The mysterious DB410, revealed.
Jan 9, 2007 | 6:09 pm
#16
Join Date: Nov 2004
Location: Nashville
Programs: DL DM 3 MM AA PLAT HH Lifetime Diamond Marriott Plat AMB lifetime titanium Hertz PC
Posts: 6,315
I would look for a city wear fares are cheaper and start my milage run from their.
Jan 9, 2007 | 6:26 pm
#17
Join Date: Jan 2003
Location: Upper Midwest
Programs: DL, AA
Posts: 1,677
(Sorry, misusing the wheres and theres is a pet peeve of mine, and I notice it almost every single time.)You sure are having a field day with this, sbagdon. I obviously missed the thread preceding this one.
Nov 16, 2007 | 10:33 pm
#18
Join Date: Jul 2002
Location: TPA, PHL
Programs: NW: SE & WC
Posts: 2,136
Any updates as to actual experiences in using these? Did anyone receive EQM/RDM? Is there a cash value as with the normal VDB free ticket voucher?
Nov 16, 2007 | 11:03 pm
#19
Join Date: May 2006
Location: Tokyo
Programs: NW Diamond, LH SEN, PC Spire - RA, TG PlatHyatt Diamond
Posts: 585
Last month, an electrical problem caused the check-in computer at HNL to spit out a DB410 E-TCV for me. Nobody here had ever heard of that one, nor had Google. I called the WP GE/PE line and inquired about it, and for a second opinion, I called the non-elite reservations number.
I mean is it because of the electrical problem you got the cert by error or because of the electrical problem your flight was delayed and you got the cert? OR ..... ?
Nov 16, 2007 | 11:54 pm
#20
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Electrical problems on a DC-10 caused a delay of 23 hours, and as a result, the ticketing computer spit out DB410s for the F pax. It wasn't an electrical problem with the ticketing computer (as far as I know!). 
Nov 27, 2007 | 8:37 am
#21
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ALMOST everything else you need to know about a DB410...
There is now - I just used mine!
Notes:
Around the 15th of December, when I get back from visiting family and going to the DC Air & Space Museum mini-DO, I hope to be able to report on whether I got any EQM, RDM, EUA, IFE, NWA, TSA, VDB, T&A, or whatever out of the deal.
I'm doing HNL-LAX on DL (paid for entirely with a bump voucher, with money left over) and will end up way over the 120K EEP threshold as a result, so I won't need miles from the NWA portion of the trip.
No. This is a "use-it-or-lose-it" that's good only for a free K-bucket fare RT within US48/Alaska/Canada/Mexico/Caribbean, or within Asia/Micronesia. And I'll finish my travel about 2 weeks before it would have expired. Go, me!
Oh, and hey, from the end of the recorded voice until the GE/PE agent answered was a whole twenty-five seconds! That's about 5 times longer than usual - are they having staffing issues at the call center?
(Then I had to call DL back and ask them why I couldn't retrieve my DL itinerary on their web site...
*sigh* Turns out the DL call-center agent decided that my last name should be spelled differently on the ticket than it was on the DL-issued electronic voucher I was using to pay for the ticket! Somehow I think her "creative" streak doesn't help in this line of work...
)
Notes:
- The agent (Minneapolis center, GE/PE line) enjoyed the party.
- The DB410 was a new thing to her, too.
- She said the booking process was different/harder than usual.
- She had me hang on while she got a few things sorted out.
- She did not ask me to mail in the paper cert. ^
- I did still have to pay the $10 taxes/fees.
- It all showed up in "my reservations" right away. ^
Around the 15th of December, when I get back from visiting family and going to the DC Air & Space Museum mini-DO, I hope to be able to report on whether I got any EQM, RDM, EUA, IFE, NWA, TSA, VDB, T&A, or whatever out of the deal.
I'm doing HNL-LAX on DL (paid for entirely with a bump voucher, with money left over) and will end up way over the 120K EEP threshold as a result, so I won't need miles from the NWA portion of the trip.
No. This is a "use-it-or-lose-it" that's good only for a free K-bucket fare RT within US48/Alaska/Canada/Mexico/Caribbean, or within Asia/Micronesia. And I'll finish my travel about 2 weeks before it would have expired. Go, me!
Oh, and hey, from the end of the recorded voice until the GE/PE agent answered was a whole twenty-five seconds! That's about 5 times longer than usual - are they having staffing issues at the call center?
(Then I had to call DL back and ask them why I couldn't retrieve my DL itinerary on their web site...
