A350 Allegris Experience Thread
Jan 1, 2025 | 12:20 am
#211
Join Date: Feb 2011
Location: ZRH
Programs: LH SEN
Posts: 647
Well I finally tried the C suite but there were a number of teething problems.
The divider in the middle seats was stuck in the up position so unable to see my partner for the whole flight.
The tablet housing was already coming away from the suite wall.
Bluetooth pairing didn't work.
It is better than the old seat but it does feel like at this stage why did they bother and instead just bought off the shelf.
The divider in the middle seats was stuck in the up position so unable to see my partner for the whole flight.
The tablet housing was already coming away from the suite wall.
Bluetooth pairing didn't work.
It is better than the old seat but it does feel like at this stage why did they bother and instead just bought off the shelf.
Jan 1, 2025 | 1:00 am
#212
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 16,584
Jan 1, 2025 | 7:02 am
#214
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 16,584
Jan 16, 2025 | 3:17 am
#215
Join Date: Nov 2023
Posts: 10
I was on LH722 MUC-PEK (D-AIXV) on Jan. 9 in one of the Business Suites. The seat is surely a huge upgrade over the old 2-2-2 configuration, but:
- The control tablet is as heavy as a brick and heats up a lot. Wasn't expecting this kind of technology in 2025!
- The seat control from the tablet is broken: The icons are greyed out and irresponsive, despite multiple efforts from the CC to "reset the seat". Luckily, the "physical" touch buttons on the other side is working.
- Bluetooth pairing is not working at all.
- Some of the CC is not trained well with the new seats: Some of them could not even identify the seat number!
Not very satisfied with these issues from a product that is already delayed by a lot...
- The control tablet is as heavy as a brick and heats up a lot. Wasn't expecting this kind of technology in 2025!
- The seat control from the tablet is broken: The icons are greyed out and irresponsive, despite multiple efforts from the CC to "reset the seat". Luckily, the "physical" touch buttons on the other side is working.
- Bluetooth pairing is not working at all.
- Some of the CC is not trained well with the new seats: Some of them could not even identify the seat number!
Not very satisfied with these issues from a product that is already delayed by a lot...
Jan 16, 2025 | 4:55 am
#216
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 16,584
I was on LH722 MUC-PEK (D-AIXV) on Jan. 9 in one of the Business Suites. The seat is surely a huge upgrade over the old 2-2-2 configuration, but:
- The control tablet is as heavy as a brick and heats up a lot. Wasn't expecting this kind of technology in 2025!
- The seat control from the tablet is broken: The icons are greyed out and irresponsive, despite multiple efforts from the CC to "reset the seat". Luckily, the "physical" touch buttons on the other side is working.
- Bluetooth pairing is not working at all.
- Some of the CC is not trained well with the new seats: Some of them could not even identify the seat number!
Not very satisfied with these issues from a product that is already delayed by a lot...
- The control tablet is as heavy as a brick and heats up a lot. Wasn't expecting this kind of technology in 2025!
- The seat control from the tablet is broken: The icons are greyed out and irresponsive, despite multiple efforts from the CC to "reset the seat". Luckily, the "physical" touch buttons on the other side is working.
- Bluetooth pairing is not working at all.
- Some of the CC is not trained well with the new seats: Some of them could not even identify the seat number!
Not very satisfied with these issues from a product that is already delayed by a lot...
Jan 19, 2025 | 4:32 pm
#217
Join Date: Nov 2023
Posts: 10
I was on LH722 MUC-PEK (D-AIXV) on Jan. 9 in one of the Business Suites. The seat is surely a huge upgrade over the old 2-2-2 configuration, but:
- The control tablet is as heavy as a brick and heats up a lot. Wasn't expecting this kind of technology in 2025!
- The seat control from the tablet is broken: The icons are greyed out and irresponsive, despite multiple efforts from the CC to "reset the seat". Luckily, the "physical" touch buttons on the other side is working.
- Bluetooth pairing is not working at all.
- Some of the CC is not trained well with the new seats: Some of them could not even identify the seat number!
