Consolidated: Is united.com or parts of it down? And other UA website issues[ARCHIVE]

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Dec 20, 2023 | 2:34 am

#2836

lotemblizej

Join Date: Apr 2012

Location: IAD

Programs: UA 1K & 2MM, MR Titanium

Posts: 570

Quote:

Originally Posted by travelinmanS

Both app and website not working for me now.

Same for me. My itineraries have also disappeared.

Dec 20, 2023 | 2:43 am

#2837

dkc192

Join Date: May 2007

Programs: UA 1K, Hyatt Globalist

Posts: 8,050

Quote:

Originally Posted by lotemblizej

Same for me. My itineraries have also disappeared.

Same for me. There's also a banner on UA.com that says: "We’re working to fix a temporary technical issue affecting both united.com and the United app. Check back soon."

Dec 20, 2023 | 2:46 am

#2838

narvik

Join Date: May 2010

Location: AVP & PEK

Programs: UA 1K 2MM

Posts: 7,809

Yep:

Dec 20, 2023 | 2:53 am

#2839

dkc192

Join Date: May 2007

Programs: UA 1K, Hyatt Globalist

Posts: 8,050

I was just able to log in to the website and view/manage my itineraries.

Dec 24, 2023 | 2:50 am

#2840

derJan

Join Date: Jul 2017

Posts: 66

does anyone face login problems on united.com. In the app I am logged in and it's no problem. But when I try to use the web login it says nothing. just spins around a bit and then nothing, no message, just nothing.

solved it. I was in another country with an VPN. After my next flight in the next country it worked again (without VPN) without any problems.

Last edited by WineCountryUA; Dec 24, 2023 at 11:01 am Reason: merged consecutive posts / update by same member

Dec 26, 2023 | 1:54 pm

#2841

cyclogenesis

Join Date: Jan 2010

Location: Aussie in ORD

Programs: Marriott --something--, Ua plat, GE.. Sucker for punishment

Posts: 4,345

I am seeing permission denied on united.com
anyone else having issues?

Dec 26, 2023 | 1:55 pm

#2842

cyclogenesis

Join Date: Jan 2010

Location: Aussie in ORD

Programs: Marriott --something--, Ua plat, GE.. Sucker for punishment

Posts: 4,345

And its back!

Dec 30, 2023 | 8:52 am

#2843

NotWhoYouThinkIAm

Join Date: Mar 2019

Location: AUS

Programs: UA, DL, AA, AS, WN

Posts: 1

Looks like I'm running into the lost cookie issue again on my Mac using Chrome and Safari. Anyone else being forced to answer their security questions every time they log in?

Dec 30, 2023 | 9:11 am

#2844

RobOnLI

FlyerTalk Evangelist

Join Date: Oct 2003

Location: Floating around

Programs: UA Plat (1MM), DL Gold (1MM), Marriott LTT

Posts: 11,203

Getting super tired of the bug where the homepage has remembered my last search (e.g. NY to Europe with specific dates) and I want to look up fares for the same route/dates so I click "Find Flights" only to have the search results page pop up for a second and then immediately go back to the homepage with the dates completely wiped out. United introduced this about 2 months ago and can't be bothered fixing it.

But then again the website just has issues with dates in general:

1. You can't search the map in the middle of the homepage for specific dates, find a city and click it which fills in your cities/dates. When you click "Find Flights" the dates blank out and red text tells you to enter valid dates;
2. When clicking "Advanced Search" from the search results page and moving to a multi-city itinerary the website remembers the dates you were previously searching but then displays the red text and tells you to enter valid dates.

United.com is getting worse, not better.

-RM