DEBATE: Which card is best? CSR vs Amex Plat vs other premium cards
#61
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,906
For retail purchases you may want to forego the Hyatt card and just use the CSR for its superior purchase protection. A friend of mine dropped his new iphone earbuds and one of them fell down an elevator shaft (lol) and they replaced them. It's up to you whether you prefer the insurance or the Hyatt qual nights.
Yes, there are cards that give you 1.5 pts/$ on unbonused spend but if you are trying to keep it simple, it's not worth adding another card for an extra 0.1pts/$. And you would probably want to put the spend on the Hyatt card until you reach globalist anyway.
If you travel international premium cabin (PE or higher) you could add Amex Plat for IAP, but you take a huge downgrade in travel insurance. It's worth it for the savings though (you can just buy travel insurance and still come out ahead). And of course 5x pts is nice.
#62
Suspended
Join Date: Aug 2017
Programs: Hilton Diamond, IHG Spire Ambassador, Global Entry
Posts: 4,337
Get AmEx Plat for all the travel perks.
Ritz Carlton pays itself. Gives you full PP pass as good as CSR and all the travel benefits CSR offers. A lot more benefits if people stay at Marriott/RC properties. You do not need to work anything to break-even. No Lyft & Doordash craps.
Chase CIP. Almost the same as CSR. But with much cheaper AF and easier to mange.
Citi DC with 2 TY points. Handsomely beats out FU.
If you want cash, BofA Cash Rewards and BofA biz cash rewards give you 3% x 1.75 (if top tiers) 5.25% on some broad category spending. The new Biz Choice Cash card offers that for up to $50,000 travel expenses. 5.25% cold cash on travel or the broad category you so choose.
There are lot more. Go figure.
CSR? Sure you can just carry one card and enjoy whatever you do. But please do not say CSR is the greatest CC. It is not. It is so outdated now.
Ritz Carlton pays itself. Gives you full PP pass as good as CSR and all the travel benefits CSR offers. A lot more benefits if people stay at Marriott/RC properties. You do not need to work anything to break-even. No Lyft & Doordash craps.
Chase CIP. Almost the same as CSR. But with much cheaper AF and easier to mange.
Citi DC with 2 TY points. Handsomely beats out FU.
If you want cash, BofA Cash Rewards and BofA biz cash rewards give you 3% x 1.75 (if top tiers) 5.25% on some broad category spending. The new Biz Choice Cash card offers that for up to $50,000 travel expenses. 5.25% cold cash on travel or the broad category you so choose.
There are lot more. Go figure.
CSR? Sure you can just carry one card and enjoy whatever you do. But please do not say CSR is the greatest CC. It is not. It is so outdated now.
I agree with you on the Ritz card to a degree. I believe if you travel a lot and spend a lot at hotels, the premium hotel cards are a solid value that you likely won't lose on. However, I have an Aspire to complement my CSR, not replace it. Getting one to marginally break even doesn't make it king of the wallet. They have poor everyday spending returns, even in their bonus categories. Their value is to enhance your hotel stays and returns. This is another reason I find the American Express hotel status to be a weak benefit.
CIP is the only Chase card I have canceled in a long time. It is a solid card if you spend a lot of travel and use transfer partners. No dining bonus and 3.75% travel redemption rate through Chase didn't give it a home in my wallet.
#63
Original Poster



Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,620
I never say CSR is the greatest CC but rather I think becoming less meaningful after AF increment.
Thought on other cards suggested ;
Amex Plat --- Their car rental CDW coverage is secondary.
JP Morgan Ritz Carlton --- Looks good for the criteria but not sure using 300 USD travel credit. No Bonvoy points nor elite status necessary for me as lifetime PLT with bunch of Bonvoy points--- overall more expensive than CSR.
Chase CIP -- No lounge access
Citi DC -- 3% foreign transaction, No Car insurance, No lounge
BofA Cash Rewards --I have travel rewards but no lounge, no car insurance
US Bank Altitude Reserve -- Interesting 400 USD card
Not sure if PP includes restaurant and not sure car insurance is the primary or secondary but 12 months Gogo wifi is attractive with 325 USD statement credits... May worth try once my 1-year Gogo wifi subscription expires.
Regardless of AF increase (with meaningless change of benefits), I may be better to keep CSR anyway.
Thanks.

