Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > British Airways | The British Airways Club
Reload this Page >

BA ANNOUNCEMENT - BA to move to a spend based Tier Point system From 1st April 2025

Community
Wiki Posts
Search

BA ANNOUNCEMENT - BA to move to a spend based Tier Point system From 1st April 2025

Thread Tools
 
Search this Thread
 
Old Jan 1, 2025 | 1:00 pm
  #1981  
FlyerTalk Evangelist and Ambassador: The British Airways Club
5M
100 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Diam, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 33,203
Originally Posted by xenole

I'm sure that the passengers numbers won't drop that much - just those with a shiny gold card, at least UK based ones.
Indeed, passenger numbers won't drop at all - why should they? Any airline well or poorly managed can fill planes on almost any route (which is precisely what FR and the likes manage on the most improbable ones). The question is whether yields are affected or not. And if you are sure that that won't happen (or for that matter that it will), you know something I (and more importantly BA) don't.
the810, wrp96, surryson and 3 others like this.
orbitmic is offline  
Old Jan 1, 2025 | 1:02 pm
  #1982  
Community Builder
All eyes on you!
15 Years on Site
 
Join Date: Jul 2009
Programs: BAC Silver, IHG Diamond, Finnair Silver, LH Senator
Posts: 9,373
BA are obviously making so much profit they won't even take my money at present.......either that or I'm one of the undesirable customers they don't want

Did get the 15 Ryanair style exit row seat charge but that disappeared at check-in.

The new website looks like they're becoming Ryanair with all the seat charges, "continue to extras" for "adds a bag at 35" etc.
Better get used to having to pay these if I fly BA after my card expires next year....

Was going to book a BA flight to GOT from MAN.
Only 207 if I fly out at 6:05am and want to arrive sometime late in the evening.
FR was a direct flight arriving at 8:45am, just over 17 with a small bag (paid 8.50 for a standard seat and could have added priority for 25, including the seat, and added a 20kg check in bag for 21.99). Pretty much 63-70 if i added everything.

Yes there's no lounge, and I miss the joys of LHR, 10-20TP and a handful of Avios, but a third of the price all in and I get there a good 10 or so hours earlier... definitely don't miss BA with deals like this that make me exactly the cheapskate they don't want!



testycal and Maestro Ramen like this.
xenole is online now  
Old Jan 1, 2025 | 1:03 pm
  #1983  
30 Countries Visited
All eyes on you!
5 Years on Site
 
Join Date: Jul 2017
Programs: Mucci Chevalier des Internautes Amables; BAEC
Posts: 1,250
Originally Posted by alexwuk
Can I take a moment to thank BadNewsFairy for their remarkably prescient first ever Flyertalk post on exactly this topic 3 months ago?

https://www.flyertalk.com/forum/brit...ated-time.html

If you'd care to share next week's lottery numbers, that'd be great - ta!
The question we all have is will KARFA come good on her bet
TheJayHatch is offline  
Old Jan 1, 2025 | 1:04 pm
  #1984  
40 Countries Visited
2M
80 Nights
20 Years on Site
 
Join Date: Aug 2002
Location: YYZ
Programs: LH SEN/BA Silver (headed to Blue)/Marriott Gold/HH Diamond/IC Plat Amba
Posts: 6,552
Originally Posted by xenole
way more than 100 GGLs.
Probably more than that on this board
private_md and mikeyfly like this.
Crampedin13A is offline  
Old Jan 1, 2025 | 1:04 pm
  #1985  
10 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Feb 2009
Location: Chelsea
Programs: BA Gold
Posts: 1,304
Ive read most of this thread but two contributions, first from BerksFlyer (I think Ive got that right), and second Bisonrav (again I hope thats correct) stood out as far as my own thinking goes.



First, and to do with discretionary spend, Im in a similar situation to BerksFlyer. I could fairly straightforwardly get a Silver Card under the new regime if I was so inclined. I could make Gold too if I felt the benefits from the investment were worth it, but at 20,000 I simply dont. My husband believes it may be and, if so, when we travel together, my own diminution in status is somewhat mitigated.



