You can get there directly from the BA website and for seat maps go into Routes and Timetables/Our AIrcraft/Explore Our Fleet/ choose the type of aircraft and click on it. You will then see an option for the seating plans.

Or go into Before You Fly, Seating and get in from there re cabins.

Easy peasy. You really need to look harder

Pete

Is anyone else having issues submitting meals/transport cost claim after canx flight. Tried 3 times today, different browsers and get same:

Sorry, there is a problem

It looks like we are experiencing some technical difficulties at the moment. If you were in the middle of submitting a complaint or claim, your information will have been lost.We�re very sorry for this inconvenience. Please try again later or contact our Customer Relations team for anything urgent.

Suddenly, last week, they were saying that I had still to imput addtional passenger information. Now HI's passport was coming to the end of its span - but we had to re-enter everything and still it said we had info to enter. In the end I called the Gold Line and they checked and said that it was dine and to refresh my browser and come back later. It didn't work but since we've flown the sector the glitch has vanished.

It drives me mad the way when you are making a booking, if you see a cheaper fare on another day on the return, you have to redo the outbound again. So frustrating - I hate this new design and the garish red all over the screen.

I've also had the thing stick in the middle of a transaction so you do not know whether it has taken the money or not.

I have got the problem with both the BA website and app showing no bookings and I should have 6. I'm Using OSX 10.14.4 Safari 10.1 and an iPhone on iOS 12.2 and one on iOS 12.1.3
John

This is a routine and regular glitch. You can still get into your bookings using the locator for each, and normally the bookings list will reappear before long.

Normally yes you can but if I enter the Locator number it just sits there saying loading. But if I don't login and use the landing page it logs in okay using the locator number and surname.So it seems an BAEC issue.
John

Similar issues today for me, what is wrong with BA IT? I receive an email stating I need to complete passenger information for an upcoming reservation. As I was reading it on my phone I pressed the link to go to the offending PNR and of course it says I am 100% complete and nothing is required (as it has been since I originally made the reservation). Not content with this I decided to use the website to make sure..... "We cannot locate any bookings for this account". I have about 4 or 5 active ones presently. I go to the app and the reservations are all listed.... then it bumps me out as I'm looking at it and I have to re log in. #Useless .

GGL line confirmed this to be a widespread problem today, all my upcoming 8 bookings have vanished form my BAEC account online

For 3 days now "book a flight with avios" goes to a generic error page. Have tried multiple browsers/computers. Is this typical?

Bookings don't load and MMB on my computer can't find tomorrow's booking (which I can see on the app...though the app logs me out each time I close it, despite having ticked the keep me logged in box).

I am new to BA this past year...I must say, I have been shocked with how bad the website functions. I feel like I have been thrown back to the late 90's or early 2000s. I have had the same problem today with losing bookings. My experience flying, agents..etc...has been great. The digital platform sucks BIGLY.

I'm having the same issue. I logged in on an colleague's computer and saw his bookings. He had logged out earlier in the day.

Terrible, careless and absolutely ridiculous from a privacy point of view.

Same issue here. Been like this for a while. At least since last November.