Aug 18, 2023, 4:44 am
Last edit by: intuition
The real Q&A
Please note that this wiki may have outdated and incorrect info. It was created in a time when official and reliable information was scarce. Now there are a lot more info at https://www.finnair.com/fi-en/finnai...r-plus-changes which is where you should be looking.
What is spend actually?
Fare-component
Travel-extras*
*) Finnair.com says all add-ons are considered spend and linked listing includes hotels, cab and rentalcars. This is likely not true, but clarification is needed.
What is not spend?
"Taxes, fees and other airport- and servicefees"
On 2023-09-20 Finnair webpages changed to specify that everything under "Taxes, fees and charges" is considered not spend, expect something called "Extra fee". What this is and when it will be charged is unknown.
Award flights, regardless of how much you spend on add-ons, will give you zero spend and thus zero Avios and zero tierpoints.
Any spend onboard (eg food and drink items) are not considered spend with Finnair and earns zero.
Currency
Will spend be converted to EUR (or will there be earning tables in each currency)?
If you buy your flight tickets and travel extras in other currency than euro (for example, in USD, GBP or SEK), the total amount of your purchase (excluding taxes, other fees except for possible Extra fee, and other airport and service charges) will be first converted to euros and then multiplied with your tiers multiplier.
How will currency conversion be done (official exchange rates, IATA, Finnair internal?)
Needs clarification
When will currency conversion take place (time of purchase, time of point crediting, time of bookkeping)?
Needs clarification
Tiers
Tiers will have earning multipliers for AY spend - what are they?
Avios = spend x tier multiplier but the multiplying factor needs clarification
Basic 6x
Silver 7x
Gold 8x
Platinum 9x
Lumo 10x
Tiers will have multipliers for partner earnings tables - what are they?
They are said to be between 1,10 and 1,25 depending on tier. The exact multipliers are not disclosed, but likely they will continue as of today (silver 1,1, gold 1,15 and Platinum & lumo 1,25)
The wording on ay.com has changed. There is no longer a mention of tier multipliers for partners. Earning tables are still unknown, but wording on site now is
Tiers will have new thresholds - what will they be?
Same TP requirement for reaching a tier and for renewing a tier.
Finnair Plus Silver 15 000
Finnair Plus Gold 45 000
Finnair Plus Platinum 80 000
Finnair Plus Platinum Lumo 300 000 (of which 250 000 collected from Finnair)
Lifetime tiers - what are their thresholds, how will previous lifetime tier points be accounted for?
Previuis lifetime total will be converted as 3:2.
New tiers are
Gold 2 000 000
Platinum 3 300 000
Tier points
TP is said to be 1:1 with Avios. Will this be true for avios/tp earned on all partner airlines?
Needs clarification
The change-over
When is the change-over done?
Needs clarification
Finnair has communicated different vague things, "early 2024" and "first half of 2024". They have said dates will be anounced "later in 2023".
Finnair have now said end of January as a change over date (also indicating change-over will take several days of processing). The final announcement is said to be 1 month in advance. At this point, we are looking at committing announcement during Christmas break.
Now the fixed date for the changeover is 9 March 2024
What will happen at change-over?
All existing AP and TP at that point will be reduced as 3:2 (-33%).
Tickets booked before change-over will earn according to old rules but with reduction 3:2 (-33%) - a table has been published with values seemingly rounded to nearest 10 avios.
Segment counter will be set to zero and disappear. Regardless of exact change-over date, this text from finnair.com indicates last evaluation will be held 31 January 2024:
What will awards cost?
Needs clarification
Award charts are vaguely said to be reduced by 3:2 on average, but unclear if this Finnair charts or partner charts or a combination. Some charts are not easily reduced 3:2
Please note that this wiki may have outdated and incorrect info. It was created in a time when official and reliable information was scarce. Now there are a lot more info at https://www.finnair.com/fi-en/finnai...r-plus-changes which is where you should be looking.
What is spend actually?
Fare-component
Travel-extras*
*) Finnair.com says all add-ons are considered spend and linked listing includes hotels, cab and rentalcars. This is likely not true, but clarification is needed.
What is not spend?
"Taxes, fees and other airport- and servicefees"
On 2023-09-20 Finnair webpages changed to specify that everything under "Taxes, fees and charges" is considered not spend, expect something called "Extra fee". What this is and when it will be charged is unknown.