*sigh* Turns out the DL call-center agent decided that my last name should be spelled differently on the ticket than it was on the DL-issued electronic voucher I was using to pay for the ticket! Somehow I think her "creative" streak doesn't help in this line of work... )
Last edited by DanTravels; Nov 27, 2007 at 8:59 am
Nov 27, 2007 | 9:03 am
#22
Join Date: Sep 2007
Location: SJC/SFO
Programs: DL DM MM (fmr NW Plat), BA GGL/CCR, Aegean Gold, WorldClubs Life, SPG Plat, Hyatt Plat, HHonors Dmnd
Posts: 1,409
(Then I had to call DL back and ask them why I couldn't retrieve my DL itinerary on their web site... *sigh* Turns out the DL call-center agent decided that my last name should be spelled differently on the ticket than it was on the DL-issued electronic voucher I was using to pay for the ticket! Somehow I think her "creative" streak doesn't help in this line of work... )
*sigh* Turns out the DL call-center agent decided that my last name should be spelled differently on the ticket than it was on the DL-issued electronic voucher I was using to pay for the ticket! Somehow I think her "creative" streak doesn't help in this line of work... )
Nov 27, 2007 | 6:56 pm
#23
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Unless they've trained the Indians in very convincing Atlanta-area African-American accents, I was consistently lucky. "Eileen" got creative with the spelling, "Shaneeka" helped me figure out the mistake and forwarded me to the reissue department, and a thoroughly non-accented gentleman there rather quickly set things right.
Of course, it goes without saying that the good folks on NW's GE/PE line don't mix things up in the first place. Which has to do with why they're the stuff of legends, viewed as the creme de la creme in a business where cluefulness and fluent English are the exception rather than the rule, and customers throw parties for them! ^
Of course, it goes without saying that the good folks on NW's GE/PE line don't mix things up in the first place. Which has to do with why they're the stuff of legends, viewed as the creme de la creme in a business where cluefulness and fluent English are the exception rather than the rule, and customers throw parties for them! ^
Last edited by DanTravels; Nov 27, 2007 at 7:14 pm
Nov 27, 2007 | 9:00 pm
#24
Join Date: Sep 2007
Location: SJC/SFO
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Posts: 1,409
. Usually, whenver I call DL (800-221-1212? or 2121? I always call the wrong one) it's after a long day at work, i.e. 8pm PT. Hence I always get stuck talking to someone in an Indian call center, and unfortunately I have found the service to be quite poor. There are linguistic barriers, and the fact that they have to put me on hold for 10 minutes to figure out how to input a NW FF#, and another 10 minutes to ask their supervisor if it's really OK to give me an exit seat on DL78. It drives me nuts. I would love to be talking to someone at ATL any day.
Nov 27, 2007 | 9:20 pm
#25
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ifette, YGPM.
(This has wandered sufficiently far from relevance to NW WP that if we kept it up in here, TheZipper would scold us at the mini-DO! )
(This has wandered sufficiently far from relevance to NW WP that if we kept it up in here, TheZipper would scold us at the mini-DO!
)
Dec 1, 2007 | 8:25 am
#26
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More info on the inner workings of a DB410
I decided to look at my itinerary receipt like a good little guinea pig...
The fare basis code is KFREE/DB410. Never seen that before, but, well, it's pretty self-explanatory, right?
And here are the fare rules!
I underlined the key restrictions in the Other Discount section: Can't earn WorldPerks miles, and "WP ELITE CARE AND ELITE COMPANION UPGRADES" are also not permitted.
I called WP to find out what "WP ELITE CARE" meant, and the agent said she thought it probably meant no EUAs and no mileage upgrades, and that she didn't get the full fare rules to look at, but apparently she had something more concise/clear, which said that yeah, EUAs aren't permitted. She did, however, say that if there was space available, there was always the chance they'd upgrade me at the airport anyway.
Anyway, at the very least, I got a $300-or-so K-bucket transcon for $10, so the DB410 was useful. And as I said somewhere else, I shouldn't need any miles for it to put me over the 120K EEP threshold.
Once I've traveled, I will report back on how the KFREE/DB410 flights show up (if they show up at all) in my WorldPerks account summary, and things like that.
The fare basis code is KFREE/DB410. Never seen that before, but, well, it's pretty self-explanatory, right?
And here are the fare rules!
