My trivial gripe. What's yours?
Jan 21, 2026 | 10:41 pm
#1336
Join Date: Oct 2018
Programs: United 1k/1MM-LTGold, HH Gold, Bonvoy Pond-scum and LT-Plat
Posts: 2,618
I like the self-serve soda machines in the Clubs - when they work and are filled. I prefer the diet drinks, which are often empty, but they generate a lot of fizz - the small glasses are half full with soda and overrun with bubbles and filling them up can get a little messy.
Jan 25, 2026 | 6:58 am
#1337
Join Date: Dec 2004
Location: Lexington, KY
Programs: UA GS, Marriott Ambassador
Posts: 376
I like the self-serve soda machines in the Clubs - when they work and are filled. I prefer the diet drinks, which are often empty, but they generate a lot of fizz - the small glasses are half full with soda and overrun with bubbles and filling them up can get a little messy.
Jan 28, 2026 | 9:24 pm
#1338
Join Date: Jun 2017
Location: SEA/NYC/IAD
Programs: UA 1K, DL DM, Hyatt Globalist, Marriott Titanium
Posts: 2,366
Jan 29, 2026 | 8:50 am
#1339
Join Date: Mar 2003
Location: Los Angeles, CA
Programs: UA 1K 1MMer & LT UC (when flying UA); Hyatt Credit Cardist; HHonors Diamond; Marriott Gold via UA 1K
Posts: 7,135
UA notified me about an hour in advance of boarding that my ORD-LAX flight wouldn't have wifi. I was counting on the wifi, so I had an extra couple hours of angst over not having wifi access for a 4-hour flight.
Jan 29, 2026 | 12:29 pm
#1340
Suspended
Join Date: Nov 2013
Location: NYC / TYO / RSW Up in the Air avoiding the Snowflakes
Programs: UA GS 1.8MM, AA 2.1MM, EK, BA, SQ, CX, Marriott LT, Accor P
Posts: 8,058
At least they warned you -- my experience has been more "shock and awe" -- they had no idea it wasn't working is what I get 95% of the time.... And I buy it EVERY flight for the past 15 years.... Given that I am still working being on a flight for 12+ hours with no wifi is a major stress inducing episode lol -- but the answer is comically the same always....
Jan 29, 2026 | 9:12 pm
#1342
Join Date: Jun 2017
Location: SEA/NYC/IAD
Programs: UA 1K, DL DM, Hyatt Globalist, Marriott Titanium
Posts: 2,366
Jan 30, 2026 | 6:15 am
#1345
Join Date: Oct 2019
Programs: Flying Blue, Hilton Honors, Amtrak Guest Rewards
Posts: 3,634
Jan 30, 2026 | 6:50 am
#1346
Join Date: Apr 2009
Location: Houston
Programs: UA GS 3MM & LT UC, Qantas Platinum, HA Pualani Gold, Hilton Lifetime Diamond, Bonvoy Ambassador
Posts: 9,843
Jan 30, 2026 | 6:53 am
#1347
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 11,370
The IVR (phone tree) is getting out of hand. It's like 5 different sections and 3-4 minutes before you have a chance at speaking with someone.
I don't want to text, I don't want to survey, I don't want to verify my identity....I want to talk to someone.
I don't want to text, I don't want to survey, I don't want to verify my identity....I want to talk to someone.
Jan 30, 2026 | 7:17 am
#1348
Join Date: Apr 2009
Location: Houston
Programs: UA GS 3MM & LT UC, Qantas Platinum, HA Pualani Gold, Hilton Lifetime Diamond, Bonvoy Ambassador
Posts: 9,843
Jan 31, 2026 | 6:25 am
#1349
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 2MM
Posts: 7,806
Feb 2, 2026 | 1:05 am
#1350
Suspended
Join Date: Nov 2013
Location: NYC / TYO / RSW Up in the Air avoiding the Snowflakes
Programs: UA GS 1.8MM, AA 2.1MM, EK, BA, SQ, CX, Marriott LT, Accor P
Posts: 8,058
Two for today!
1) Why do I always have to have an English breakfast leaving CDG?
2) Why do I have to watch 3 ads to watch a movie when I pay $8k to fly Polaris?
1) Why do I always have to have an English breakfast leaving CDG?
2) Why do I have to watch 3 ads to watch a movie when I pay $8k to fly Polaris?