Hold fee?
Sep 9, 2018, 2:38 pm
#1
Original Poster
Join Date: Nov 2003
Posts: 182
Hold fee?
I tried holding an award flight because I'm trasnferring some Amex points -- the agent said I could do it with a $25 per passenger fee...is this new? I looked at some older threads and it seems like people were able to do it for free? Is this at the discretion of the agent? Thanks for your experiences!
Sep 9, 2018, 3:00 pm
#2
Join Date: May 2018
Location: Houston
Posts: 441
I tried holding an award flight because I'm trasnferring some Amex points -- the agent said I could do it with a $25 per passenger fee...is this new? I looked at some older threads and it seems like people were able to do it for free? Is this at the discretion of the agent? Thanks for your experiences!
Sep 9, 2018, 3:02 pm
#3
Original Poster
Join Date: Nov 2003
Posts: 182
Called in again, and this person did it for me without a hold fee. I have until 9/13 Singapore time. I hope that's enough time. A bit concerned as I had to split it between Amex and Citi points, so I added a variable in there. 
Sep 9, 2018, 3:26 pm
#4
Join Date: May 2018
Location: Houston
Posts: 441
My original award hold had me arriving in Bangkok, and they were holding the award seat for a few days. I called a couple of days later and changed my arrival to Phuket. I asked the agent how long it should take to transfer. Said could take as long as 2 to 4 weeks!! She extended my hold til October 25. I really hope I'm not waiting much longer as I want to get ticketed and choose my seats.