Penalties
CHANGES CHARGE USD 100.00 FOR REISSUE. NOTE - TICKETS MUST BE REISSUED WHEN ANY VOLUNTARY CHANGE IS MADE. ..... IF MULTIPLE CHANGES ARE MADE AT THE SAME TIME ONLY ONE CHANGE FEE WILL APPLY PER TICKET. ..... ORIGINAL BOOKING CLASS OF SERVICE MUST BE AVAILABLE ON ANY CHANGED FLIGHT SEGMENT ..... CHANGES ARE PERMITTED FOR APPLICABLE CHANGE FEE PROVIDED THE NEW ITINERARY MEETS ALL THE FARE RULES INCLUDING BUT NOT LIMITED TO MIN-MAX STAY/ OPEN-JAW REQUIREMENT/BKG CLASS ETC.
ANY DIFFERENCE IN TAX WOULD NEED TO BE COLLECTED OR REFUNDED IF APPLICABLE.
THE ADMIN FEE IS APPLICABLE TO ANY FLIGHT CHANGE CANCELLATIONS TICKET IS NON-REFUNDABLE. NOTE - A.CUSTOMERS FIRST POLICY.
1. CUSTOMER FIRST REFUND POLICY DOES NOT APPLY. 2. FARES/TAXES ARE SUBJECT TO CHANGE AND NOT GUARANTEED UNTIL A TICKET IS PURCHASED.
Travel Restrictions
VALID FOR TRAVEL COMMENCING ON/AFTER 01MAY 04 AND ON/ BEFORE 31DEC 08. ALL TRAVEL MUST BE COMPLETED BY MIDNIGHT ON 31DEC 08.
Blackout Dates
NO RESTRICTION
Seasonality
NO RESTRICTION
Flight Applications
THE FARE COMPONENT MUST BE ON ONE OR MORE OF THE FOLLOWING NW FLIGHTS 0001 THROUGH 2099 NW FLIGHTS 2700 THROUGH 3799 NW FLIGHTS 4700 THROUGH 4799 NW FLIGHTS 4800 THROUGH 4899 NW FLIGHTS 5100 THROUGH 5599 NW FLIGHTS 5600 THROUGH 5999 NW FLIGHTS 6000 THROUGH 8199.
Day/Time Application
NO RESTRICTION
Minimum Stay
NO RESTRICTION
Maximum Stay
NO RESTRICTION
Surcharges
NO RESTRICTION
Child Discount
ACCOMPANIED CHILD 2-11 - NO DISCOUNT.
Other Discount
NOTE - 1. NOT VALID WITH ANY OTHER CERT/DISCOUNT/ PROMOTION/GROUP TVL/WORLDPERKS AIR TRAVEL AWARD. 2. WP ELITE CARE AND ELITE COMPANION UPGRADES NOT PERMITTED. 3. WP MILEAGE ACCURAL IS NOT PERMITTED.
Accompanied Travel
NO RESTRICTION
Eligibility
NO RESTRICTION
Advance Reservations/Ticketing Restrictions
RESERVATIONS FOR ALL SECTORS ARE REQUIRED ON THE DAY OF DEPARTURE. STANDBY PERMITTED FOR EARLIER/LATER SAME DAY FLIGHTS OTHERWISE STANDBY NOT PERMITTED. TICKETING MUST BE COMPLETED WITHIN 1 DAY AFTER RESERVATIONS ARE MADE OR THE DAY OF DEPARTURE WHICHEVER IS EARLIER. NOTE - OPEN SEGMENTS/WAITLISTING IS NOT PERMITTED. ELECTRONIC CREDIT VOUCHER IS NONTRANSFERABLE. ELECTRONIC CREDIT VOUCHER IS REDEEMABLE FOR TRAVEL COMMENCING WITHIN 1 YEAR OF THE VOUCHERS ISSUANCE DATE.
Combinability
DOUBLE OPEN JAWS/MULTI-COMPONENT CIRCLE TRIPS NOT PERMITTED. END-ON-END NOT PERMITTED. ADD-ONS NOT PERMITTED. OPEN JAWS/2-COMPONENT CIRCLE TRIPS FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS WITH NW FARES -TO FORM SINGLE OPEN JAWS. A MAXIMUM OF 2 FARE COMPONENTS PERMITTED. MILEAGE OF THE OPEN SEGMENT MUST BE EQUAL/LESS THAN MILEAGE OF THE SHORTEST FLOWN SEGMENT. -TO FORM 2-COMPONENT CIRCLE TRIPS PROVIDED - COMBINATIONS ARE WITH ANY FARE IN THIS RULE AND TARIFF.
