Complicated, hoping experts out there can help(change/cancel/re-route options)
#1
Original Poster
Join Date: Oct 2013
Posts: 41
Complicated, hoping experts out there can help(change/cancel/re-route options)
Hi All,
seeking the expertise on the following situation and best way to tackle it.
We currently have the following 2 bookings
booking 1 First Saver
28th SEPT LHR>SIN
5TH OCT SIN>MEL
booking 2 Business Saver
SEPT 29 SIN>NRT
OCT 4 NRT > SIN
we are looking to extend our stay in Japan for a few more days, therefore looking to adjust the following 2 flights
Oct 4 NRT>SIN to October 7 (No business savers available)
5th Oct SIN>MEL to OCT 8 (First Savers Available)
in my head it sounds complicate but i'm hoping the brains trust out there has a simple or best option to move these around minimising a)fees b)new tickets issued at higher redemption rate.
scenarios flowing through my head are
1.
SIN>MEL Change date from Oct 5 to Oct 8, no issue as there is availability
NRT>SIN Oct 7 , No business saver available
Since no business award availability might not be an option at all
2.
SIN>MEL Change date from Oct 5 to Oct 8, no issue as there is availability
NRT>SIN Change from Business to First Saver
2 different classes on one booking, not sure if or how that would work.
3.
SIN>MEL cancel leg
change NRT>SIN in Business Saver to NRT>MEL First Saver(available)
4.
Similar to 3, but cancelling leg instead of changing class
Cancel SIN>MEL leg
Cancel NRT>SIN leg
Book NRT straight through to MEL First Saver instead of Business
Not sure if they will then re-ticket each leg which may
Seeking any suggestions or advice on the best way to tackle the above situation. Have i missed an alternative option that is achievable?
Anything specific i should be asking for, or key words to use so the CR knows what i am talking about?
Again, thanks in advance as i know this ones a complicated one(for me anyway). In the end we might just have to suck it up.
seeking the expertise on the following situation and best way to tackle it.
We currently have the following 2 bookings
booking 1 First Saver
28th SEPT LHR>SIN
5TH OCT SIN>MEL
booking 2 Business Saver
SEPT 29 SIN>NRT
OCT 4 NRT > SIN
we are looking to extend our stay in Japan for a few more days, therefore looking to adjust the following 2 flights
Oct 4 NRT>SIN to October 7 (No business savers available)
5th Oct SIN>MEL to OCT 8 (First Savers Available)
in my head it sounds complicate but i'm hoping the brains trust out there has a simple or best option to move these around minimising a)fees b)new tickets issued at higher redemption rate.
scenarios flowing through my head are
1.
SIN>MEL Change date from Oct 5 to Oct 8, no issue as there is availability
NRT>SIN Oct 7 , No business saver available
Since no business award availability might not be an option at all
2.
SIN>MEL Change date from Oct 5 to Oct 8, no issue as there is availability
NRT>SIN Change from Business to First Saver
2 different classes on one booking, not sure if or how that would work.
3.
SIN>MEL cancel leg
change NRT>SIN in Business Saver to NRT>MEL First Saver(available)
4.
Similar to 3, but cancelling leg instead of changing class
Cancel SIN>MEL leg
Cancel NRT>SIN leg
Book NRT straight through to MEL First Saver instead of Business
Not sure if they will then re-ticket each leg which may
Seeking any suggestions or advice on the best way to tackle the above situation. Have i missed an alternative option that is achievable?
Anything specific i should be asking for, or key words to use so the CR knows what i am talking about?
Again, thanks in advance as i know this ones a complicated one(for me anyway). In the end we might just have to suck it up.
#2
Join Date: Mar 2017
Posts: 595
if no saver is available now, it "might" open up closer to departure, but i wouldn't bet on it.
do call CS as they might have some seats open when is not avail online. did it few times.
any downgrade/upgrade is possible, but will have to be re-issued IMO.
do call CS as they might have some seats open when is not avail online. did it few times.
any downgrade/upgrade is possible, but will have to be re-issued IMO.
#3
Join Date: Aug 2014
Location: Singapore
Programs: SQ TPPS, BA Silver
Posts: 333
I think any cancellation or change of class will require a re-issuing of ticket, which means the higher rates.
I have not done the math but option 2 will only require you to reissue the NRT ticket. It is possible to do SIN-NRT J and NRT-SIN F on the same ticket. You'd have to phone in to ticket it but it's not complicated at all.
In option 3, cancelling the SIN-MEL leg will likely require you to reissue LHR-SIN at the new rates. However, issuing as NRT-MEL in one ticket with a stopover in SIN may save you some miles as opposed to two separate tickets for NRT-SIN and SIN-MEL.