Thought on other cards suggested ;
Amex Plat --- Their car rental CDW coverage is secondary.
JP Morgan Ritz Carlton --- Looks good for the criteria but not sure using 300 USD travel credit. No Bonvoy points nor elite status necessary for me as lifetime PLT with bunch of Bonvoy points--- overall more expensive than CSR.
Chase CIP -- No lounge access
Citi DC -- 3% foreign transaction, No Car insurance, No lounge
BofA Cash Rewards --I have travel rewards but no lounge, no car insurance
US Bank Altitude Reserve -- Interesting 400 USD card
Not sure if PP includes restaurant and not sure car insurance is the primary or secondary but 12 months Gogo wifi is attractive with 325 USD statement credits... May worth try once my 1-year Gogo wifi subscription expires.Regardless of AF increase (with meaningless change of benefits), I may be better to keep CSR anyway.
Thanks.

I haven't stayed at a Marriott in about 3 years. And that was one stay; I'm not sure that I ever stayed at one before that. I did have 90 qual nights at Hyatt last year though (including some through CC spend; probably about 65 actual nights stayed) and a 9 night stay at an independent hotel (not part of any program)
Last edited by mia; Feb 1, 2020 at 1:18 pm Reason: Consolidate consecutive replies.
#64
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,906
You mean the one where you have to buy 2 tickets? I wouldn't have used it once last year. Completely useless to me as I travel solo. I have companion passes on AS that will expire unused.
#65
Original Poster



Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,620
When my business pays for my travel the CSR is still useful. I charge the CSR and the company reimburses me. If I get a rebate, great. The company still reimburses me.
Benefits where you have to change your behavior have reduced value. The great thing about the CSR benefits is that they are flexible. The travel credit is just that -- credit on travel. Any travel. Airfare, airline incidentals, hotel, 1 ticket, 2 tickets, 6 tickets, round trip, one way, taxi, lyft, uber, car rental, public transit... it doesn't matter. All get reimbursed. If you don't pay incidental charges on airlines you can still use it. Hell, if you don't fly you can still use it!
PP restaurants get you a free meal no matter which airline you are flying. The delta lounge access is only good if you are flying Delta. How can you compare the two? One is an actual benefit to you; the other is an attempt to drive your business to one of their partners.
Benefits where you have to change your behavior have reduced value. The great thing about the CSR benefits is that they are flexible. The travel credit is just that -- credit on travel. Any travel. Airfare, airline incidentals, hotel, 1 ticket, 2 tickets, 6 tickets, round trip, one way, taxi, lyft, uber, car rental, public transit... it doesn't matter. All get reimbursed. If you don't pay incidental charges on airlines you can still use it. Hell, if you don't fly you can still use it!
PP restaurants get you a free meal no matter which airline you are flying. The delta lounge access is only good if you are flying Delta. How can you compare the two? One is an actual benefit to you; the other is an attempt to drive your business to one of their partners.
I would not say CSR is any flexible.
AmEx Centurion does not matter what airlines you fly. And it is much better. Travelers are not limited by the $28 for meal, tax and tip. That comes up like $20 to $23 for the entire meal. Not even worth the trip to PP.
I showed the lists of PP location in EWR, LGA, ORD, ATL, PHL, all major US hubs. How many PP places that we can do?? PP is a complete joke in US.
Also, I get the same PP as you do from Ritz. So CSR does not add anything extra to PP.
#66
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,906
You are 100% correct to say that "Benefits where you have to change your behavior have reduced value". That is exactly Chase made a lot people to sign up the Lyft and DoorStopDash otherwise they would not use.
I would not say CSR is any flexible.
AmEx Centurion does not matter what airlines you fly. And it is much better. Travelers are not limited by the $28 for meal, tax and tip. That comes up like $20 to $23 for the entire meal. Not even worth the trip to PP.
I showed the lists of PP location in EWR, LGA, ORD, ATL, PHL, all major US hubs. How many PP places that we can do?? PP is a complete joke in US.
Also, I get the same PP as you do from Ritz. So CSR does not add anything extra to PP.
I would not say CSR is any flexible.
AmEx Centurion does not matter what airlines you fly. And it is much better. Travelers are not limited by the $28 for meal, tax and tip. That comes up like $20 to $23 for the entire meal. Not even worth the trip to PP.
I showed the lists of PP location in EWR, LGA, ORD, ATL, PHL, all major US hubs. How many PP places that we can do?? PP is a complete joke in US.
Also, I get the same PP as you do from Ritz. So CSR does not add anything extra to PP.
Amex does not have Centurion Lounges in most of the places you mentioned. There are FAR more PP restaurants than there are Centurion Lounges. Many terminals have more than one. If you consider PP restaurant coverage to be bad, Centurion lounge coverage is much much worse, and you don't get arrival access.
If you don't think a free meal is worth a "trip" to the restaurant (usually you have to walk by them anyway to get to the gate area; but I guess lazinessknows no bounds) that's fine. That benefit alone (ignoring lounges) is worth about $400/year to me. I've never not been able to get a full meal and a drink under the allowance; at some airports a full meal will only use up half the allowance. You are also confused about how the whole tip/tax thing works -- you've made 2 different statements about it; both are wrong.
The Ritz is a co-branded card. It's goodif you are a customer of that chain. If you have no desire to stay at Marriott it's useless. The CSR is not co-branded -- it's useful regardless of what airline you fly and what hotel you stay in. I have a co-branded hotel card too (WoH) but I still need a generic travel card for when I stay at other hotels. I am obviously not going to get a co-branded card for a chain that I use once every few years. Also, Marriott points are worth, maybe, 1/3 the value of Hyatt pts (probably less), and UR pts can be transferred to Hyatt. Obviously I'd rather earn flexible, valuable UR pts on my purchases than worthless pts for a chain that I don't stay at. Enjoy redeeming 80k pts for a night at a hotel thanks to your "valuable" card though.
#67
Original Poster



Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,620
The $60 doordash benefit does not require you to spend any additional money with doordash. It's $60 in free food. Obviously the dashpassmembership is useless if you don't use the service, but you can still make use of the $60 credit. You can make a pickup order when you are on your way in the door for a restaurant you would go to anyway.
Amex does not have Centurion Lounges in most of the places you mentioned. There are FAR more PP restaurants than there are Centurion Lounges. Many terminals have more than one. If you consider PP restaurant coverage to be bad, Centurion lounge coverage is much much worse, and you don't get arrival access.
If you don't think a free meal is worth a "trip" to the restaurant (usually you have to walk by them anyway to get to the gate area; but I guess lazinessknows no bounds) that's fine. That benefit alone (ignoring lounges) is worth about $400/year to me. I've never not been able to get a full meal and a drink under the allowance; at some airports a full meal will only use up half the allowance. You are also confused about how the whole tip/tax thing works -- you've made 2 different statements about it; both are wrong.
The Ritz is a co-branded card. It's goodif you are a customer of that chain. If you have no desire to stay at Marriott it's useless. The CSR is not co-branded -- it's useful regardless of what airline you fly and what hotel you stay in. I have a co-branded hotel card too (WoH) but I still need a generic travel card for when I stay at other hotels. I am obviously not going to get a co-branded card for a chain that I use once every few years. Also, Marriott points are worth, maybe, 1/3 the value of Hyatt pts (probably less), and UR pts can be transferred to Hyatt. Obviously I'd rather earn flexible, valuable UR pts on my purchases than worthless pts for a chain that I don't stay at. Enjoy redeeming 80k pts for a night at a hotel thanks to your "valuable" card though.
Amex does not have Centurion Lounges in most of the places you mentioned. There are FAR more PP restaurants than there are Centurion Lounges. Many terminals have more than one. If you consider PP restaurant coverage to be bad, Centurion lounge coverage is much much worse, and you don't get arrival access.
If you don't think a free meal is worth a "trip" to the restaurant (usually you have to walk by them anyway to get to the gate area; but I guess lazinessknows no bounds) that's fine. That benefit alone (ignoring lounges) is worth about $400/year to me. I've never not been able to get a full meal and a drink under the allowance; at some airports a full meal will only use up half the allowance. You are also confused about how the whole tip/tax thing works -- you've made 2 different statements about it; both are wrong.
The Ritz is a co-branded card. It's goodif you are a customer of that chain. If you have no desire to stay at Marriott it's useless. The CSR is not co-branded -- it's useful regardless of what airline you fly and what hotel you stay in. I have a co-branded hotel card too (WoH) but I still need a generic travel card for when I stay at other hotels. I am obviously not going to get a co-branded card for a chain that I use once every few years. Also, Marriott points are worth, maybe, 1/3 the value of Hyatt pts (probably less), and UR pts can be transferred to Hyatt. Obviously I'd rather earn flexible, valuable UR pts on my purchases than worthless pts for a chain that I don't stay at. Enjoy redeeming 80k pts for a night at a hotel thanks to your "valuable" card though.
[deleted by moderator]
Even though Ritz card is a co-brand card, but almost everyone can benefit from it. That card is no brainer. Surprised a tech genius would miss it. Take out the calculator or spreadsheet to calculate it.
Yes certainly I enjoy my Marriott stay, Hyatt and Hilton too. I do not have blind date or blind marriage.
Last edited by StartinSanDiego; Feb 2, 2020 at 7:18 am Reason: Overly personal, baiting
#68
Original Poster



Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,620
With Ritz Carlton card or AmEx Platinum, people feel they are treated like elites. But not with CSR. It take a long time to talk to a customer service rep.
Chase does not even consider CSR elite. But its Reserve and Ritz Carlton cardholders are....
Chase does not even consider CSR elite. But its Reserve and Ritz Carlton cardholders are....
#69
Join Date: Nov 2013
Posts: 191
Co-branded card will always be a step child and eventually turn into trash. Fact.
AMEX Plat an "elite" card? Maybe if you like to ration $10/Mon for food, Uber ride rations, $50 at Saks clearance rack, $25 737 cheese box, and paying for $30 check bags. CHECKED BAGS? Am I still on Flyer Talk? HHonors and Bonvoy Gold are worth as much as the water they give you in the welcome bag. They used to put that in the room, these days that's hard to come by. Champaign for anniversary is nice, fruits are nice....can't think of any others. Executive lounges have turned into credit card lounges and they were tiny to begin with. There are just better places to be, and they are counting on that.
AMEX Plat an "elite" card? Maybe if you like to ration $10/Mon for food, Uber ride rations, $50 at Saks clearance rack, $25 737 cheese box, and paying for $30 check bags. CHECKED BAGS? Am I still on Flyer Talk? HHonors and Bonvoy Gold are worth as much as the water they give you in the welcome bag. They used to put that in the room, these days that's hard to come by. Champaign for anniversary is nice, fruits are nice....can't think of any others. Executive lounges have turned into credit card lounges and they were tiny to begin with. There are just better places to be, and they are counting on that.
Last edited by openwheelracing; Feb 1, 2020 at 8:33 pm
#70
Original Poster



Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,620
Co-branded card will always be a step child and eventually turn into trash. Fact.
AMEX Plat an "elite" card? Maybe if you like to ration $10/Mon for food, Uber ride rations, $50 at Saks clearance rack, $25 737 cheese box, and paying for $30 check bags. CHECKED BAGS? Am I still on Flyer Talk? HHonors and Bonvoy Gold are worth as much as the water they give you in the welcome bag. They used to put that in the room, these days that's hard to come by. Champaign for anniversary is nice, fruits are nice....can't think of any others. Executive lounges have turned into credit card lounges and they were tiny to begin with. There are just better places to be, and they are counting on that.
AMEX Plat an "elite" card? Maybe if you like to ration $10/Mon for food, Uber ride rations, $50 at Saks clearance rack, $25 737 cheese box, and paying for $30 check bags. CHECKED BAGS? Am I still on Flyer Talk? HHonors and Bonvoy Gold are worth as much as the water they give you in the welcome bag. They used to put that in the room, these days that's hard to come by. Champaign for anniversary is nice, fruits are nice....can't think of any others. Executive lounges have turned into credit card lounges and they were tiny to begin with. There are just better places to be, and they are counting on that.
#71
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,906
Not a bad idea, to be honest.
#72
FlyerTalk Evangelist


Join Date: Jul 2003
Location: Florida
Posts: 30,341
Co-branded card will always be a step child and eventually turn into trash. Fact.
AMEX Plat an "elite" card? Maybe if you like to ration $10/Mon for food, Uber ride rations, $50 at Saks clearance rack, $25 737 cheese box, and paying for $30 check bags. CHECKED BAGS? Am I still on Flyer Talk? HHonors and Bonvoy Gold are worth as much as the water they give you in the welcome bag. They used to put that in the room, these days that's hard to come by. Champaign for anniversary is nice, fruits are nice....can't think of any others. Executive lounges have turned into credit card lounges and they were tiny to begin with. There are just better places to be, and they are counting on that.
AMEX Plat an "elite" card? Maybe if you like to ration $10/Mon for food, Uber ride rations, $50 at Saks clearance rack, $25 737 cheese box, and paying for $30 check bags. CHECKED BAGS? Am I still on Flyer Talk? HHonors and Bonvoy Gold are worth as much as the water they give you in the welcome bag. They used to put that in the room, these days that's hard to come by. Champaign for anniversary is nice, fruits are nice....can't think of any others. Executive lounges have turned into credit card lounges and they were tiny to begin with. There are just better places to be, and they are counting on that.
HHonor Gold definitely is not useless, especially outside US. At a minimum you get free brekkie. Often you are also being put at Exec lounge floor and therefore gain lounge access. Now if you only travel domestically, then yes, it does not worth much due to domestic properties are very stingy.
BonVoy Gold USED to be very useful - but that was due to Marriott at the time being overly generous to SPG members, to give SPG Gold the same benefit of Marriott Gold in the OLD system. The SPG Gold required less, much less, nights to qualify if not being doled out by Plat comparing to Marriott Gold. Once Marriott did the final merger, it revamped the elite classification, rightfully - so the New Gold is actually the Old Silver, no more lounge access but still provides certain minimum values. Old Gold is now New Plat in the BonVoy chart and it should be, because the nights needed to qualify is the same.
Old SPG Gold being the same as Marriott Gold before merger was really a generous gift from Marriott. I said that from being a fake Marriott Gold (SPG Gold) in the past, and I valued the benefits enough to qualify the real thing by doing a challenge before the merger was finalized. Then I requalified in 2019 thru actual nights.
Therefore the PLAT's free cobrand statuses are better than nothing from CSR. At least for those who occasionally stay at Hilton family of properties, they save the $95 AF on the HH Surpass yet still enjoy the HH Gold.
#73
Moderator: Travel Buzz




Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,173
Moderator Note:
Posts 1-72, including what is now the OP, were originally in this thread: https://www.flyertalk.com/forum/chas...nefits-19.html
Continuity gaps are likely as a result of this peel off.
Posts 1-72, including what is now the OP, were originally in this thread: https://www.flyertalk.com/forum/chas...nefits-19.html
Continuity gaps are likely as a result of this peel off.
#74


