Relationship Manager
#47




Join Date: Aug 2015
Location: Hong Kong
Programs: Cathay Lifetime Diamond
Posts: 787
Correct as regards a relationship manager, although we are not at all forgotten with often unpublished perks and gifts from time to time.
I for thirty years often flew 3 or 4 times a week in business class ,now retired ,its a couple of times a month at best and often in economy on flights of up to 3 hours
I for thirty years often flew 3 or 4 times a week in business class ,now retired ,its a couple of times a month at best and often in economy on flights of up to 3 hours
#48




Join Date: Oct 2009
Location: ORD [formerly] + HKG
Programs: CX Diamond, AA exExPlat, BAEC exGold, HH Diamond, Hyatt Globalist, Starriott Titanium, GE
Posts: 3,084
1. I was running (severely) late once at a 2nd tier Chinese outport, one of those that dont support mobile BPs and you had to stop by the counter. Called my RM on the car and the counter remained open, the MOD was expecting me with all my boarding passes and etc printed
2. confirmed a Bookable upgrade on a long haul flight but couldnt make a date change due to upgraded class available yet underlying class wasnt anymore; this would be a hard no for regular 1600 DM. My RM managed to override after working some lengths
2. confirmed a Bookable upgrade on a long haul flight but couldnt make a date change due to upgraded class available yet underlying class wasnt anymore; this would be a hard no for regular 1600 DM. My RM managed to override after working some lengths
#49

Join Date: Dec 2023
Posts: 202
Correct as regards a relationship manager, although we are not at all forgotten with often unpublished perks and gifts from time to time.
I for thirty years often flew 3 or 4 times a week in business class ,now retired ,its a couple of times a month at best and often in economy on flights of up to 3 hours
I for thirty years often flew 3 or 4 times a week in business class ,now retired ,its a couple of times a month at best and often in economy on flights of up to 3 hours
#50

Join Date: Mar 2024
Posts: 247
#51


Join Date: Jun 2023
Location: HKG
Programs: CX DM
Posts: 29
#52


Join Date: Jun 2017
Location: Hong Kong
Programs: BA Silver
Posts: 286
Mildly curious: How often do you need to travel (and on premium cabin too!) to get >3000 SP? I feel like travelling up to 2000SP with full fare Y and occasional J is super tiring. Unfortunately I start from GR so Im still a bit off from DM, let alone potential DM+ and having an RM.
#53




Join Date: Oct 2012
Programs: CX - DM; Hilton - Diamond, Marriott - Titanium
Posts: 600
I'm a big fan of the RM, especially when one travels on a weekly basis, just having that direct contact to solve some travel issues instantly or when they proactively reach out to you when there are flight disruptions. Few cases where there has been flight disruptions, they would proactively hold a seat on alternative flights, call you up and inform you of the flight issue on your booked ticket and ask which options you would take. For booking complicated routing itineries that would normally be a major issue with other call centres, they are very knowledgeable. 98% of my travel is with CX, I would miss it if removed but I believe this will not the case as its an excellent reward for their very frequent flies.
Having spoken to some of the management team, I think they are exploring the ideas of some sort of a new tier in between regular DM and DMP. I pointed out that they should as clearly the needs of a regular DM who earns 1200 SP per year is quite different than one who earns 3000+ SP and hence having a RM is a great value add (for me).
#54


Join Date: Mar 2015
Posts: 359
Fascinating to read about the veteran hi-flyers here on FT... the rest of us lowly GR/SL/aspiring DMs are living out our fantasies just reading about what RMs can do for you & imagining having that level of privilege. Ahh... one can dream... LOL 
(I'm a lowly SL clamoring for any J-travel opptys to renew at SL this year so I can at least still enjoy lounge access.)

(I'm a lowly SL clamoring for any J-travel opptys to renew at SL this year so I can at least still enjoy lounge access.)
#55

Join Date: Mar 2024
Posts: 247
Fascinating to read about the veteran hi-flyers here on FT... the rest of us lowly GR/SL/aspiring DMs are living out our fantasies just reading about what RMs can do for you & imagining having that level of privilege. Ahh... one can dream... LOL 
(I'm a lowly SL clamoring for any J-travel opptys to renew at SL this year so I can at least still enjoy lounge access.)