Award flights, regardless of how much you spend on add-ons, will give you zero spend and thus zero Avios and zero tierpoints.
Any spend onboard (eg food and drink items) are not considered spend with Finnair and earns zero.
Currency
Will spend be converted to EUR (or will there be earning tables in each currency)?
If you buy your flight tickets and travel extras in other currency than euro (for example, in USD, GBP or SEK), the total amount of your purchase (excluding taxes, other fees except for possible Extra fee, and other airport and service charges) will be first converted to euros and then multiplied with your tiers multiplier.
How will currency conversion be done (official exchange rates, IATA, Finnair internal?)
Needs clarification
When will currency conversion take place (time of purchase, time of point crediting, time of bookkeping)?
Needs clarification
Tiers
Tiers will have earning multipliers for AY spend - what are they?
Avios = spend x tier multiplier but the multiplying factor needs clarification
Basic 6x
Silver 7x
Gold 8x
Platinum 9x
Lumo 10x
Tiers will have multipliers for partner earnings tables - what are they?
The wording on ay.com has changed. There is no longer a mention of tier multipliers for partners. Earning tables are still unknown, but wording on site now is
Tier point qualification and collecting loyalty currency on flights that are marketed or operated* by a partner airline, including Finnair codeshare flights, will continue to be based on the travel class, booking class and distance flown, but the distance flown will be changed from kilometres to miles.
Tiers will have new thresholds - what will they be?
Same TP requirement for reaching a tier and for renewing a tier.
Finnair Plus Silver 15 000
Finnair Plus Gold 45 000
Finnair Plus Platinum 80 000
Finnair Plus Platinum Lumo 300 000 (of which 250 000 collected from Finnair)
Lifetime tiers - what are their thresholds, how will previous lifetime tier points be accounted for?
Previuis lifetime total will be converted as 3:2.
New tiers are
Gold 2 000 000
Platinum 3 300 000
Tier points
TP is said to be 1:1 with Avios. Will this be true for avios/tp earned on all partner airlines?
Needs clarification
The change-over
When is the change-over done?
Needs clarification
Now the fixed date for the changeover is 9 March 2024
What will happen at change-over?
All existing AP and TP at that point will be reduced as 3:2 (-33%).
Tickets booked before change-over will earn according to old rules but with reduction 3:2 (-33%) - a table has been published with values seemingly rounded to nearest 10 avios.
Segment counter will be set to zero and disappear. Regardless of exact change-over date, this text from finnair.com indicates last evaluation will be held 31 January 2024:
In late January 2024, Finnair Plus program will become spend-based. Starting from 1 February 2024 it is not possible to reach tiers based on the number of flights only. At the same time, we will remove the number of flights from members Finnair Plus profile.Until then, we will count all the scheduled Finnair or other oneworld airlines flights that you have flown. If you have flown enough qualified flights or collected enough tier points by 31 January 2024 to renew your current tier, you will maintain your tier. Or, if you have flown enough qualified flights or collected enough tier points by 31 January 2024 to qualify for a higher tier, you will move up to a higher tier.
Needs clarification
Award charts are vaguely said to be reduced by 3:2 on average, but unclear if this Finnair charts or partner charts or a combination. Some charts are not easily reduced 3:2
Finnair Plus to go spend-based and Avios [Implemented 9 march 2024]
Sep 21, 2023 | 8:31 am
#481
Join Date: Apr 2012
Location: HEL
Programs: AY Plat Lumo, SK Gold, TAP Gold, LH FTL
Posts: 707
I think flying blue is prorating the points earned by distance on a fare component, and the fare component price is known from the fare calculation in NUC and converted afterwards.
What is more interesting is how bundled tickets will accrue, like pure AY flights + hotel or rental car. These ones are usually priced as "inclusive tour IT" in the fare calculation, meaning that booking the cheapest hotel for one night as a package on expedia should normally force credit by booking class (or fare class?)
What is more interesting is how bundled tickets will accrue, like pure AY flights + hotel or rental car. These ones are usually priced as "inclusive tour IT" in the fare calculation, meaning that booking the cheapest hotel for one night as a package on expedia should normally force credit by booking class (or fare class?)
Should I already start a thread: "Understanding the logic (or lack of it) of earning Avios"?
Sep 21, 2023 | 8:37 am
#482
Ambassador: Finnair
Join Date: May 2003
Location: HEL
Programs: AY/OW Emerald (AY LT Gold)
Posts: 4,327
Thats the point, airlines dont need/want people playing the system, spend based program eliminates that 100% and is equal to all.
