Marriott Bonvoy & Miles & More Preferred Partnership
Jan 10, 2026 | 6:50 am
#62
Join Date: Mar 2005
Location: ZRH, Switzerland
Programs: M&M, Fan of MO, Shangri-La.
Posts: 831
Same here.
No credits anymore from Marriott, ever since I've linked the accounts.
Marriott says all is processed correctly on their side, so the problem appears to be on M&M side.
No credits anymore from Marriott, ever since I've linked the accounts.
Marriott says all is processed correctly on their side, so the problem appears to be on M&M side.
Jan 19, 2026 | 7:59 am
#65
Join Date: Feb 2020
Location: Munich, Dsseldorf, Zurich
Programs: LH Senator*, IHG Diamond Elite, Accor ALL Diamond
Posts: 19
I'm having some difficulty with this offer, as the Marriott customer service team keeps insisting that I won't receive any points in 2026 because I've already received them in 2025.
Have I misunderstood the promotion? I assumed that I would receive 120 points every year, not just once. Does anyone have any experience with this?
"I have reviewed your concern and completely understand how important this benefit may be to you.
I would like to inform you that this benefit is not eligible for members who currently hold Marriott Bonvoy Gold Elite status or higher.
Additionally, if a member’s Gold Elite status extends beyond the qualifying expiration date, the benefit cannot be applied.
Please note that Gold Elite status granted through the Preferred Partnership Program cannot be combined or stacked with any elite qualification requirements to reach a higher Elite tier within the Marriott Bonvoy program.
For full details, you may also visit: https://www.marriott.com/loyalty/member-benefits.mi
I appreciate your understanding regarding this matter. Again, I sincerely apologize for the inconvenience caused."
Have I misunderstood the promotion? I assumed that I would receive 120 points every year, not just once. Does anyone have any experience with this?
"I have reviewed your concern and completely understand how important this benefit may be to you.
I would like to inform you that this benefit is not eligible for members who currently hold Marriott Bonvoy Gold Elite status or higher.
Additionally, if a member’s Gold Elite status extends beyond the qualifying expiration date, the benefit cannot be applied.
Please note that Gold Elite status granted through the Preferred Partnership Program cannot be combined or stacked with any elite qualification requirements to reach a higher Elite tier within the Marriott Bonvoy program.
For full details, you may also visit: https://www.marriott.com/loyalty/member-benefits.mi
I appreciate your understanding regarding this matter. Again, I sincerely apologize for the inconvenience caused."
Jan 19, 2026 | 8:59 am
#66
Join Date: Jul 2024
Programs: FB Plat, LH SEN, IHG Diamond Amb, Accor Plat, Marriot Gold.
Posts: 1,260
You stay 2026, you should get points 2026. Per year it is.
I suggest you show them there own t&c, under section 6.
https://travel-partner.marriott.com/...re/en-gb/terms
I suggest you show them there own t&c, under section 6.
https://travel-partner.marriott.com/...re/en-gb/terms
Jan 20, 2026 | 2:02 am
#67
Join Date: Dec 2006
Location: BRU
Programs: BAEC Silver, LH *G, Hertz President's Circle
Posts: 786
Are they actually saying that if you have Gold or higher through some other scheme (or through earning it), you can't use the LH scheme and get points? Surely I misunderstood?
Jan 20, 2026 | 2:28 am
#68
Join Date: Jul 2024
Programs: FB Plat, LH SEN, IHG Diamond Amb, Accor Plat, Marriot Gold.
Posts: 1,260
Section 6 says that if you have linked the accounts, then you earn 40 points/stay, max 120p/year.
Jan 21, 2026 | 6:28 am
#69
Join Date: Dec 2016
Location: WAW
Programs: LH SEN, TK Elite, Marriott Titanium, Accor Platinum, Radisson VIP, Hilton Gold, IHG Platinum
Posts: 3,025
How long does it normally take for these 40QP to post?
I had a Marriott qualifying stay on 09JAN but so far no sign of any XP in my M&M account.
I had a Marriott qualifying stay on 09JAN but so far no sign of any XP in my M&M account.
Jan 21, 2026 | 6:54 am
#70
Join Date: Feb 2001
Location: Wesseling, NRW, Germany
Programs: LH SEN, UA *S , MR LT Titanium, HH Diamond, Hertz PC
Posts: 4,057
Greetings - Dirk
Jan 21, 2026 | 8:48 am
#71
Join Date: Nov 2007
Location: LEJ BRU
Posts: 1,276
Do you see a line in your Marriott Account activity stating that the points have been transferred? If not my guess is that the system on the Marriott side is currently in a limbo and not transferring any points at all at the moment - I also wait for points from two stays this year.
Greetings - Dirk
Greetings - Dirk
If you look up the account details on the Bonvoy website you will find a line about linked accounts. Mine is empty.
Jan 21, 2026 | 9:12 am
#72
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 52,543
I had a stay on Jan 2nd which posted at Bonvoy but nothing so far at M&M. I earn points with Bonvoy so M&M should show only 1 mile credit. I will file a retrocredit request via M&M and see if that triggers anything.
Jan 21, 2026 | 9:43 am
#73
Join Date: Sep 2006
Location: BRU
Programs: LH (SEN), IHG (Diamond)
Posts: 661
Jan 21, 2026 | 10:00 am
#74
Join Date: Oct 2003
Location: Barcelona, Catalunya
Posts: 2,192
This request was forwarded to Marriott I guess, because the answer was something like "Sorry, refused, because according to Marriot the points were already posted to your hotel account."
Well, yes, in my Marriot account the points related to this promotion already posted a few days after my stay. It's the M&M points that I want...
Jan 24, 2026 | 1:05 am
#75
Join Date: Sep 2005
Posts: 1,997
Just a data point: the points from December stay finally posted on M&M, so a month long delay this time but it came through. Did not matter this time, but as reference the posting on Marriott has been there also for a month, pointing to a delay on M&M side.