Transfers
4 TRANSFERS PERMITTED ONLINE ON ANY CARRIER - 2 IN EACH DIRECTION. NOTE - ALSO APPLIES TO NW AIRLINK FARE BREAK SURFACE SECTORS ARE NOT PERMITTED.
Stopovers
NO STOPOVERS PERMITTED.
Sales Restrictions
TICKETS MUST BE ISSUED ON/BEFORE 31DEC 08. TICKETS MAY NOT BE ISSUED BY PTA. NOTE - 1. TICKETS MUST BE ISSUED IN CONJUCTION WITH ELECTRONIC CREDIT VOUCHER. 2. A 50.00USD/80.00CAD SURCHARGE WILL BE ASSESSED FOR PAPER TKTS ISSUED IN THE US/ CANADA/CARIBBEAN WHERE ELECTRONIC TKTG IS AVAILABLE. 3. TBM PERMITTED. ALLOW 14DAYS FOR TBM PROCESSING
Industry Fare Type
XPN - INSTANT PURCHASE NONREFUNDABLE
CHANGES CHARGE USD 100.00 FOR REISSUE. NOTE - TICKETS MUST BE REISSUED WHEN ANY VOLUNTARY CHANGE IS MADE. ..... IF MULTIPLE CHANGES ARE MADE AT THE SAME TIME ONLY ONE CHANGE FEE WILL APPLY PER TICKET. ..... ORIGINAL BOOKING CLASS OF SERVICE MUST BE AVAILABLE ON ANY CHANGED FLIGHT SEGMENT ..... CHANGES ARE PERMITTED FOR APPLICABLE CHANGE FEE PROVIDED THE NEW ITINERARY MEETS ALL THE FARE RULES INCLUDING BUT NOT LIMITED TO MIN-MAX STAY/ OPEN-JAW REQUIREMENT/BKG CLASS ETC.
ANY DIFFERENCE IN TAX WOULD NEED TO BE COLLECTED OR REFUNDED IF APPLICABLE.
THE ADMIN FEE IS APPLICABLE TO ANY FLIGHT CHANGE CANCELLATIONS TICKET IS NON-REFUNDABLE. NOTE - A.CUSTOMERS FIRST POLICY.
1. CUSTOMER FIRST REFUND POLICY DOES NOT APPLY. 2. FARES/TAXES ARE SUBJECT TO CHANGE AND NOT GUARANTEED UNTIL A TICKET IS PURCHASED.
Travel Restrictions
VALID FOR TRAVEL COMMENCING ON/AFTER 01MAY 04 AND ON/ BEFORE 31DEC 08. ALL TRAVEL MUST BE COMPLETED BY MIDNIGHT ON 31DEC 08.
Blackout Dates
NO RESTRICTION
Seasonality
NO RESTRICTION
Flight Applications
THE FARE COMPONENT MUST BE ON ONE OR MORE OF THE FOLLOWING NW FLIGHTS 0001 THROUGH 2099 NW FLIGHTS 2700 THROUGH 3799 NW FLIGHTS 4700 THROUGH 4799 NW FLIGHTS 4800 THROUGH 4899 NW FLIGHTS 5100 THROUGH 5599 NW FLIGHTS 5600 THROUGH 5999 NW FLIGHTS 6000 THROUGH 8199.
Day/Time Application
NO RESTRICTION
Minimum Stay
NO RESTRICTION
Maximum Stay
NO RESTRICTION
Surcharges
NO RESTRICTION
Child Discount
ACCOMPANIED CHILD 2-11 - NO DISCOUNT.
Other Discount
NOTE - 1. NOT VALID WITH ANY OTHER CERT/DISCOUNT/ PROMOTION/GROUP TVL/WORLDPERKS AIR TRAVEL AWARD. 2. WP ELITE CARE AND ELITE COMPANION UPGRADES NOT PERMITTED. 3. WP MILEAGE ACCURAL IS NOT PERMITTED.