Sep 21, 2023 | 8:56 am
#484
Join Date: Apr 2005
Programs: AF/KL FB Plat ; A3 Gold ; AY Platinum ; HH Diamond ; IHG Plat Amb
Posts: 2,577
if you check a random TLL HEL SIN on Matrix ITA, you will get something like this:
Fare 1: Carrier AY VNN0S3CZ TLL to SIN (rules)
Passenger type ADT, round trip fare, booking code V
Covers TLL-HEL (Economy), HEL-SIN (Economy)
573.50
Fare 2: Carrier AY QNN0S3CZ SIN to TLL (rules)
Passenger type ADT, round trip fare, booking code Q
Covers SIN-HEL (Economy), HEL-TLL (Economy)
398.50
Finland Passenger Fee International Transfer (WL) 10.40
Finland Air Transport Supervision Charge (XU) 1.80
Estonia Passenger Fee (EE) 10.50
Estonia Passengers With Disabilities Charge (LQ) 0.30
Carrier-imposed surcharge (YQ) 30.00
Finland Security Charge (DQ) 5.41
Singapore Airport Development Levy (L7) 7.41
Singapore Aviation Levy (OP) 5.49
Singapore Passenger Service And Security Fee Pssf (SG) 29.78
Subtotal per passenger 1,073.09
Fare Construction (can be useful to travel agents)
TLL AY X/HEL AY SIN 629.42VNN0S3CZ AY X/HEL AY TLL 437.35QNN0S3CZ NUC 1066.77 END ROE 0.911151 XT 10.50EE 0.30LQ 5.41DQ 10.40WL 1.80XU 7.41L7 5.49OP 29.78SG 30.00YQ
Then using expertflyer, you can see the miles:h
Total route is 5824 miles
TLL HEL = 60/5824*629.42*0.911151 = 5.91 EUR (currency of country of departure)
HEL SIN = 5764/5824*629.42*0.911151 = 567.59 EUR
SIN HEL = 5764/5824*437.35*0.911151 = 394.39 EUR
HEL TLL = 60/5824*437.35*0.911151 = 4.11 EUR
Then you need to convert the currency of country of departure to EUR and you get the prorata per AY segment.
I don't think the YQ distribution charge earns anything.
Fare 1: Carrier AY VNN0S3CZ TLL to SIN (rules)
Passenger type ADT, round trip fare, booking code V
Covers TLL-HEL (Economy), HEL-SIN (Economy)
573.50
Fare 2: Carrier AY QNN0S3CZ SIN to TLL (rules)
Passenger type ADT, round trip fare, booking code Q
Covers SIN-HEL (Economy), HEL-TLL (Economy)
398.50
Finland Passenger Fee International Transfer (WL) 10.40
Finland Air Transport Supervision Charge (XU) 1.80
Estonia Passenger Fee (EE) 10.50
Estonia Passengers With Disabilities Charge (LQ) 0.30
Carrier-imposed surcharge (YQ) 30.00
Finland Security Charge (DQ) 5.41
Singapore Airport Development Levy (L7) 7.41
Singapore Aviation Levy (OP) 5.49
Singapore Passenger Service And Security Fee Pssf (SG) 29.78
Subtotal per passenger 1,073.09
Fare Construction (can be useful to travel agents)
TLL AY X/HEL AY SIN 629.42VNN0S3CZ AY X/HEL AY TLL 437.35QNN0S3CZ NUC 1066.77 END ROE 0.911151 XT 10.50EE 0.30LQ 5.41DQ 10.40WL 1.80XU 7.41L7 5.49OP 29.78SG 30.00YQ
Code:
TLL YY HEL YY SIN /21SEP23
*************************************************************
CTY GI TPM CUM MPM EMS DED LAST NEXT 25M
TLL 2
1. HEL 2 EH 60 60 72 0M 0 0 12 90
2. SIN 3 EH 5764 5824 8529 0M 0 0 2705 10661
TLL HEL = 60/5824*629.42*0.911151 = 5.91 EUR (currency of country of departure)
HEL SIN = 5764/5824*629.42*0.911151 = 567.59 EUR
SIN HEL = 5764/5824*437.35*0.911151 = 394.39 EUR
HEL TLL = 60/5824*437.35*0.911151 = 4.11 EUR
Then you need to convert the currency of country of departure to EUR and you get the prorata per AY segment.