(I'm a lowly SL clamoring for any J-travel opptys to renew at SL this year so I can at least still enjoy lounge access.)
#56


Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 8,226
to get 3k or what the people above are talking about, is definitely dedication. I couldnt hit that without severely curtailing flying on other airlines, and/or at least focus entirely on one-world, which I currently dont. And even then its a lot of flying no matter what airline youre doing the equivalent of 3k status points on. Although not totally prohibitive, again, if entirely in J or F. Premium cabins are obviously crucial to getting those numbers unless you are truly a crazy person and lover of extreme pain.
I am not sure about DMP thresholds these days, except Ive never been one. I used to think it was lawyer/banker profiles flying back and forth in full J to JFK or LHR once or twice a month. But a friend of mine who is DMP, certainly doesnt do that, I reckon he doesnt even touch the amounts some of the people above here do. But he spends a foolish (Ive told him as much) amount on CX tickets. Every ticket is full J regionally ex HKG, and F a few times to London each year. He could save tends of thousands of USD by simply applying a few of the hacks learned on here.
Even if Im off piste on the DMP stuff, Im certain you can hit regular DM without much effort with the right business profile (meaning travel required) and premium cabin tickets.
#57


Join Date: Mar 2015
Posts: 359
If you're travelling on J most of the time long-haul, getting DM is pretty achievable, if you're a high flying exec....
I do the KUL/PEN/SIN-HKG-SFO/LAX-<insert domestic US port> a few times a year in J... a single roundtrip in the right flexi ticket class is often ~300 SP or so, just enough to requalify for SL.
All I care about at my current level is getting just enough to tread water and requalify as SL... have lounge, will travel....
I do the KUL/PEN/SIN-HKG-SFO/LAX-<insert domestic US port> a few times a year in J... a single roundtrip in the right flexi ticket class is often ~300 SP or so, just enough to requalify for SL.
All I care about at my current level is getting just enough to tread water and requalify as SL... have lounge, will travel....
#58

Join Date: Dec 2023
Posts: 202
Casual flyers dont need to manufacture DM routes. FWIW I got diamond organically flying EU <> HK simply for the purpose of seeing family every two months. So thats 12 long haul sectors. In J on CX/QR I typically yield 100 SP per sector so I cross the line without doing any runs. I do however often pick the frugal exEU tickets.
Flying is pricey but time with family is priceless and a metal tube in the air doesnt faze me when your average white collar spends dozen more hours commuting to work.
Im extremely happy being able to afford flying like this on my own dime for my own purpose. Zilch for work.
Flying is pricey but time with family is priceless and a metal tube in the air doesnt faze me when your average white collar spends dozen more hours commuting to work.
Im extremely happy being able to afford flying like this on my own dime for my own purpose. Zilch for work.
#59




Join Date: Oct 1999
Location: Don't know....
Programs: BA LTG, SQ TPPS, CX DMP, AA EXP, Bonvoy LTT, ALL PLT, Hilton DM
Posts: 4,035
Curious where you got that information? I was a previous GGL for many years but gave up flying BA. My understanding is to qualify for GGL now is 65,000 pounds and to renew is 40,000 pounds. Is that correct?
If the GGL numbers are correct, then I know first hand that DMP qualification is definitely higher than BA GGL.
If the GGL numbers are correct, then I know first hand that DMP qualification is definitely higher than BA GGL.
#60
Original Poster
Moderator: Cathay Pacific




Join Date: Jan 2024
Programs: CX DM-
Posts: 1,302
Curious where you got that information? I was a previous GGL for many years but gave up flying BA. My understanding is to qualify for GGL now is 65,000 pounds and to renew is 40,000 pounds. Is that correct?
If the GGL numbers are correct, then I know first hand that DMP qualification is definitely higher than BA GGL.
If the GGL numbers are correct, then I know first hand that DMP qualification is definitely higher than BA GGL.

