BA ANNOUNCEMENT - BA to move to a spend based Tier Point system From 1st April 2025
#1981
FlyerTalk Evangelist and Ambassador: The British Airways Club




Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Diam, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 33,203
#1982



Join Date: Jul 2009
Programs: BAC Silver, IHG Diamond, Finnair Silver, LH Senator
Posts: 9,373
BA are obviously making so much profit they won't even take my money at present.......either that or I'm one of the undesirable customers they don't want 
Did get the 15 Ryanair style exit row seat charge but that disappeared at check-in.
The new website looks like they're becoming Ryanair with all the seat charges, "continue to extras" for "adds a bag at 35" etc.
Better get used to having to pay these if I fly BA after my card expires next year....
Was going to book a BA flight to GOT from MAN.
Only 207 if I fly out at 6:05am and want to arrive sometime late in the evening.
FR was a direct flight arriving at 8:45am, just over 17 with a small bag (paid 8.50 for a standard seat and could have added priority for 25, including the seat, and added a 20kg check in bag for 21.99). Pretty much 63-70 if i added everything.
Yes there's no lounge, and I miss the joys of LHR, 10-20TP and a handful of Avios, but a third of the price all in and I get there a good 10 or so hours earlier... definitely don't miss BA with deals like this that make me exactly the cheapskate they don't want!

Did get the 15 Ryanair style exit row seat charge but that disappeared at check-in.
The new website looks like they're becoming Ryanair with all the seat charges, "continue to extras" for "adds a bag at 35" etc.
Better get used to having to pay these if I fly BA after my card expires next year....
Was going to book a BA flight to GOT from MAN.
Only 207 if I fly out at 6:05am and want to arrive sometime late in the evening.
FR was a direct flight arriving at 8:45am, just over 17 with a small bag (paid 8.50 for a standard seat and could have added priority for 25, including the seat, and added a 20kg check in bag for 21.99). Pretty much 63-70 if i added everything.
Yes there's no lounge, and I miss the joys of LHR, 10-20TP and a handful of Avios, but a third of the price all in and I get there a good 10 or so hours earlier... definitely don't miss BA with deals like this that make me exactly the cheapskate they don't want!
#1983



Join Date: Jul 2017
Programs: Mucci Chevalier des Internautes Amables; BAEC
Posts: 1,250
Can I take a moment to thank BadNewsFairy for their remarkably prescient first ever Flyertalk post on exactly this topic 3 months ago?
https://www.flyertalk.com/forum/brit...ated-time.html
If you'd care to share next week's lottery numbers, that'd be great - ta!
https://www.flyertalk.com/forum/brit...ated-time.html
If you'd care to share next week's lottery numbers, that'd be great - ta!

#1984




Join Date: Aug 2002
Location: YYZ
Programs: LH SEN/BA Silver (headed to Blue)/Marriott Gold/HH Diamond/IC Plat Amba
Posts: 6,552
#1985