I don't think the YQ distribution charge earns anything.
Sep 21, 2023 | 9:07 am
#485
Ambassador: Finnair
Join Date: May 2003
Location: HEL
Programs: AY/OW Emerald (AY LT Gold)
Posts: 4,327
Dont understand me wrong, Im not saying that Im a huge fan of the world and loyalty going only for raw cash. Ive grown in the same mileage/points world as most of us and spent lot of time searching for LH J deals from all possible corners of the planet.
What Im trying to say is that AY used to have (and for some time will still have) corporate deal segment runners who made high status by flying cheap short segments earning AY next to nothing.
Also, the old system rewarded those Finns who connected via HEL but still paid more or less same as HEL based customers. Always 2 more segments for every trip.
Third example could be giving same points (and in many cases even 20-25% more, again compared to AY home/HEL based pax) for tickets costing anything between 1500-4500 to a long haul destination, simply based on where the customer lived/originated.
All Im saying that the new game is more simple, and also it is equal, more than today, at least, and further it does not encourage flying just for the purpose of flying either as those who want/need to buy status, for whatever reason, can simply pay more and fly less.
New AY program will be rewarding their home base pax, on AY flights, that is (OW cases/tickets still TBC). Tickets ex-HEL are often most expensive and no advantage, from tier/Avios perspective, given to others anymore.
What Im trying to say is that AY used to have (and for some time will still have) corporate deal segment runners who made high status by flying cheap short segments earning AY next to nothing.
Also, the old system rewarded those Finns who connected via HEL but still paid more or less same as HEL based customers. Always 2 more segments for every trip.
Third example could be giving same points (and in many cases even 20-25% more, again compared to AY home/HEL based pax) for tickets costing anything between 1500-4500 to a long haul destination, simply based on where the customer lived/originated.
All Im saying that the new game is more simple, and also it is equal, more than today, at least, and further it does not encourage flying just for the purpose of flying either as those who want/need to buy status, for whatever reason, can simply pay more and fly less.
New AY program will be rewarding their home base pax, on AY flights, that is (OW cases/tickets still TBC). Tickets ex-HEL are often most expensive and no advantage, from tier/Avios perspective, given to others anymore.
Last edited by NoWindowSeat; Sep 21, 2023 at 1:46 pm
Sep 21, 2023 | 9:27 am
#486
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: EB Diamond, AY+ Gold, A3*G, Strawberry Lifetime Platinum, GHA Discovery Titanium, SJ Prio Black
Posts: 15,184
And if then one of the segments is a codeshare, eg the TLL-HEL part of your example, the 5,91€ would be removed from spend based earnings, and then a table would be needed to add those avios to the spend avios.
That would in theory open up potential sweet spots, if one can chose to have a codeshare on a segment where table earnings are better than the spend-distribution. A eraningstable for TLL-HEL should easily beat 5€ spend.
But will this not mean avios cannot be calculated until all segments are chosen and both fare and route (and operators) have been finally selected. Ie with current sales process where Finnair first shows outbound fligh options, they will not be able to show avios earned, because the fare, and possibly not all segments on that fare part, is not set at that point?
BTW, I'd love to be a fly on the CS wall when customers call in and say:
"Hey! I used to earn 5000 points on the connecting flight, and now I earn 40 avios?!"
Last edited by intuition; Sep 21, 2023 at 9:36 am
Sep 21, 2023 | 12:49 pm
#487
Ambassador: Finnair
Join Date: May 2003
Location: HEL
Programs: AY/OW Emerald (AY LT Gold)
Posts: 4,327
This is exactly what will be the big change in the new system, some see it positive, some negative but its a huge factor for many non-HEL based top tiers for sure. Those feeders have really been boosting the earnings and that will more or less disappear next year.. most likely makes AY Plus much less attractive to many Europeans but so did the war already when the Asian strategy was killed.. with current J prices the HEL based/originating flyer will be the winner and to certain extent also less reasons to seek price advantage and more points from BUD/WAW/xxx/zzz..
Sep 21, 2023 | 2:04 pm
#488
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: EB Diamond, AY+ Gold, A3*G, Strawberry Lifetime Platinum, GHA Discovery Titanium, SJ Prio Black
Posts: 15,184
With the lost asian strategy one would think incentive to connecting passengers would increase.