Not very satisfied with these issues from a product that is already delayed by a lot...
- The control tablet is as heavy as a brick and heats up a lot. Wasn't expecting this kind of technology in 2025!
- The seat control from the tablet is broken: The icons are greyed out and irresponsive, despite multiple efforts from the CC to "reset the seat". Luckily, the "physical" touch buttons on the other side is working.
- Bluetooth pairing is not working at all.
- Some of the CC is not trained well with the new seats: Some of them could not even identify the seat number!
Not very satisfied with these issues from a product that is already delayed by a lot...
Jan 20, 2025 | 2:28 pm
#218
Join Date: Dec 2014
Location: Boston
Programs: LH SEN
Posts: 146
I was on the same flight on January 9- PVG-MUC with the Allegris configuration. I was originally booked in 2A and then at check in I was switched to 5A. When I enquired, I was told that the seat was broken. While disembarking, I noticed that they had placed someone sick in seat 2A. Oh well.
Jan 28, 2025 | 2:13 pm
#219
Original Poster
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 52,517
Andreas S. got to ride F today:
https://x.com/SpaethFlies
No skyhue PJs and and somepoint he thought there were 4 suites
https://x.com/SpaethFlies
No skyhue PJs and and somepoint he thought there were 4 suites
Feb 7, 2025 | 3:08 am
#220
Join Date: Jun 2021
Programs: BAEC Gold, LH M&M FTL
Posts: 1,214
Travel-Dealz recently published a review of the Allegris Middle Suite.
The author awards 4.33 out of 5 stars, which I think is far too generous given the multitude of technical issues described (which simply shouldnt be happening on a new product), as well as the obvious shortcomings he observes with regards to double occupancy.
Reading this just reinforced my perception that the middle suite is a terrible concept made worse by bad execution.
The author awards 4.33 out of 5 stars, which I think is far too generous given the multitude of technical issues described (which simply shouldnt be happening on a new product), as well as the obvious shortcomings he observes with regards to double occupancy.
Reading this just reinforced my perception that the middle suite is a terrible concept made worse by bad execution.
Feb 7, 2025 | 3:22 am
#221
Join Date: Apr 2023
Location: LAX, LJU
Programs: LH SEN, Marriott Gold
Posts: 385
Travel-Dealz recently published a review of the Allegris Middle Suite.
The author awards 4.33 out of 5 stars, which I think is far too generous given the multitude of technical issues described (which simply shouldnt be happening on a new product), as well as the obvious shortcomings he observes with regards to double occupancy.
Reading this just reinforced my perception that the middle suite is a terrible concept made worse by bad execution.
The author awards 4.33 out of 5 stars, which I think is far too generous given the multitude of technical issues described (which simply shouldnt be happening on a new product), as well as the obvious shortcomings he observes with regards to double occupancy.
Reading this just reinforced my perception that the middle suite is a terrible concept made worse by bad execution.
Feb 7, 2025 | 4:21 am
#223
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 16,584
Travel-Dealz recently published a review of the Allegris Middle Suite.
The author awards 4.33 out of 5 stars, which I think is far too generous given the multitude of technical issues described (which simply shouldnt be happening on a new product), as well as the obvious shortcomings he observes with regards to double occupancy.
Reading this just reinforced my perception that the middle suite is a terrible concept made worse by bad execution.
The author awards 4.33 out of 5 stars, which I think is far too generous given the multitude of technical issues described (which simply shouldnt be happening on a new product), as well as the obvious shortcomings he observes with regards to double occupancy.
Reading this just reinforced my perception that the middle suite is a terrible concept made worse by bad execution.
The other take away is good service, 2 FA for 1 pax, what did he expect ?
Feb 7, 2025 | 4:30 am
#224
Original Poster
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 52,517
Note that the middle suite was not available for use and the reviewer sat in it anyway after getting permission from the captain.
Upon boarding, the electric seat adjustment for seat 1A unfortunately did not work. After consulting with the pilot, I was offered the middle suite, also known as the Suite Plus.
