Westjet blocking use of Companion voucher to new Sao Paulo route?
#1
Original Poster




Join Date: Dec 2003
Location: Vancouver, BC, Canada
Programs: Aeroplan Elite, AA, Worldperks, Asiamiles, BA Miles
Posts: 117
Westjet blocking use of Companion voucher to new Sao Paulo route?
Knowing that Brazil limits YQ (fuel surcharge) fee on flights leaving Brazil I wanted to see if I could get an out size value on Westjet's new route. A return in early December ran approx CAD1200 lowest economy plus. Base fair was bout $810 and YQ was $330 (I presume on the way down). The system refused to allow me to use the companion pass. I'm wondering unlike European flights were the voucher isn't usually a good value (unless you book higher class fares) this approx $410 discount is being actively blocked.
#2


Join Date: Mar 2010
Location: Calgary
Posts: 1,690
Knowing that Brazil limits YQ (fuel surcharge) fee on flights leaving Brazil I wanted to see if I could get an out size value on Westjet's new route. A return in early December ran approx CAD1200 lowest economy plus. Base fair was bout $810 and YQ was $330 (I presume on the way down). The system refused to allow me to use the companion pass. I'm wondering unlike European flights were the voucher isn't usually a good value (unless you book higher class fares) this approx $410 discount is being actively blocked.
For travel outside of Canada (the rest of the network) the following blackout dates apply: December 15-31, 2025, and January 1-5, February 12-16, March 12-16, 19-23, 26-30, April 2-6, May 14-16, 18, June 25-30, July 1, 30, August 1-3, September 3-7, 28-30, October 8-10, 12, November 6-11, December 16-31, 2026.
#3
Original Poster




Join Date: Dec 2003
Location: Vancouver, BC, Canada
Programs: Aeroplan Elite, AA, Worldperks, Asiamiles, BA Miles
Posts: 117
I tried to book early Dec which should fall outside these dates. Thanks for the blackout dates. Let me check again.
Tried for Dec 1st return 9th and still says "Some services are not available". Tried even with Econo instead of Basic fare. Tickets say they are still subject of Gov approval (the route is still pending approval) but I have no problem if I book a ticket for 1 person and can get to payment page.
Tried for Dec 1st return 9th and still says "Some services are not available". Tried even with Econo instead of Basic fare. Tickets say they are still subject of Gov approval (the route is still pending approval) but I have no problem if I book a ticket for 1 person and can get to payment page.
Last edited by l etoile; Feb 4, 2026 at 3:36 pm
#4


Join Date: Nov 2008
Location: YYC
Programs: Accor Diamond, Marriot Plat, Hyatt Discover, National
Posts: 2,897
Wait - are these blackout dates for the Mastercard companion, or the earned certificates? I have never seen blackout dates for companion certificates before?!
#5


Join Date: Mar 2010
Location: Calgary
Posts: 1,690
#6




Join Date: Dec 2008
Location: Delta, BC
Posts: 1,793
The World Elite Companion Voucher, from the Terms and Conditions section 5, at the bottom of this page: https://www.westjet.com/en-ca/reward...panion-voucher
It is repeated twice elsewhere that there are no blackout periods for redemption of the WE CV.