The second point was to do with how BA respond to their customers reaction. This is where I am with Bisonrav: I shall wait and see. I will have Gold until 2026 and (soft landings assuming) Silver until 2027. If BA pull a reverse ferret to quote my favourite magazine I shall see where that leaves me. If not my husband, who spends a lot of time in Finland specifically and Scandinavia more generally, will switch to the Finnair programme, and I shall cross over to the dark side: Virgin, KLM and Air France (whom I like) here I come.



I came to flyertalk quite by chance, when I was in my early 20s. The BAEC (as it was) forum got me a silver card, showed me the value of 62A et al, got me a Gold Card and here we are almost sixteen years later.



Like so many others there are aspects of the British Airways experience that, thanks to this forum, I shall miss, but theres a whole world out there. Let us make the most of it. BAs crumbling organisation has as part of its sticking plaster the frequent flyer programme. Lets see how well it holds together when that gets ripped off.



Onward and upward. (And see you all back here in three years when theyve decided it was an unmitigated disaster &#129315.
BA235 is offline  
Old Jan 1, 2025 | 1:09 pm
  #1986  
40 Countries Visited
Community Builder
All eyes on you!
 
Join Date: Dec 2022
Posts: 1,972
Originally Posted by TheJayHatch
The question we all have is will KARFA come good on her bet
well yes by the end of that week the fairy did look stupid so effectively lost the bet.

put it this way, this isnt someone Id want working for me or on my team.

There will no doubt be nda on this and quite heavily as well.

perhaps the whole of BA including those working on this project are full of mistrust.
H2L likes this.
DXB2745 is offline  
Old Jan 1, 2025 | 1:09 pm
  #1987  
30 Countries Visited
All eyes on you!
5 Years on Site
 
Join Date: Jul 2017
Programs: Mucci Chevalier des Internautes Amables; BAEC
Posts: 1,250
I wonder to what degree the business case testing allowed for loyalty to disappear? After all, that was what BAEC was fundamentally about. But if my loyalty costs me or my business more, I would expect to see material improvements in the rewards and perks of loyalty. But I doubt this will come with a materially better soft product, so its just a good old fashioned BA enhancement. Time and the P&L will tell how successful it is.
TheJayHatch is offline  
Old Jan 1, 2025 | 1:13 pm
  #1988  
30 Countries Visited
All eyes on you!
5 Years on Site
 
Join Date: Jul 2017
Programs: Mucci Chevalier des Internautes Amables; BAEC
Posts: 1,250
Originally Posted by DXB2745
well yes by the end of that week the fairy did look stupid so effectively lost the bet.

put it this way, this isnt someone Id want working for me or on my team.

There will no doubt be nda on this and quite heavily as well.

perhaps the whole of BA including those working on this project are full of mistrust.
Not sure the bet was time limited?

Being serious for a moment, whilst I agree that confidentiality in business is fundamental (albeit contractually rather than through NDAs), the leak does point to some comments UT on how badly this has gone down internally. Whoever this was clearly dislikes this as much as we do.
Silver Fox, crazy8534 and DXB2745 like this.
TheJayHatch is offline  
Old Jan 1, 2025 | 1:15 pm
  #1989  
Community Builder
All eyes on you!
15 Years on Site
 
Join Date: Jul 2009
Programs: BAC Silver, IHG Diamond, Finnair Silver, LH Senator
Posts: 9,373
The above mentioned 20k investment.

To be honest, you need to be flying a lot to make any real use of it. Even then, apart from the first wing at LHR, and maybe a handful of lounges on the network, unless you're flying solely Y or PE, you're going to get nothing much from it.
Sure there's many here who get a gold card and then fly mostly in CW or have a couple of trips or flights on top of things.
You could argue then that you could be paying the equivalent of 1000s for a QF LAX visit etc. on those limit flights.

Silver, at least at present, doesn't get you that many fewer benefits.

Are the cards still going to give bonus Avios? Or just the token 1500, 2500 or whatever has been mentioned somewhere.
FlyerLX likes this.

