Radisson Reward (Europe) tier extended to 07/2024
Aug 16, 2025 | 1:45 am
#136
FlyerTalk Evangelist
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 11,210
I'm gonna make a bet and say that business logic is f*cked and just gave you an extra year at some point for some reason, but if you keep making your requal criteria you'll be fine
Aug 17, 2025 | 3:20 pm
#137
Join Date: Aug 2023
Programs: EI Conc, RR VIP, HH Diamond, *A Gold, STE+, OWE
Posts: 170
I put the question to Radisson support (as mine shows the same) and the answer appears to suggest a 2-year qualification period:
Thank you for your message, and congratulations on your recent VIP status update. Were pleased to have you as a valued Radisson Rewards member.As per our records, your current tier is valid until 31 August 2027. To maintain your VIP status beyond that date, you will need to complete either:
We hope this clarifies your tier renewal timeline. If you have any further questions or need assistance tracking your progress, feel free to reach outwere always happy to help.
Thank you for your message, and congratulations on your recent VIP status update. Were pleased to have you as a valued Radisson Rewards member.As per our records, your current tier is valid until 31 August 2027. To maintain your VIP status beyond that date, you will need to complete either:
- 20 eligible stays, or
- 30 eligible nights
We hope this clarifies your tier renewal timeline. If you have any further questions or need assistance tracking your progress, feel free to reach outwere always happy to help.
"Thank you for reaching out to us.
Yes, your understanding is correct.
Your Radisson Rewards status qualification cycle spans 2 years, and to maintain or achieve status, you would need to complete either 20 eligible stays or 30 eligible nights within that periodspecifically by 31st August 2027.
If you have any further questions or need assistance with tracking your progress, feel free to reach out."
Yes, your understanding is correct.
Your Radisson Rewards status qualification cycle spans 2 years, and to maintain or achieve status, you would need to complete either 20 eligible stays or 30 eligible nights within that periodspecifically by 31st August 2027.
If you have any further questions or need assistance with tracking your progress, feel free to reach out."
Aug 19, 2025 | 4:16 am
#138
Join Date: Sep 2012
Location: AGH
Posts: 6,797
The whole system is still broken as f. Next to the point that stays/nights are still not counting correct as I have at least 80-90 nights last 12 months... while the stay seem to be correct. But then the "status change" notification is very troubeling.
Last week, when I checked in at an RB, they actually told me "Welcome as Premium member". I said "Thanks, but actually... I am VIP". They were sorry, but at that time e.g. the room was already allocated, so I missed the nicer upgrade - which would have been available. At checkout they asked me to pay for the breakfast since the system says I have been downgraded to Premium in August. While in my app it shows VIP, I clearly re-qualified for VIP and even if not... In August I would be VIP anyway.
After some back and forth they accepted to waive the charge for breakfast... but less than a pleasant experience.
Last week, when I checked in at an RB, they actually told me "Welcome as Premium member". I said "Thanks, but actually... I am VIP". They were sorry, but at that time e.g. the room was already allocated, so I missed the nicer upgrade - which would have been available. At checkout they asked me to pay for the breakfast since the system says I have been downgraded to Premium in August. While in my app it shows VIP, I clearly re-qualified for VIP and even if not... In August I would be VIP anyway.
After some back and forth they accepted to waive the charge for breakfast... but less than a pleasant experience.
Aug 19, 2025 | 6:34 am
#139
Join Date: Oct 2010
Location: Switzerland
Programs: former many things
Posts: 6,889
How can their IT still be in such shambles?
Last year they gave status away for free. There really is no point trying to stay loyal and obtain status through stays/nights when they can't even get basics right.
Last year they gave status away for free. There really is no point trying to stay loyal and obtain status through stays/nights when they can't even get basics right.
Sep 11, 2025 | 7:07 am
#142
Join Date: Mar 2013
Posts: 25
My status was supposed to renew in August 8/25 and I had 35 nights stayed in 2025.
On September 9th 2025 the app was still showing - renews 8/25.
On September 10th 2025 all my nights reset to 0 and I was downgraded to Premium. I called their support line to complain (as I should have stayed VIP). They said they would followup in an email.
Today is September 11th 2025 - have my VIP status back (the nights all have stayed reset at 0 - but no problem for me there). Now the status shows to be renewed on 8/27 (so 2 year extension - hopefully this is true, but probably won't risk it and stay 30 nights until 8/26 - the free breakfast + almost always upgraded room is worth it for me).
On September 9th 2025 the app was still showing - renews 8/25.
On September 10th 2025 all my nights reset to 0 and I was downgraded to Premium. I called their support line to complain (as I should have stayed VIP). They said they would followup in an email.
Today is September 11th 2025 - have my VIP status back (the nights all have stayed reset at 0 - but no problem for me there). Now the status shows to be renewed on 8/27 (so 2 year extension - hopefully this is true, but probably won't risk it and stay 30 nights until 8/26 - the free breakfast + almost always upgraded room is worth it for me).
Sep 11, 2025 | 8:17 am
#143
Join Date: Oct 2003
Location: Barcelona, Catalunya
Posts: 2,192
But will there still be an "almost always upgraded room" when you only need 30 nights in two years to become or stay VIP?
Because that is ridicously easy. (At Accor, or IHG, this number of nights over two years makes you Silver - the first level available to qualify for).
Half the guests will be VIP in a few months from now...
Because that is ridicously easy. (At Accor, or IHG, this number of nights over two years makes you Silver - the first level available to qualify for).
Half the guests will be VIP in a few months from now...
Sep 14, 2025 | 9:49 am
#144
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/2MM, DL DM/2MM, UA Gold,Hilton Diamond,IHG Diamond, Hyatt Globalist,Marriott Titanium
Posts: 13,166
Sep 14, 2025 | 9:50 am
#145
Join Date: Jul 2014
Location: Glasgow
Programs: OWE
Posts: 450
Yes they do.
https://www.radissonhotels.com/en-us/rewards/faq
Under My Points, then Redeem...
Do stays booked with points count toward next status?
Yes, the nights and stays acquired on all bookings made through our online channels, whether paid in cash or points, count towards your next tier.
https://www.radissonhotels.com/en-us/rewards/faq
Under My Points, then Redeem...
Do stays booked with points count toward next status?
Yes, the nights and stays acquired on all bookings made through our online channels, whether paid in cash or points, count towards your next tier.
Last edited by Waffles1; Sep 14, 2025 at 9:54 am Reason: Adding extra info
Dec 11, 2025 | 11:14 pm
#149
Join Date: Nov 2025
Posts: 64
My VIP tier is going to expire this month. I contacted the gentleman who runs Head-For-Points and he told me that one stay should extend it for two years. Can anyone confirm please?
I originally got the match from Avolta in December 2024, and it was valid for one year only?
I originally got the match from Avolta in December 2024, and it was valid for one year only?
Dec 14, 2025 | 7:12 am
#150
Join Date: Oct 2005
Location: UK
Programs: BA GfL & GGL, FB Platinum, MB Titanium, Hilton Diamond
Posts: 3,248
Unfortunately it doesnt work that way. People have commented that its just a semantic issue. You need to meet the full renewal criteria. I was in the same position as you and dropped to Premium despite having a number of stays during the year. I contact CS and was told the same.