[INPUT REQUESTED] Lounge hours & lines - where should they go?
#1
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[INPUT REQUESTED] Lounge hours & lines - where should they go?
Based on feedback from the community over the past couple of years, we have a thread that lists AC lounge locations and access rules, separate from the threads on experiences in the lounges themselves (MLL / SS / Café).
Several FTers have recently noted that it's unclear where information on opening hours for the lounges and discussion of line-ups / wait times belongs.
I'm not really sure there's a right or wrong place between the two types of thread we have, and would like to hear from the community. I think there are probably three options, broadly:
I think opening hours and lines as separate topics, so the answer could differ between one and the other, e.g. maybe opening hours go in the access thread while wait times go in the experiences threads. But I'm open to input if people see these two subjects as inherently linked.
As always, feedback is welcome and valuable regardless of post count. I would say I'd be particularly interested in opinions from those who regularly use the threads to find out or post about these particular issues to understand what seems most logical, but whether you have 10 posts or 10,000 isn't important.
I'm sure that we won't reach a unanimity on this point, but when there's no clear answer, I do appreciate trying to find out what the group is thinking as opposed to making a unilateral decision or just going off what a handful of people have said privately. As usual, I'll try to keep most of my opinions to myself for a bit to let the discussion flow.
Several FTers have recently noted that it's unclear where information on opening hours for the lounges and discussion of line-ups / wait times belongs.
I'm not really sure there's a right or wrong place between the two types of thread we have, and would like to hear from the community. I think there are probably three options, broadly:
- Discussion goes in the access thread
- Discussion goes in the experiences threads
- A new thread gets created
I think opening hours and lines as separate topics, so the answer could differ between one and the other, e.g. maybe opening hours go in the access thread while wait times go in the experiences threads. But I'm open to input if people see these two subjects as inherently linked.
As always, feedback is welcome and valuable regardless of post count. I would say I'd be particularly interested in opinions from those who regularly use the threads to find out or post about these particular issues to understand what seems most logical, but whether you have 10 posts or 10,000 isn't important.
I'm sure that we won't reach a unanimity on this point, but when there's no clear answer, I do appreciate trying to find out what the group is thinking as opposed to making a unilateral decision or just going off what a handful of people have said privately. As usual, I'll try to keep most of my opinions to myself for a bit to let the discussion flow.
Last edited by Adam Smith; Jul 2, 2025 at 10:51 am
#2




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I would put opening hours in the access thread (all about how and when to get into lounges) and wait times in the experiences thread (how good/bad was your lounge visit, long lines being "bad", of course.
#3


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#5
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In general I agree, but it's hard to access a lounge if you're stuck standing in line...
#6




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#7
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Can we not just point people to the AC website and let them look up lounge hours for themselves?
https://www.aircanada.com/ca/en/aco/...lounges.html#/
https://www.aircanada.com/ca/en/aco/...lounges.html#/
#8



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Can we not just point people to the AC website and let them look up lounge hours for themselves?
https://www.aircanada.com/ca/en/aco/...lounges.html#/
https://www.aircanada.com/ca/en/aco/...lounges.html#/
Sure, but it's nice to strive for a one-stop shopping experience on FT.
#9




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#10
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Can we not just point people to the AC website and let them look up lounge hours for themselves?
https://www.aircanada.com/ca/en/aco/...lounges.html#/
https://www.aircanada.com/ca/en/aco/...lounges.html#/
#11




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Nor do the Cafes appear to have hours published on the website. I know the YYZ Cafe closing times because they kick me out frequently, but I am sure this is useful info.
I also know the SS hours in Toronto changed earlier this year for example, but I don't think that was published anywhere either.
I also know the SS hours in Toronto changed earlier this year for example, but I don't think that was published anywhere either.
#12




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Nor do the Cafes appear to have hours published on the website. I know the YYZ Cafe closing times because they kick me out frequently, but I am sure this is useful info.
I also know the SS hours in Toronto changed earlier this year for example, but I don't think that was published anywhere either.
I also know the SS hours in Toronto changed earlier this year for example, but I don't think that was published anywhere either.
#13
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The existing access thread is the logical place for hours.
Wait times vary so much and only valid in the snippet of time the post was made.
There are some rules of thumb of when wait times will occur such as pre 9am at YVR
Might be nice to have the wiki include all the MLL alternates, YVR Dom has many fines ones.
I would like to know all the local lore MLL alternates when I travel
#14



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#15
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I'd note the wiki already has a link to the *A lounge finder that can help find alternatives at airports where there are other *A lounges.
My suggestion, if others like the idea of having an easy resource to find alternatives to AC lounges - at least those in Canada, to try to keep the thread somewhat focused - would be for someone to create a thread in the Airport Lounges forum with a directory of 3rd party lounges in Canada. That thread could then be linked to in the wiki of the AC lounge access thread. This would also benefit those who fly other airlines - WS, PD, US carriers, etc - as opposed to confining the information to those flying AC or partners, and be of greater utility to the FT community as whole.

