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Old Nov 4, 2015, 9:05 am
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Last edit by: OH-LGG
Finnair (AY) company website dedicated for A350 fleet can be found HERE

A350 deliveries

OH-LWA (msn 18) delivered 7th Oct 2015 is the first Finnair A350 and started long-haul operations as AY57 to PVG on 21st Nov 2015.
OH-LWB (msn 19) was delivered 14th Dec 2015, started long-haul operations as AY89 to BKK on 19th Dec 2015.
OH-LWC (msn 20) was delivered 31st Dec 2015, started long-haul operations as AY89 to BKK on 3rd Jan 2016.
OH-LWD (msn 22) was delivered 25th Mar 2016, started long-haul operations as AY89 to BKK on 28th Mar 2016.
OH-LWE (msn 23) was delivered 29th Apr 2016, started long-haul operations as AY89 to BKK on 1st May 2016
OH-LWF (msn 28) was delivered 25th Jun 2016, started long-haul operations as AY89 to BKK on 27th Jun 2016
OH-LWG (msn 51) was delivered 29th Sep 2016, started long-haul operations as AY89 to BKK on 30th Sep 2016
OH-LWH (msn 97) was delivered 04th Apr 2017, started long-haul operations as AY89 to BKK on 5th Apr 2017
OH-LWI (msn 104) was delivered 02nd Jun 2017, started long-haul operations as AY89 to BKK on 5th Jun 2017
OH-LWK (msn 113) was delivered 30th Jun 2017, started long-haul operations as AY89 to BKK on 3rd Jul 2017
OH-LWL (msn 134) was delivered on 22th Sep 2017, started as AY 831 to LHR on 27th Sep 2017 and started longhauls on 29th Sep 2017 as AY89 to BKK.
OH-LWM (msn 264) was delivered on 13th Dec 2018, started long-haul operations as AY73 to NRT on 19th Dec 2018
OH-LWN (msn 273) was delivered on 13th Feb 2019, started long-haul operations as AY73 to NRT on 16th Feb 2019
OH-LWO (msn 300) was delivered on 26th Apr 2019, started long haul operations as AY141 to BKK on 29th Apr 2019
OH-LWP (msn 392) was delivered on 10th Feb 2020, started long haul operations as AY141 to BKK on 13th Feb 2020
OH-LWR (msn 410) was delivered on 1st Sep 2020, started long haul operations as AY141 to BKK on 8th Sep 2020
OH-LWS (msn 516) was delivered on 29th Dec 2021, started long haul operations as AY87 to PVG (cargo only) on 24th Jan 2022, first pax service on 28th Feb 2022 as AY9
OH-LWT (msn 708) was delivered on 17th Dec 2024, started long haul operations as AY151 to HKT

Seating
2 different configurations exists.
J/46 Y/251: Features 2 J cabins. First 8 birds and 12th(LWA-LWH
J/32 Y/304: The minicabin is removed and replaced with Y seating. Babycots in 1L and 41L. Birds 9-11, 13, 15 (LWI-LWL, LWN, LWP) has this config, a.k.a. marsuhkki config.

Complete seatmap and layout of config 1 can be found HERE and config 2 is here.

Business Class features Zodiac Cirrus III full-flat bed seats in a 1-2-1 abreast config, all seats with direct access to the aisle. Config1 has two business class cabins, row1-8 and 9-12, while config2 only has one (row 1-8). Early reviews has preferred front cabin over minicabin, and for best window seat, row 2 or 1 may be preferable, row 1 for aisle seats.

As operations of A350 has matured, it has become practice to set the snack-bar on top of the cupboard in front of row 1, making row 1 experience a lot of foot traffic and noise.
Config2 also suffers from low toilet/pax quota (2 toilets / 32 pax) as the aft toilets has been assigned to the high density Y cabin, further contributing to high foot traffic in the front of the cabin. For these reasons, a seat further to the back may be preferable. However, all service start in the front and it will usually take a long time to get your meal in row 8.

For couples travelling together there is no clear choice. DH-seats are tilted towards each-other, but you still will not see the other person without leaning forwards. Seat across aisles (AD and HL respectively) has no barriers between them, but are tilted the wrong way and rows are also slightly misaligned.


