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Magic words to use to SDC 3-legs to 2?

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Old Dec 7, 2019, 9:01 am
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Magic words to use to SDC 3-legs to 2?

PM on award booking with my daughter on the same PNR (she has no status). Flying next week MCO - ATL - DTW - LHR. Did that to get a great deal on the miles. There is a Delta flight leaving at the same time as our MCO - ATL flight going MCO - DTW with plenty of availability. I do understand Delta generally does not allow SDC on an international itinerary (except after all international legs completed). There is a tight, but legal connection in DTW, but it seems it'd be in Delta's best interest to get me to DTW earlier. I called in and it's 100,000 miles to change the ticket, so that's out. I've been hoping for a schedule change, to no avail. I don't feel Delta has any obligation to make this change for us.

What can I say when I get to the airport to affect this change? To fly MCO-DTW-LHR instead? Any magic words I can use? :-) Thanks for your help.
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Old Dec 7, 2019, 9:05 am
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Nope. Agents over phone simply wont do it. Heck SDC can be hard when you're operating within the rules. You might have luck at the airport,, but not over phone.
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Old Dec 7, 2019, 9:07 am
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I intend to try to make the change at the airport
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Old Dec 7, 2019, 9:08 am
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Watch for any weather problems or other posted delays, including potential delays for arrival of the inbound aircraft she'll be using, If there's a weather waiver posted by DL, you can call in advance to change the ticket for free and routings that don't use DTW would also be allowed (for free) if seats are available.
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Old Dec 7, 2019, 9:45 am
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They won’t let you do it since it is an international ticket.
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Old Dec 7, 2019, 11:54 am
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You're going to need an IRROP somewhere along the way before you'd have any chance.
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Old Dec 7, 2019, 12:20 pm
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Originally Posted by paterwdb
You're going to need an IRROP somewhere along the way before you'd have any chance.
Or an overbooked flight day of. Or a nice airport Red Coat.
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Old Dec 7, 2019, 1:57 pm
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even though you intend to keep the same TATL flight, if you’re checking bags you should probably speak with a redcoat at the counter rather than waiting until you get to the gate
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Old Dec 7, 2019, 3:01 pm
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Yes once you check bags this won’t be granted. The magic words do start with “Benjamin Franklin “
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Old Dec 7, 2019, 7:55 pm
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Unless flight is next Saturday, it looks like worst case connection next week for ATL-DTW-LHR is 1hr 13m. I wouldn't call that tight for a mainline-mainline connection at DTW where everything will be in the main concourse. Also, if you are on the 6:23PM flight, there is a second DTW-LHR flight at 10:30PM.
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Old Dec 7, 2019, 8:16 pm
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Our family never checks bags. Based on the responses, I'll flag down a Redcoat, pitch my case, and hope to get lucky. Thanks everyone.
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Old Dec 7, 2019, 9:52 pm
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mods should change the thread title, the magic needed here isn't to go from 3 segments to 2, it's to SDC an international itinerary
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Old Dec 7, 2019, 11:19 pm
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Depending on how tight your connection is, I've had success sharing my anxiety about the connection time and how I'm certain I'll miss the next flight if it's even just 5 minutes behind schedule. If you're looking for something in advance, that's the route I'd go... (Sounds like this would be a HUCA situation for you.) Good luck!
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Old Dec 8, 2019, 6:06 am
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Originally Posted by rdh0924
Depending on how tight your connection is, I've had success sharing my anxiety about the connection time and how I'm certain I'll miss the next flight if it's even just 5 minutes behind schedule. If you're looking for something in advance, that's the route I'd go... (Sounds like this would be a HUCA situation for you.) Good luck!
The problem with this is that there apparently wasn't a schedule change and OP selected the flights (presumably because the tight extra connection was cheaper). There's no valid reason to violate the rules regarding doing a SDC on an international ticket.

BTW, even if someone were to permit such a SDC, it should cost $75 for the daughter with no DL status. This involves reissuing the ticket, which is at least partly the reason for the rule that SDC is permitted only after all international legs have been flown; international ticket reissues can be complicated and time consuming, with most agents being unable to do this themselves.
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Old Dec 8, 2019, 8:53 am
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Originally Posted by MSPeconomist
The problem with this is that there apparently wasn't a schedule change and OP selected the flights (presumably because the tight extra connection was cheaper). There's no valid reason to violate the rules regarding doing a SDC on an international ticket.

BTW, even if someone were to permit such a SDC, it should cost $75 for the daughter with no DL status. This involves reissuing the ticket, which is at least partly the reason for the rule that SDC is permitted only after all international legs have been flown; international ticket reissues can be complicated and time consuming, with most agents being unable to do this themselves.
I meant in advance of a SDC. My wife and I had a trip where there wasn't a schedule change and I honestly just wanted better flight times. It was on UA and we were routed MSP-DEN-SFO-PPT. They changed it to go MSP-SFO-PPT. Sometimes brand loyalty helps as I was/am 1K. I explained that I didn't realize the connection time was so tight in DEN and yada yada. They surprisingly didn't ask any or many questions and happily obliged.

I guess my point is that it's worth a shot. Worst thing that can happen is they say no. But again, didn't mean to try this day of for a SDC.
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