Last edited by xenole; Jan 1, 2025 at 1:20 pm
xenole is online now  
Old Jan 1, 2025 | 1:19 pm
  #1990  
FlyerTalk Evangelist
All eyes on you!
25 Years on Site
 
Join Date: Feb 2000
Location: London, UK and Southern France
Posts: 18,852
Originally Posted by Storizontal Habilizer
Given that BAEC BAC is a loyalty program used by over 13 million people worldwide (the majority of which probably reside in the UK), I would assume that the UK's largest news outlet would write something about this
...except that a huge number will be dormant accounts and even those which are not dormant will be blue members, for whom this has zero relevance. I think that this is not something which is of major interest to the general public and I do not find it that surprising that the BBC does not cover it. I don't ever recall the BBC being interested in issues related to frequent flyer or frequent stayer programmes. I think the same would be true in most other European countries (US news outlets, OTOH, are more likely to engage with those kind of stories).
chacor likes this.
NickB is offline  
Old Jan 1, 2025 | 1:24 pm
  #1991  
10 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Feb 2009
Location: Chelsea
Programs: BA Gold
Posts: 1,304
Originally Posted by xenole
The above mentioned 20k investment.

To be honest, you need to be flying a lot to make any real use of it. Even then, apart from the first wing at LHR, and maybe a handful of lounges on the network, unless you're flying solely Y or PE, you're going to get nothing much from it.
Sure there's many here who get a gold card and then fly mostly in CW or have a couple of trips or flights on top of things.
You could argue then that you could be paying the equivalent of 1000s for a QF LAX visit etc. on those limit flights.

Silver, at least at present, doesn't get you that many fewer benefits.

Are the cards still going to give bonus Avios? Or just the token 1500, 2500 or whatever has been mentioned somewhere.
Yes, thats rather what I was thinking. Perhaps my husband is planning on spending 20,000 (++, I know) taking me on luxury BA Holidays to make the spend.
BA235 is offline  
Old Jan 1, 2025 | 1:26 pm
  #1992  
All eyes on you!
20 Years on Site
 
Join Date: Dec 2004
Programs: BA Exec Club
Posts: 771
As a vignette of where things are heading, my wife and I (Gold / Silver respectively) have today been doing some long range holiday planning for 25 and 26. Our trip to Lisbon that would have been a BAH in October (previously 80TP / 160TP double) is now going to net just 1000TP - so we're instead going to take TAP for the first time and try them out. Our long haul F/J to west coast canada was going to have been BA (likely via a US gateway city then a One World transfer) - now we're looking more widely and finding better routings for us on Air France and US carriers. Our far east F/J trip will be likely Singapore or QR over BA.

My point is that this time last week, this would have been an unthinkable conversation, such was our brand loyalty to BA. Today BA is now seen as an also ran along side a lot of other players for 3 trips that collectively we'd be looking at 20k of spend between 2 of us over 18 months that is now lost to BA. We won't be the only people in this position, and we're voting with our feet.
jimlad48 is offline  
Old Jan 1, 2025 | 1:26 pm
  #1993  
formerly wchinchen
10 Countries Visited
All eyes on you!
10 Years on Site
 
Join Date: Sep 2013
Location: Honolulu
Programs: AA CK, EK Gold, Hyatt Globalist
Posts: 3,453
Originally Posted by Sparth3103
What BA will start doing is first increasing the amount of TP you can earn with Amex - remember that they are brand new at that and dont have much data other than their limited trial a few months ago. Next theyll have TP bonuses for holiday bookings to try and entice people to book their leisure spend with them. Itll still weed out the numbers a fair bit but will give people a chance to spend their money to gain a few more TP.
Agree, this will build up revenue for BA by selling more Avios to AMEX, which in turn, generates more swipe fees. My bet is BA/AMEX/Chase will follow a Delta like allow a credit card spend requirement to reach status; will help business accounts and their travelers.

Originally Posted by orbitmic
Again, that's not a criticism or anything, it is just the basic nature of the decision that they have taken and many people within the organisation will be perfectly aware of that risk and equally aware that there is not much they can do about it. So in many ways, it may well be that the BA example will be of use to LH and AF, they will see how it affects BA's competitiveness in the medium term, but for BA itself, there is really no question about the fact that with all the data available, that remains, by nature, a largely blind gamble.
Loyalty program has always been a rebate program to generate future business. People use it for perceived value with such rebate program; people move on when that business no longer serves them well. Except, the rebate programs have been gamified.