Economy Comfort on A350 has the exact same seats as in economy, but with ≈4" inches more legroom. They also come with noise cancelling headphones, 1h internet, priority boarding and a small amenity kit.
Finnair platinums and OWE members can select these seats for free. (OWE must call to do so). Other passengers can select comfort seats for a fee, and seats are also sold after boarding.
On config1 comfort is row 21-25, while on config 2 comfort is row 21-24 + 25ABC and 25JKL. Row 21 is bulkhead and has slightly more space, as no seat reclines into the space. None of the configs has that super-space found on some retrofitted A330 though.

On config1 21AC and 21JL are the only paired seats making them preferable, but if you want to have IFE screen in the seat in front of you, pick row 22. On config2 all seats are in groups of 3, and it is also recommended to stay away from row 21 entirely, as it is entangled with the toilets.

In terms of space there are no seats in comfort cabin on either config that beats exit row 41A/C/J/L or 42A/L.



Economy Class features 3-3-3 abreast slimline seating with 32" pitch. The best seats are row 41 with most legroom on A/C/J/L (but they lack window), and row 42 A/L.
These are either labled "extra legroom" or "exit row" and are selectable with status or for a fee.
Economy cabin offers USB for charge - no AC outlets.


In-Flight Entertainment

IFE system is upgraded. Bigger screens, wider selection of movies and music, route mapper and control options. You can watch a movie from start to landing. You will have Bose noise-cancelling earphones in business class and in Economy comfort, and earplugs in economy class.
Wifi: you will see a code (in business class) in the screen when you open the IFE and select language. In economy class, you need to ask cabin crew for a voucher code if you are OWS/OWE, otherwise it costs you 7,95 per hour, 11,95 per three hours or 19,95 for the whole flight. It may take some time until up in the air to get it started. Log in is required, once you have created an account and password, the system will recognize you next time.

Quality issues and early refurbishment
The seats in business class have had many quality issues from day one. Apart from some inherent problems with the seat design, there are also malfunctions and abnormal wear.
As every row has slightly different pitch, fittings and trimmings have had to de adopted manually. Apart from causing delays in delivery, this also has led to many things in the cabin tend to come loose, to squeak and to break.

In june 2017 it was announced that Airbus has accepted responsibility for the quality issues and will replace every seat on every plane delivered until that point in time (9 birds).
The refurbish will take place during the first round of major maintenance round, scheduled to start later this year.

There is no information if there will be any changes made at the same time (addressing complaints about cramped seats and missing stowage space for example), but most likely this is treated as a warranty action and so cabin will be equipped with the exact same seats and layout, albeit with a newer batch of seats.

More details and discussion:
FAM (Familiarization) flights were ongoing within European destinations until the first A350 aircraft was put on regular long-haul service on 21st November 2015. Here is a list of FAM flights quoted by a FT'er.
The "famous" introduction list with initial experiences can be found in THIS thread
Discussion about the first long-haul services and experiences can be found in another THREAD

Links to many trip reports can be found in https://www.flyertalk.com/forum/finn...ion-links.html.









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Old Apr 17, 2025 | 6:18 am
  #1831  
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Originally Posted by FFlash
??????
My fav is 2L and flying that today. No AY IT bumps, knock wood.
that is what the email to my question said so seems off with the 8L issue 🙄😁
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Old Apr 17, 2025 | 8:09 pm
  #1832  
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Originally Posted by Jorma
Had to look quickly more... Every single AY 359 flight has 8L blocked. Just did some random checks LAX/BKK/DFW/ICN next months and later in the year.
And also cant select on AY site when booking. Greyed out but with no pax icon in it like other seats that are taken.
Same for my LHR trip.

Maybe air marshal sitting there in future to monitor idiots salad consumption.
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Old Apr 17, 2025 | 8:30 pm
  #1833  
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Originally Posted by florens
Same for my LHR trip.

Maybe air marshal sitting there in future to monitor idiots salad consumption.
A finnair air marshall 😁😁😁😁 more likely they would scuedule an extra pilot for each flight just incase instead of giving raises or concessions
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Old Apr 18, 2025 | 3:04 am
  #1834  
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Need to get the vacuum clear out here......catching up with BA on cleanliness!