Join Date: Feb 2009
Location: Chelsea
Programs: BA Gold
Posts: 1,304
Ive read most of this thread but two contributions, first from BerksFlyer (I think Ive got that right), and second Bisonrav (again I hope thats correct) stood out as far as my own thinking goes.
First, and to do with discretionary spend, Im in a similar situation to BerksFlyer. I could fairly straightforwardly get a Silver Card under the new regime if I was so inclined. I could make Gold too if I felt the benefits from the investment were worth it, but at 20,000 I simply dont. My husband believes it may be and, if so, when we travel together, my own diminution in status is somewhat mitigated.
The second point was to do with how BA respond to their customers reaction. This is where I am with Bisonrav: I shall wait and see. I will have Gold until 2026 and (soft landings assuming) Silver until 2027. If BA pull a reverse ferret to quote my favourite magazine I shall see where that leaves me. If not my husband, who spends a lot of time in Finland specifically and Scandinavia more generally, will switch to the Finnair programme, and I shall cross over to the dark side: Virgin, KLM and Air France (whom I like) here I come.
I came to flyertalk quite by chance, when I was in my early 20s. The BAEC (as it was) forum got me a silver card, showed me the value of 62A et al, got me a Gold Card and here we are almost sixteen years later.
Like so many others there are aspects of the British Airways experience that, thanks to this forum, I shall miss, but theres a whole world out there. Let us make the most of it. BAs crumbling organisation has as part of its sticking plaster the frequent flyer programme. Lets see how well it holds together when that gets ripped off.
Onward and upward. (And see you all back here in three years when theyve decided it was an unmitigated disaster 🤣
.
First, and to do with discretionary spend, Im in a similar situation to BerksFlyer. I could fairly straightforwardly get a Silver Card under the new regime if I was so inclined. I could make Gold too if I felt the benefits from the investment were worth it, but at 20,000 I simply dont. My husband believes it may be and, if so, when we travel together, my own diminution in status is somewhat mitigated.
The second point was to do with how BA respond to their customers reaction. This is where I am with Bisonrav: I shall wait and see. I will have Gold until 2026 and (soft landings assuming) Silver until 2027. If BA pull a reverse ferret to quote my favourite magazine I shall see where that leaves me. If not my husband, who spends a lot of time in Finland specifically and Scandinavia more generally, will switch to the Finnair programme, and I shall cross over to the dark side: Virgin, KLM and Air France (whom I like) here I come.
I came to flyertalk quite by chance, when I was in my early 20s. The BAEC (as it was) forum got me a silver card, showed me the value of 62A et al, got me a Gold Card and here we are almost sixteen years later.
Like so many others there are aspects of the British Airways experience that, thanks to this forum, I shall miss, but theres a whole world out there. Let us make the most of it. BAs crumbling organisation has as part of its sticking plaster the frequent flyer programme. Lets see how well it holds together when that gets ripped off.
Onward and upward. (And see you all back here in three years when theyve decided it was an unmitigated disaster 🤣
.
#1986



Join Date: Dec 2022
Posts: 1,972
The question we all have is will KARFA come good on her bet 

put it this way, this isnt someone Id want working for me or on my team.
There will no doubt be nda on this and quite heavily as well.
perhaps the whole of BA including those working on this project are full of mistrust.
#1987



Join Date: Jul 2017
Programs: Mucci Chevalier des Internautes Amables; BAEC
Posts: 1,250
I wonder to what degree the business case testing allowed for loyalty to disappear? After all, that was what BAEC was fundamentally about. But if my loyalty costs me or my business more, I would expect to see material improvements in the rewards and perks of loyalty. But I doubt this will come with a materially better soft product, so its just a good old fashioned BA enhancement. Time and the P&L will tell how successful it is.
#1988



Join Date: Jul 2017
Programs: Mucci Chevalier des Internautes Amables; BAEC
Posts: 1,250
well yes by the end of that week the fairy did look stupid so effectively lost the bet.
put it this way, this isnt someone Id want working for me or on my team.
There will no doubt be nda on this and quite heavily as well.
perhaps the whole of BA including those working on this project are full of mistrust.
put it this way, this isnt someone Id want working for me or on my team.
There will no doubt be nda on this and quite heavily as well.
perhaps the whole of BA including those working on this project are full of mistrust.
Being serious for a moment, whilst I agree that confidentiality in business is fundamental (albeit contractually rather than through NDAs), the leak does point to some comments UT on how badly this has gone down internally. Whoever this was clearly dislikes this as much as we do.
#1989



Join Date: Jul 2009
Programs: BAC Silver, IHG Diamond, Finnair Silver, LH Senator
Posts: 9,373
The above mentioned 20k investment.
To be honest, you need to be flying a lot to make any real use of it. Even then, apart from the first wing at LHR, and maybe a handful of lounges on the network, unless you're flying solely Y or PE, you're going to get nothing much from it.
Sure there's many here who get a gold card and then fly mostly in CW or have a couple of trips or flights on top of things.
You could argue then that you could be paying the equivalent of 1000s for a QF LAX visit etc. on those limit flights.
Silver, at least at present, doesn't get you that many fewer benefits.
Are the cards still going to give bonus Avios? Or just the token 1500, 2500 or whatever has been mentioned somewhere.
To be honest, you need to be flying a lot to make any real use of it. Even then, apart from the first wing at LHR, and maybe a handful of lounges on the network, unless you're flying solely Y or PE, you're going to get nothing much from it.
Sure there's many here who get a gold card and then fly mostly in CW or have a couple of trips or flights on top of things.
You could argue then that you could be paying the equivalent of 1000s for a QF LAX visit etc. on those limit flights.
Silver, at least at present, doesn't get you that many fewer benefits.
Are the cards still going to give bonus Avios? Or just the token 1500, 2500 or whatever has been mentioned somewhere.
Last edited by xenole; Jan 1, 2025 at 1:20 pm
#1990
FlyerTalk Evangelist