Now, my interest isn't mainly about penalising connectors / rewarding home base. It is about the process Ranskis outlined. If Finnair adopts this method, they would visualize the change painfully well, to a point where they ridicule themselves.
Take a look at a central Europe flyer, who now not only needs to back track 2-2,5 hours to HEL, change planes and do the same 2,5 hours back again before starting making way towards HKG. S/he is now also going to be told upfront, "that back-tracking is going to help your progress toward tier 50 times slower, because we have a spend based system and for technical reasons the fare for that segment part is only 25€".
Just that is going to be a very tough sell, but what happens then?
- OK, says the chastened flyer, can I then at least buy a few of those shorthaul flights for 25€?
- Ohno, that fare doesn't exist. A real ticket to HEL is much more expensive. This is just a technical contruct so we canrub your face in display the low segment earnings. It is a technical artefact of our wonderful spend based system!
That's the moment I want to be a fly on the wall!!!
Also, there are no winners. I don't think this is a zero sum game where good old Finnair takes away earnings from central europeeans and giveth to Finns. Less connecting customers equals lower loads equals fewer departures. Fewer departures will mainly affect domestic travellers wanting to go to Europe now and then. (Central europeeans can chose other airlines)
Fewer customers also means less profit. Less profit means fleet downsize. Smaller airline, means less profit, means...
But!
Of course a smaller airline will be easier to integrate into IAG
The brand name will earn good money and with a fleet of A320, LHR, MAD and DOH can be served for full connections to Europe and the world! (IAG better not penalise connecting passengers though for this dream
Now, my interest isn't mainly about penalising connectors / rewarding home base. It is about the process Ranskis outlined. If Finnair adopts this method, they would visualize the change painfully well, to a point where they ridicule themselves.
Take a look at a central Europe flyer, who now not only needs to back track 2-2,5 hours to HEL, change planes and do the same 2,5 hours back again before starting making way towards HKG. S/he is now also going to be told upfront, "that back-tracking is going to help your progress toward tier 50 times slower, because we have a spend based system and for technical reasons the fare for that segment part is only 25€".
Just that is going to be a very tough sell, but what happens then?
- OK, says the chastened flyer, can I then at least buy a few of those shorthaul flights for 25€?
- Ohno, that fare doesn't exist. A real ticket to HEL is much more expensive. This is just a technical contruct so we can
That's the moment I want to be a fly on the wall!!!
Also, there are no winners. I don't think this is a zero sum game where good old Finnair takes away earnings from central europeeans and giveth to Finns. Less connecting customers equals lower loads equals fewer departures. Fewer departures will mainly affect domestic travellers wanting to go to Europe now and then. (Central europeeans can chose other airlines)
Fewer customers also means less profit. Less profit means fleet downsize. Smaller airline, means less profit, means...
But!
Of course a smaller airline will be easier to integrate into IAG
The brand name will earn good money and with a fleet of A320, LHR, MAD and DOH can be served for full connections to Europe and the world! (IAG better not penalise connecting passengers though for this dream
Sep 21, 2023 | 2:22 pm
#489
Ambassador: Finnair
Join Date: May 2003
Location: HEL
Programs: AY/OW Emerald (AY LT Gold)
Posts: 4,327
I think there are so few central European (business) transit pax left for Finnair today that they dont need to think too much. They can of course attract some Europeans with low(er) prices but few of those care about earnings anyway.
Also, many of those who are flying AY might anyway be crediting to BA etc already today so they dont care, just book on price? In Scandinavia it might be different for OW flyers..?
Anyway, in spend based model its impossible to continue to reward same way as in the segment game.. no matter how they do it..
Again, Im just observing and assessing, not taking any stand whats good or bad. Killing segment count statuses is good, there I take a stand, in favor of AY.
Also, many of those who are flying AY might anyway be crediting to BA etc already today so they dont care, just book on price? In Scandinavia it might be different for OW flyers..?
Anyway, in spend based model its impossible to continue to reward same way as in the segment game.. no matter how they do it..
Again, Im just observing and assessing, not taking any stand whats good or bad. Killing segment count statuses is good, there I take a stand, in favor of AY.
Sep 21, 2023 | 2:33 pm
#490
FlyerTalk Evangelist
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT Executive, AA, BA, SK, DL, NT, WB + hotels
Posts: 10,285
Sep 21, 2023 | 2:40 pm
#491
Ambassador: Finnair
Join Date: May 2003
Location: HEL
Programs: AY/OW Emerald (AY LT Gold)
Posts: 4,327
Mixed/OW tickets and true earnings there remain the biggest single question so lets see how that plays out.
