My status was supposed to renew in August 8/25 and I had 35 nights stayed in 2025.

On September 9th 2025 the app was still showing - renews 8/25.

On September 10th 2025 all my nights reset to 0 and I was downgraded to Premium. I called their support line to complain (as I should have stayed VIP). They said they would followup in an email.

Today is September 11th 2025 - have my VIP status back (the nights all have stayed reset at 0 - but no problem for me there). Now the status shows to be renewed on 8/27 (so 2 year extension - hopefully this is true, but probably won't risk it and stay 30 nights until 8/26 - the free breakfast + almost always upgraded room is worth it for me).