instead, it's an hour for LHR. Got to the counter an hour and a few minutes before a flight and the ground agents were rushing me to get to a counter and told me check-in was closing soon
MeltingAlf is offline  
Old Mar 3, 2019, 9:41 pm
  #5  
 
Join Date: Dec 2001
Location: BRU, SIN, PEK
Programs: SQ TPP, LH SEN
Posts: 3,235
Originally Posted by MeltingAlf
It does say 3 hours before departure. I hope you weren't reading SIN's details instead!
Those aren't SQ's SIN check-in operating hours either so it's a bit curious where the OP might have gotten his information from. Suffice to say few airlines would have extended counter hours outside of their hub. SQ does open very early ex-JFK (6hrs), otherwise 3hrs seems to be the norm.
fimo is offline  


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