Join Date: Feb 2000
Location: London, UK and Southern France
Posts: 18,852
...except that a huge number will be dormant accounts and even those which are not dormant will be blue members, for whom this has zero relevance. I think that this is not something which is of major interest to the general public and I do not find it that surprising that the BBC does not cover it. I don't ever recall the BBC being interested in issues related to frequent flyer or frequent stayer programmes. I think the same would be true in most other European countries (US news outlets, OTOH, are more likely to engage with those kind of stories).
#1991



Join Date: Feb 2009
Location: Chelsea
Programs: BA Gold
Posts: 1,304
The above mentioned 20k investment.
To be honest, you need to be flying a lot to make any real use of it. Even then, apart from the first wing at LHR, and maybe a handful of lounges on the network, unless you're flying solely Y or PE, you're going to get nothing much from it.
Sure there's many here who get a gold card and then fly mostly in CW or have a couple of trips or flights on top of things.
You could argue then that you could be paying the equivalent of 1000s for a QF LAX visit etc. on those limit flights.
Silver, at least at present, doesn't get you that many fewer benefits.
Are the cards still going to give bonus Avios? Or just the token 1500, 2500 or whatever has been mentioned somewhere.
To be honest, you need to be flying a lot to make any real use of it. Even then, apart from the first wing at LHR, and maybe a handful of lounges on the network, unless you're flying solely Y or PE, you're going to get nothing much from it.
Sure there's many here who get a gold card and then fly mostly in CW or have a couple of trips or flights on top of things.
You could argue then that you could be paying the equivalent of 1000s for a QF LAX visit etc. on those limit flights.
Silver, at least at present, doesn't get you that many fewer benefits.
Are the cards still going to give bonus Avios? Or just the token 1500, 2500 or whatever has been mentioned somewhere.
#1992


Join Date: Dec 2004
Programs: BA Exec Club
Posts: 771
As a vignette of where things are heading, my wife and I (Gold / Silver respectively) have today been doing some long range holiday planning for 25 and 26. Our trip to Lisbon that would have been a BAH in October (previously 80TP / 160TP double) is now going to net just 1000TP - so we're instead going to take TAP for the first time and try them out. Our long haul F/J to west coast canada was going to have been BA (likely via a US gateway city then a One World transfer) - now we're looking more widely and finding better routings for us on Air France and US carriers. Our far east F/J trip will be likely Singapore or QR over BA.
My point is that this time last week, this would have been an unthinkable conversation, such was our brand loyalty to BA. Today BA is now seen as an also ran along side a lot of other players for 3 trips that collectively we'd be looking at 20k of spend between 2 of us over 18 months that is now lost to BA. We won't be the only people in this position, and we're voting with our feet.
My point is that this time last week, this would have been an unthinkable conversation, such was our brand loyalty to BA. Today BA is now seen as an also ran along side a lot of other players for 3 trips that collectively we'd be looking at 20k of spend between 2 of us over 18 months that is now lost to BA. We won't be the only people in this position, and we're voting with our feet.
#1993
formerly wchinchen