Originally Posted by TheJayHatch
I wonder to what degree the business case testing allowed for loyalty to disappear? After all, that was what BAEC was fundamentally about. But if my loyalty costs me or my business more, I would expect to see material improvements in the rewards and perks of loyalty. But I doubt this will come with a materially better soft product, so its just a good old fashioned BA enhancement. Time and the P&L will tell how successful it is.
Just look at the US carriers model, loyalty persists even with the grumbling when revenue based system first rolled out....BA will be no different in 6 months time, and this board will be back in full swing on all things BA. Sure, some people will deflect, but anyone who is schedule sensitive, and when BA offers the best schedule, they'll stay with BA. Most fliers are in the best schedule category anyways. Only on FT do people backtrack or take a longer route for a loyalty program, but once the value proposition changes for that individual, then the irrational behavior will cease. No different than when I switched from AA to BA, and now, back to AA.

Chose 3:
1. Price (to include loyalty program perks: lounge/baggage/etc).
2. Schedule.
3. Best premium product.
oceanscape likes this.
HaleiwaFlyer is online now  
Old Jan 1, 2025 | 1:30 pm
  #1994  
40 Countries Visited
All eyes on you!
10 Years on Site
 
Join Date: May 2014
Location: BRU
Programs: LH SEN, TK E (bye bye BA)
Posts: 5,222
Originally Posted by larryflyer
Okay, I stand corrected re old/new TPs - and agree this makes it a pretty unappealing offer in terms of qualifying TP targets.
I would call it plainly ridiculous.

Originally Posted by Midships
Apologies if I articulated myself poorly, I didn't intend to suggest leisure travelers were, "gaming". I was addressing TP runs for the purpose of status, rather than a leisure goal. Plenty of examples on these boards.

Where's the line? I think BA have just drawn it. In simple terms, your status will now depend on what you spend with them. Folk are upset because they could previously get as much status as a high revenue customer for much less money by shrewd flight choices and taking low cost flights for the specific purpose of obtaining that status, and that has been taken away. Now BA are saying your status is dependent upon the revenue we get from you. As I said before, I'm surprised it took this long and I'm surprised that it hasn't always been this way.

Am I happy about it? No. But I can at least look back on what was a good ride and appreciate what I got out of it.
What about TP runs done for leisure? Is there really a difference if one stays at a destination 7 days instead of 2? And if one prefers indirect routes because likes flying?

In any case, whatever the reason for the change could have been, announcing it only 3 months before enabling it is gigantic BS together with a slap in the face and a kick in the butt.

I'm not that upset for the change to revenue driven status - even if the amounts requested are ludicrous - but I'm royally p...ed off for how they managed to introduce it.
Crampedin13A, AdBoy, Xonus and 6 others like this.
Lefly is offline  
Old Jan 1, 2025 | 1:36 pm
  #1995  
500k
30 Countries Visited
All eyes on you!
5 Years on Site
 
Join Date: Jun 2016
Location: London
Programs: BAC Gold
Posts: 3,668
Kudos to anybody that has read every post in this thread; much like my interaction with FlyerTalk itself, I've dipped in and out. The thing is, I'm not a typical FTer: I've never done a back to back or an ex-EU trip. Whilst I have tied myself to BA, my status (Gold) has been achieved organically; ironically, through increased business travel post-COVID! In tying loyalty to revenue, I believe that what BA have done here is absolutely correct, it's just that the thresholds have been set way too high! I do think that we need to consider our impact on the environment, which is why some threads on here sit uneasily with me. Having said that, I'm happy to be called out as a complete hypocrite on this! Last year, my daughter's class at school were calculating their carbon footprint, and the teacher said to her, "you only have to input the holidays that you've taken this year!" In response, my daughter replied, "I have!" and luckily she didn't add that they were all in F or J!!
In terms of how these changes affect me and us: based on current bookings, I will retain Gold in the coming year but, beyond that, I will likely fall short and will not be 'chasing' it. Certainly, for our next trip to Banff we will be on AC to YYC rather than any indirect routing with BA.
As the late, great Douglas Adams wrote, 'so long, and thanks for all the fish!'
TedToToe is online now  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.