Join Date: Dec 2003
Location: NYC
Posts: 7,003
Which is the best card depends on individual needs.
Some people find Lyft and Doordash credits essentially useless, others find Saks, monthly Uber and incidental fees credits essentially useless, especially compared to a $300 credit on a broad travel category.
I don't find lounge access particularly useful because it almost always comes with the tickets I buy. Others find it very valuable.
I find more value in Virtuoso or the like travel agents than in hotel status or FHR. It depends on where you stay.
MR and UR have different transfer partners and different base values. If you can't find good transfers, at a minimum UR points are worth $0.01 and $0.15 if you can use the portal. I'm not sure what the minimum value of MR points might be. CSR has 3x points in travel and dining, AP 5x in directly booked flights.
CSR seems to have better trip cancellation insurance than AP, due to covering health problems in parents while AP is more limited, if I'm reading correctly.
Primary v secondary car rental insurance and car rental status are no doubt important to many.
IAP would be worth the price of AP admission for, but in extremely limited testing it hasn't provided any lower prices for me than booking directly.
I've probably left out something vital to someone. https://upgradedpoints.com/chase-sap...card-benefits/ and https://upgradedpoints.com/amex-platinum-card-benefits seem good lists, although many might disagree with the valuations. Is there another card we should be comparing?
Some people find Lyft and Doordash credits essentially useless, others find Saks, monthly Uber and incidental fees credits essentially useless, especially compared to a $300 credit on a broad travel category.
I don't find lounge access particularly useful because it almost always comes with the tickets I buy. Others find it very valuable.
I find more value in Virtuoso or the like travel agents than in hotel status or FHR. It depends on where you stay.
MR and UR have different transfer partners and different base values. If you can't find good transfers, at a minimum UR points are worth $0.01 and $0.15 if you can use the portal. I'm not sure what the minimum value of MR points might be. CSR has 3x points in travel and dining, AP 5x in directly booked flights.
CSR seems to have better trip cancellation insurance than AP, due to covering health problems in parents while AP is more limited, if I'm reading correctly.
Primary v secondary car rental insurance and car rental status are no doubt important to many.
IAP would be worth the price of AP admission for, but in extremely limited testing it hasn't provided any lower prices for me than booking directly.
I've probably left out something vital to someone. https://upgradedpoints.com/chase-sap...card-benefits/ and https://upgradedpoints.com/amex-platinum-card-benefits seem good lists, although many might disagree with the valuations. Is there another card we should be comparing?
#75




Join Date: Aug 2005
Posts: 66
I find more value in Virtuoso or the like travel agents than in hotel status or FHR. It depends on where you stay.
MR and UR have different transfer partners and different base values. If you can't find good transfers, at a minimum UR points are worth $0.01 and $0.15 if you can use the portal. I'm not sure what the minimum value of MR points might be. CSR has 3x points in travel and dining, AP 5x in directly booked flights.
Primary v secondary car rental insurance and car rental status are no doubt important to many.
MR and UR have different transfer partners and different base values. If you can't find good transfers, at a minimum UR points are worth $0.01 and $0.15 if you can use the portal. I'm not sure what the minimum value of MR points might be. CSR has 3x points in travel and dining, AP 5x in directly booked flights.
Primary v secondary car rental insurance and car rental status are no doubt important to many.
Schwab platinum: cash out at $0.0125/point. rebate on annual fee based on assets at schwab
Morgan Stanley platinum: 1 free authorized user. annual fee waiver possible with spending or relationship requirement
Corporate advantage program: $150 annual fee rebate for certain corporate card holders.
If you take advantage of any of the above benefit then it is a nobrainer
In addition,
If you only rent car infrequently, you can play for primary car rental at ~$20/rental, with easier claim process than Chase.
FHR is a more recognized program by top hotels. You get guaranteed 4 pm checkout and almost always receive upgrade.