Join Date: Sep 2013
Location: Honolulu
Programs: AA CK, EK Gold, Hyatt Globalist
Posts: 3,453
What BA will start doing is first increasing the amount of TP you can earn with Amex - remember that they are brand new at that and dont have much data other than their limited trial a few months ago. Next theyll have TP bonuses for holiday bookings to try and entice people to book their leisure spend with them. Itll still weed out the numbers a fair bit but will give people a chance to spend their money to gain a few more TP.
Again, that's not a criticism or anything, it is just the basic nature of the decision that they have taken and many people within the organisation will be perfectly aware of that risk and equally aware that there is not much they can do about it. So in many ways, it may well be that the BA example will be of use to LH and AF, they will see how it affects BA's competitiveness in the medium term, but for BA itself, there is really no question about the fact that with all the data available, that remains, by nature, a largely blind gamble.
I wonder to what degree the business case testing allowed for loyalty to disappear? After all, that was what BAEC was fundamentally about. But if my loyalty costs me or my business more, I would expect to see material improvements in the rewards and perks of loyalty. But I doubt this will come with a materially better soft product, so its just a good old fashioned BA enhancement. Time and the P&L will tell how successful it is.
Chose 3:
1. Price (to include loyalty program perks: lounge/baggage/etc).
2. Schedule.
3. Best premium product.
#1994



Join Date: May 2014
Location: BRU
Programs: LH SEN, TK E (bye bye BA)
Posts: 5,222
Apologies if I articulated myself poorly, I didn't intend to suggest leisure travelers were, "gaming". I was addressing TP runs for the purpose of status, rather than a leisure goal. Plenty of examples on these boards.
Where's the line? I think BA have just drawn it. In simple terms, your status will now depend on what you spend with them. Folk are upset because they could previously get as much status as a high revenue customer for much less money by shrewd flight choices and taking low cost flights for the specific purpose of obtaining that status, and that has been taken away. Now BA are saying your status is dependent upon the revenue we get from you. As I said before, I'm surprised it took this long and I'm surprised that it hasn't always been this way.
Am I happy about it? No. But I can at least look back on what was a good ride and appreciate what I got out of it.
Where's the line? I think BA have just drawn it. In simple terms, your status will now depend on what you spend with them. Folk are upset because they could previously get as much status as a high revenue customer for much less money by shrewd flight choices and taking low cost flights for the specific purpose of obtaining that status, and that has been taken away. Now BA are saying your status is dependent upon the revenue we get from you. As I said before, I'm surprised it took this long and I'm surprised that it hasn't always been this way.
Am I happy about it? No. But I can at least look back on what was a good ride and appreciate what I got out of it.
In any case, whatever the reason for the change could have been, announcing it only 3 months before enabling it is gigantic BS together with a slap in the face and a kick in the butt.
I'm not that upset for the change to revenue driven status - even if the amounts requested are ludicrous - but I'm royally p...ed off for how they managed to introduce it.
#1995




Join Date: Jun 2016
Location: London
Programs: BAC Gold
Posts: 3,668
Kudos to anybody that has read every post in this thread; much like my interaction with FlyerTalk itself, I've dipped in and out. The thing is, I'm not a typical FTer: I've never done a back to back or an ex-EU trip. Whilst I have tied myself to BA, my status (Gold) has been achieved organically; ironically, through increased business travel post-COVID! In tying loyalty to revenue, I believe that what BA have done here is absolutely correct, it's just that the thresholds have been set way too high! I do think that we need to consider our impact on the environment, which is why some threads on here sit uneasily with me. Having said that, I'm happy to be called out as a complete hypocrite on this! Last year, my daughter's class at school were calculating their carbon footprint, and the teacher said to her, "you only have to input the holidays that you've taken this year!" In response, my daughter replied, "I have!" and luckily she didn't add that they were all in F or J!!
In terms of how these changes affect me and us: based on current bookings, I will retain Gold in the coming year but, beyond that, I will likely fall short and will not be 'chasing' it. Certainly, for our next trip to Banff we will be on AC to YYC rather than any indirect routing with BA.
As the late, great Douglas Adams wrote, 'so long, and thanks for all the fish!'
In terms of how these changes affect me and us: based on current bookings, I will retain Gold in the coming year but, beyond that, I will likely fall short and will not be 'chasing' it. Certainly, for our next trip to Banff we will be on AC to YYC rather than any indirect routing with BA.
As the late, great Douglas Adams wrote, 'so long, and thanks for all the fish!'


