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Old Jan 16, 2025 | 4:55 am
  #216  
chris63
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Originally Posted by Richard L
I was on LH722 MUC-PEK (D-AIXV) on Jan. 9 in one of the Business Suites. The seat is surely a huge upgrade over the old 2-2-2 configuration, but:
- The control tablet is as heavy as a brick and heats up a lot. Wasn't expecting this kind of technology in 2025!
- The seat control from the tablet is broken: The icons are greyed out and irresponsive, despite multiple efforts from the CC to "reset the seat". Luckily, the "physical" touch buttons on the other side is working.
- Bluetooth pairing is not working at all.
- Some of the CC is not trained well with the new seats: Some of them could not even identify the seat number!

Not very satisfied with these issues from a product that is already delayed by a lot...
The design is ancient, so old it was when they received 5* for it but that is long gone & still its not rolled out & the Staff don't understand it, certainly most pax will not
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