At least I got the seat pair to myself

Last edited by xenole; Apr 18, 2025 at 3:12 am
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Old Apr 18, 2025 | 3:26 am
  #1835  
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Originally Posted by xenole
Need to get the vacuum clear out here......catching up with BA on cleanliness!



At least I got the seat pair to myself
cleaning has never been a strong suit of Finnairs unfortunately...
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Old Apr 18, 2025 | 10:00 am
  #1836  
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Originally Posted by Jorma
Regarding this 8L discussions still...
I was on EF looking at some seatmaps for HEL-SIN/HKG november. All flights have 8L blocked. No matter if small J or minicabin, always 8L blocked.
Looking randomly at HEL-ICN for tomorrow. 8L available, but 2D, 3D, 8H are blocked off. For HEL-HND, 2D, 2L, 4A, 8D blocked off. 8L occupied.
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Old Apr 18, 2025 | 10:18 am
  #1837  
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Originally Posted by a_k
Looking randomly at HEL-ICN for tomorrow. 8L available, but 2D, 3D, 8H are blocked off. For HEL-HND, 2D, 2L, 4A, 8D blocked off. 8L occupied.
Maybe it opens when OLCI starts?
Checked HEL-ICN random week in september and every day 8L blocked.
Random week in february next year looks like this every day:
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Old Apr 18, 2025 | 10:27 am
  #1838  
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Originally Posted by Jorma
Maybe it opens when OLCI starts?
Checked HEL-ICN random week in september and every day 8L blocked.
Random week in february next year looks like this every day:
most likely opens up at OLCI, I guess its easy enough to check just pick a flight thats almost at OLCI and check before and after 😁😁
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Old Apr 18, 2025 | 10:55 am
  #1839  
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Originally Posted by kauppias
most likely opens up at OLCI, I guess its easy enough to check just pick a flight thats almost at OLCI and check before and after 😁😁
Yea probably, but im more intrigued about why is it blocked on all 359 flights whole year out.
I liked the AY quiche marshal theory better.
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Old Apr 18, 2025 | 11:08 am
  #1840  
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Originally Posted by Jorma
Yea probably, but im more intrigued about why is it blocked on all 359 flights whole year out.
I liked the AY quiche marshal theory better.
it is one of the seats with the medical power outlet in the roof that could be one reason...


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Old Apr 18, 2025 | 11:18 am
  #1841  
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Originally Posted by kauppias
it is one of the seats with the medical power outlet in the roof that could be one reason...
Didnt you say it 8A and 2L with the sockets?
Anyway the blocking is a new thing and shouldnt in this case the other seats with them be blocked also?
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Old Apr 18, 2025 | 11:24 am
  #1842  
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Originally Posted by Jorma
Didnt you say it 8A and 2L with the sockets?
Anyway the blocking is a new thing and shouldnt in this case the other seats with them be blocked also?
thats what FINNAIRs email to me said, however I am sitting in 8L as I write this and the medical plug is above me 🤣
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Old Apr 18, 2025 | 11:30 am
  #1843  
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I asked the FA now, she couldnt find the informstion fast but promised to find out and get back to me soon
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Old Apr 18, 2025 | 11:41 am
  #1844  
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Originally Posted by kauppias
I asked the FA now, she couldnt find the informstion fast but promised to find out and get back to me soon
she looked it up in the manual, only 8L has the medical plug so thats propably why its blocked. Not sure where finnair customer service got the 8A and 2L?

Also intresting the FA said a mechanic has to open the door to the medical plug on the ground
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Old Apr 18, 2025 | 11:51 am
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Originally Posted by kauppias
she looked it up in the manual, only 8L has the medical plug so thats propably why its blocked. Not sure where finnair customer service got the 8A and 2L?

Also intresting the FA said a mechanic has to open the door to the medical plug on the ground
Ok for 8L being the only seat with the plug it makes sense to block it and also would explain people getting bumped from it. Just why now instead of years ago and CS just sounds like normal AY CS...

Did you have a mechanic open it on the ground since you were taking pictures?
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