Grand Hyatt Tokyo REVIEW - MASTER THREAD
Jul 8, 2025 | 10:46 pm
#2146
Join Date: Oct 2013
Location: SFO
Programs: AA EXP, UA Plat, Hyatt Glob, Hilton Diamond, Marriott Plat
Posts: 6,204
Couple stays over past 2-3 years. Each time a small box of crackers which I think had 2 different flavors inside.
Jul 9, 2025 | 10:46 am
#2148
Join Date: Feb 2004
Location: Dallas, TX
Programs: Bonvoy Titanium, Hyatt Globalist, Hertz Gold
Posts: 1,499
Jul 9, 2025 | 12:14 pm
#2149
Join Date: Jul 2010
Location: RDU
Programs: AA EXP; Marriott Titanium; Globalist
Posts: 411
Jul 9, 2025 | 3:48 pm
#2150
Join Date: Feb 2019
Posts: 69
That's what it seems like too, only suites get more than crackers. Not a deal breaker, I still prefer this Hyatt over others. I'll cry about no wine and fruits while laying in Frette sheets, after downing Veuve in the lounge.
Jul 10, 2025 | 3:50 am
#2151
Join Date: Jul 2024
Posts: 19
Same for my stay this past February, except the cherries were swapped with strawberries.
Last edited by Markie; Jul 10, 2025 at 10:42 pm Reason: Remove quoting of images
Jul 10, 2025 | 6:29 am
#2152
Join Date: Jul 2013
Posts: 1,194
Jul 10, 2025 | 11:47 am
#2153
Join Date: Mar 2023
Posts: 3
Card Categorization
Hello,
Looking to book Grand Hyatt with Aeroplan card to utilize their PYB feature. Hoping someone can confirm that when paying through their prepayment link they send, that it does in fact categorize as travel/hotels. Thank you!
Looking to book Grand Hyatt with Aeroplan card to utilize their PYB feature. Hoping someone can confirm that when paying through their prepayment link they send, that it does in fact categorize as travel/hotels. Thank you!
Jul 10, 2025 | 6:13 pm
#2154
Join Date: Apr 2010
Programs: AA EP, UA 1K/MM, WoH Globalist, HH Diamond
Posts: 3,964
IME for non-suite, you just get the little box with the crackers. However during the course of the stay, every few days they will do a surprise and delight and have some (high quality) fruits laid out neatly: cherries, grapes, strawberries, etc.
For suite, the three container box (crackers, sweets, etc.) is part of the suite and gets replenished daily. But on top of that bottle of wine and fruits. One time instead of the wine, got some high quality bottles of water.
For suite, the three container box (crackers, sweets, etc.) is part of the suite and gets replenished daily. But on top of that bottle of wine and fruits. One time instead of the wine, got some high quality bottles of water.
Aug 3, 2025 | 8:54 pm
#2155
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,461
Booked a king room here with cash and applied one of my lounge access certs since the sale price was better than using points. As an explorist what are the chances I will get upgraded to a higher floor with a better view?
Aug 3, 2025 | 9:13 pm
#2156
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Boston, Jo'burg, HK
Programs: AA EXP, Hyatt Lifetime Diamond, CX Gold, Mrs. Pickles travels for free
Posts: 13,864
What you do want, which is the usual upgrade, is the view not facing the Roppongi Hills Death Star. You should ask for it if it is not what you are given. This hotel is pretty chintzy about upgrades, but half the rooms face in the right direction, so it isn't like inventory is constrained.
Aug 3, 2025 | 9:20 pm
#2157
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,461
Don't know about your chances, but the view from all the floors is pretty much the same, nothing of any marvel. So low floor, high floor, all the same. As a matter of fact, I'd prefer a lower floor. Less swaying and easier to escape if the big one hits while in residence.
What you do want, which is the usual upgrade, is the view not facing the Roppongi Hills Death Star. You should ask for it if it is not what you are given. This hotel is pretty chintzy about upgrades, but half the rooms face in the right direction, so it isn't like inventory is constrained.
What you do want, which is the usual upgrade, is the view not facing the Roppongi Hills Death Star. You should ask for it if it is not what you are given. This hotel is pretty chintzy about upgrades, but half the rooms face in the right direction, so it isn't like inventory is constrained.
Aug 3, 2025 | 10:57 pm
#2158
Join Date: Apr 2010
Programs: AA EP, UA 1K/MM, WoH Globalist, HH Diamond
Posts: 3,964
However there was construction going on across the street on the other side, so for now, not sure which side is necessarily better.
Aug 4, 2025 | 9:15 am
#2159
Join Date: Jul 2011
Posts: 2,458
I was there recently and faced the construction. I did not find it to be a big problem, but your mileage may vary. I was on a mid level room.