Option 3 and 4 are essentially the same in terms of reissuing tickets and miles required. So i'd really only compared option 2 and 3 to see which option requires less miles overall.
I have not done the math but option 2 will only require you to reissue the NRT ticket. It is possible to do SIN-NRT J and NRT-SIN F on the same ticket. You'd have to phone in to ticket it but it's not complicated at all.
In option 3, cancelling the SIN-MEL leg will likely require you to reissue LHR-SIN at the new rates. However, issuing as NRT-MEL in one ticket with a stopover in SIN may save you some miles as opposed to two separate tickets for NRT-SIN and SIN-MEL.
Option 3 and 4 are essentially the same in terms of reissuing tickets and miles required. So i'd really only compared option 2 and 3 to see which option requires less miles overall.
#4
Join Date: Feb 2009
Posts: 60
Hi All,
seeking the expertise on the following situation and best way to tackle it.
We currently have the following 2 bookings
booking 1 First Saver
28th SEPT LHR>SIN
5TH OCT SIN>MEL
booking 2 Business Saver
SEPT 29 SIN>NRT
OCT 4 NRT > SIN
we are looking to extend our stay in Japan for a few more days, therefore looking to adjust the following 2 flights
Oct 4 NRT>SIN to October 7 (No business savers available)
5th Oct SIN>MEL to OCT 8 (First Savers Available)
in my head it sounds complicate but i'm hoping the brains trust out there has a simple or best option to move these around minimising a)fees b)new tickets issued at higher redemption rate.
scenarios flowing through my head are
1.
SIN>MEL Change date from Oct 5 to Oct 8, no issue as there is availability
NRT>SIN Oct 7 , No business saver available
Since no business award availability might not be an option at all
2.
SIN>MEL Change date from Oct 5 to Oct 8, no issue as there is availability
NRT>SIN Change from Business to First Saver
2 different classes on one booking, not sure if or how that would work.
3.
SIN>MEL cancel leg
change NRT>SIN in Business Saver to NRT>MEL First Saver(available)
4.
Similar to 3, but cancelling leg instead of changing class
Cancel SIN>MEL leg
Cancel NRT>SIN leg
Book NRT straight through to MEL First Saver instead of Business
Not sure if they will then re-ticket each leg which may
Seeking any suggestions or advice on the best way to tackle the above situation. Have i missed an alternative option that is achievable?
Anything specific i should be asking for, or key words to use so the CR knows what i am talking about?
Again, thanks in advance as i know this ones a complicated one(for me anyway). In the end we might just have to suck it up.
seeking the expertise on the following situation and best way to tackle it.
We currently have the following 2 bookings
booking 1 First Saver
28th SEPT LHR>SIN
5TH OCT SIN>MEL
booking 2 Business Saver
SEPT 29 SIN>NRT
OCT 4 NRT > SIN
we are looking to extend our stay in Japan for a few more days, therefore looking to adjust the following 2 flights
Oct 4 NRT>SIN to October 7 (No business savers available)
5th Oct SIN>MEL to OCT 8 (First Savers Available)
in my head it sounds complicate but i'm hoping the brains trust out there has a simple or best option to move these around minimising a)fees b)new tickets issued at higher redemption rate.
scenarios flowing through my head are
1.
SIN>MEL Change date from Oct 5 to Oct 8, no issue as there is availability
NRT>SIN Oct 7 , No business saver available
Since no business award availability might not be an option at all
2.
SIN>MEL Change date from Oct 5 to Oct 8, no issue as there is availability
NRT>SIN Change from Business to First Saver
2 different classes on one booking, not sure if or how that would work.
3.
SIN>MEL cancel leg
change NRT>SIN in Business Saver to NRT>MEL First Saver(available)
4.
Similar to 3, but cancelling leg instead of changing class
Cancel SIN>MEL leg
Cancel NRT>SIN leg
Book NRT straight through to MEL First Saver instead of Business
Not sure if they will then re-ticket each leg which may
Seeking any suggestions or advice on the best way to tackle the above situation. Have i missed an alternative option that is achievable?
Anything specific i should be asking for, or key words to use so the CR knows what i am talking about?
Again, thanks in advance as i know this ones a complicated one(for me anyway). In the end we might just have to suck it up.
#5
Original Poster
Join Date: Oct 2013
Posts: 41
Thanks for the help everyone, Have looked at the HND option but again only waitlist or nothing available on the dates. I think im going to have to wait to see if flights open up, or try calling and speaking to a CSR and hope i get lucky in getting them to either push seats through or change class without having to incur the extra miles charge