Accompanied Travel
NO RESTRICTION
Eligibility
NO RESTRICTION
Advance Reservations/Ticketing Restrictions
RESERVATIONS FOR ALL SECTORS ARE REQUIRED ON THE DAY OF DEPARTURE. STANDBY PERMITTED FOR EARLIER/LATER SAME DAY FLIGHTS OTHERWISE STANDBY NOT PERMITTED. TICKETING MUST BE COMPLETED WITHIN 1 DAY AFTER RESERVATIONS ARE MADE OR THE DAY OF DEPARTURE WHICHEVER IS EARLIER. NOTE - OPEN SEGMENTS/WAITLISTING IS NOT PERMITTED. ELECTRONIC CREDIT VOUCHER IS NONTRANSFERABLE. ELECTRONIC CREDIT VOUCHER IS REDEEMABLE FOR TRAVEL COMMENCING WITHIN 1 YEAR OF THE VOUCHERS ISSUANCE DATE.
Combinability
DOUBLE OPEN JAWS/MULTI-COMPONENT CIRCLE TRIPS NOT PERMITTED. END-ON-END NOT PERMITTED. ADD-ONS NOT PERMITTED. OPEN JAWS/2-COMPONENT CIRCLE TRIPS FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS WITH NW FARES -TO FORM SINGLE OPEN JAWS. A MAXIMUM OF 2 FARE COMPONENTS PERMITTED. MILEAGE OF THE OPEN SEGMENT MUST BE EQUAL/LESS THAN MILEAGE OF THE SHORTEST FLOWN SEGMENT. -TO FORM 2-COMPONENT CIRCLE TRIPS PROVIDED - COMBINATIONS ARE WITH ANY FARE IN THIS RULE AND TARIFF.
Transfers
4 TRANSFERS PERMITTED ONLINE ON ANY CARRIER - 2 IN EACH DIRECTION. NOTE - ALSO APPLIES TO NW AIRLINK FARE BREAK SURFACE SECTORS ARE NOT PERMITTED.
Stopovers
NO STOPOVERS PERMITTED.
Sales Restrictions
TICKETS MUST BE ISSUED ON/BEFORE 31DEC 08. TICKETS MAY NOT BE ISSUED BY PTA. NOTE - 1. TICKETS MUST BE ISSUED IN CONJUCTION WITH ELECTRONIC CREDIT VOUCHER. 2. A 50.00USD/80.00CAD SURCHARGE WILL BE ASSESSED FOR PAPER TKTS ISSUED IN THE US/ CANADA/CARIBBEAN WHERE ELECTRONIC TKTG IS AVAILABLE. 3. TBM PERMITTED. ALLOW 14DAYS FOR TBM PROCESSING
Industry Fare Type
XPN - INSTANT PURCHASE NONREFUNDABLE
I called WP to find out what "WP ELITE CARE" meant, and the agent said she thought it probably meant no EUAs and no mileage upgrades, and that she didn't get the full fare rules to look at, but apparently she had something more concise/clear, which said that yeah, EUAs aren't permitted. She did, however, say that if there was space available, there was always the chance they'd upgrade me at the airport anyway.
Anyway, at the very least, I got a $300-or-so K-bucket transcon for $10, so the DB410 was useful. And as I said somewhere else, I shouldn't need any miles for it to put me over the 120K EEP threshold.
Once I've traveled, I will report back on how the KFREE/DB410 flights show up (if they show up at all) in my WorldPerks account summary, and things like that.
Dec 1, 2007 | 8:48 am
#27
Join Date: Jul 2002
Location: TPA, PHL
Programs: NW: SE & WC
Posts: 2,136
I like that it books into K, but I'd much rather have the $300 ECV. EQM and EUA make them worth much more to me. Of course this year, I've only managed an actual VDB on DL. My VDB on NW evaporated when the flight (oversold by 16) went mechanical and a bunch of pax had to be rebooked because of missed connections.
Dec 1, 2007 | 9:09 am
#28
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I like that it books into K, but I'd much rather have the $300 ECV. EQM and EUA make them worth much more to me. Of course this year, I've only managed an actual VDB on DL. My VDB on NW evaporated when the flight (oversold by 16) went mechanical and a bunch of pax had to be rebooked because of missed connections.
And the HNL-LAX RT portion of my ITO-HNL-LAX-MSP-EWR and back was paid for with a $400 DL ECV...
Dec 1, 2007 | 9:15 am
#29
Join Date: Jul 2002
Location: TPA, PHL
Programs: NW: SE & WC
Posts: 2,136
Even the old free ticket/$250 value would be worth more to me. I end up doing MRs to requalify for SE.
Dec 2, 2007 | 12:15 am
#30
Join Date: Dec 2006
Location: BKK/SEL/YQG
Posts: 2,544
I'm still wondering if I should try phoning a couple of times and see if any of the phone agents will credit me those miles.