Another thing thats unclear is do they really need to credit anything at all by segments for full AY tickets, why not just credit against the full PNR/ticket based on the value? Then of course the question is what happens if ticket is abandoned at some point and not all segments are flown..?
I would imagine these go somewhat together so when the OW earnings are clear we should also know how feeders are treated on pure AY tickets?
Another thing thats unclear is do they really need to credit anything at all by segments for full AY tickets, why not just credit against the full PNR/ticket based on the value? Then of course the question is what happens if ticket is abandoned at some point and not all segments are flown..?
I would imagine these go somewhat together so when the OW earnings are clear we should also know how feeders are treated on pure AY tickets?
Sep 21, 2023 | 3:05 pm
#492
Join Date: Apr 2012
Location: HEL
Programs: AY Plat Lumo, SK Gold, TAP Gold, LH FTL
Posts: 707
Mixed/OW tickets and true earnings there remain the biggest single question so let’s see how that plays out.
Another thing that’s unclear is do they really need to credit anything at all by segments for full AY tickets, why not just credit against the full PNR/ticket based on the value? Then of course the question is what happens if ticket is abandoned at some point and not all segments are flown..?
I would imagine these go somewhat together so when the OW earnings are clear we should also know how feeders are treated on pure AY tickets?
Another thing that’s unclear is do they really need to credit anything at all by segments for full AY tickets, why not just credit against the full PNR/ticket based on the value? Then of course the question is what happens if ticket is abandoned at some point and not all segments are flown..?
I would imagine these go somewhat together so when the OW earnings are clear we should also know how feeders are treated on pure AY tickets?
I was also thinking about crediting points on AY itineraries against the full PNR. But there could be almost 12 months between the first and last flight of the PNR, sounds unfair to only get points after the last flights. And some segments might not be flown by the passenger.
And oh I am also not looking forward to spend based earning during IRROPs. Imagine the confusion when there are several cancellations, reroutings on other airlines, downgrades etc. There is no way the points will be credited correctly. And it will be very difficult for the passenger to check that.
Sep 21, 2023 | 3:20 pm
#493
Ambassador: Finnair
Join Date: May 2003
Location: HEL
Programs: AY/OW Emerald (AY LT Gold)
Posts: 4,327
And oh I am also not looking forward to spend based earning during IRROPs. Imagine the confusion when there are several cancellations, reroutings on other airlines, downgrades etc. There is no way the points will be credited correctly. And it will be very difficult for the passenger to check that.
Or am I looking this in a too simple way now?
Sep 21, 2023 | 3:49 pm
#494
Join Date: Apr 2012
Location: HEL
Programs: AY Plat Lumo, SK Gold, TAP Gold, LH FTL
Posts: 707
Let me turn the IRROPs thing around a bit, could it actually be simpler, in majority of the cases, just credit against the original spend, regardless of what was actually flown / accepted in case of severe delay/cancellation? Possible compensations then handled outside the spend earnings..?
Or am I looking this in a too simple way now?
Or am I looking this in a too simple way now?
I just don't know if it works in theory. For example let's imagine I buy a simple HEL-MAD return through a travel agent. But then 3 months before Finnair cancels the outbound and the travel agent rebooks me on HEL-ARN-MAD, partly on Iberia. Does Finnair systems still recognize the original fare and credit me points based on that?
Sep 21, 2023 | 4:17 pm
#495
Ambassador: Finnair
Join Date: May 2003
Location: HEL
Programs: AY/OW Emerald (AY LT Gold)
Posts: 4,327
Again, you might be right. Maybe airline IT systems are improving and this earning on spend could actually make things easier.
I just don't know if it works in theory. For example let's imagine I buy a simple HEL-MAD return through a travel agent. But then 3 months before Finnair cancels the outbound and the travel agent rebooks me on HEL-ARN-MAD, partly on Iberia. Does Finnair systems still recognize the original fare and credit me points based on that?
I just don't know if it works in theory. For example let's imagine I buy a simple HEL-MAD return through a travel agent. But then 3 months before Finnair cancels the outbound and the travel agent rebooks me on HEL-ARN-MAD, partly on Iberia. Does Finnair systems still recognize the original fare and credit me points based on that?