Do first class folks get skyclub access?
#106

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Further update: I replied to Delta’s tweet response asking when the rules changed to only allow DeltaOne passengers. They replied back “The information was updated on November 15, 2018” and provided the link to the Sky Club access rules.
#107
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weird, the rules still say "first or business" and still explicitly include canada and mexico.
https://www.delta.com/us/en/delta-sky-club/access
https://www.delta.com/us/en/delta-sky-club/access
#109

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weird, the rules still say "first or business" and still explicitly include canada and mexico.
https://www.delta.com/us/en/delta-sky-club/access
https://www.delta.com/us/en/delta-sky-club/access
#110
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Did the agents scan your boarding pass at any point? Do you have a copy of them? I believe it should say Sky Club on it if you are allowed access. As others have indicated, FC flights to Canada should qualify as an international Skyteam premium cabin flight. Although they've split up the sections, the language on the website really hasn't changed. Here's what it used to say (snapshot from March 2017).
*International Travel includes: Customers traveling to/from Europe, Asia, South America, Central America, Africa, Canada and Mexico (excludes travel to/from the Caribbean, Guam, Palau and Saipan).
Delta One or SkyTeam Premium Cabin Passenger
Customers traveling in Delta One on an international Delta flight or a domestic Delta flight connecting to/from a same-day international Delta flight* in Delta One or travel in international First/Business Class on a SkyTeam-operated flight. (In order to qualify for Club access, the customer must be confirmed in the premium (first or business class) cabin for the international segment of their itinerary.)*International Travel includes: Customers traveling to/from Europe, Asia, South America, Central America, Africa, Canada and Mexico (excludes travel to/from the Caribbean, Guam, Palau and Saipan).
Last edited by xliioper; Dec 30, 2018 at 8:17 am
#112
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The best all of the quibbling will yield is a clarification that a ST F/J ticket must be operated by a DL partner.
The language seems fairly clear in OP's case. Yes, Canada is included. But, as he was not in D1, he is not eligible for SC access. The fact that there are no D1 flights to Canada may make the language superfluous, but won't change the result.
The language seems fairly clear in OP's case. Yes, Canada is included. But, as he was not in D1, he is not eligible for SC access. The fact that there are no D1 flights to Canada may make the language superfluous, but won't change the result.
#113

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#114
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I will be testing this in a few weeks. I'm on a flight to Mexico in paid first class. The old language and new language are essentially the same. So far as I'm concerned, I'm traveling on a Skyteam flight. The language even links to a "list of Skyteam member airlines" and (of course) Delta is on that list. If they meant to exclude Delta "skyteam" flights they should have said so.
Is it a big deal? Nope. In the scheme of things, it's definitely a first world problem. However, having lounge access on the outbound flight is one of the reasons I choose to pay for first class. It's gonna suck if they now decide that I don't because it's not Delta One, although it is a Skyteam first class international flight.
Is it a big deal? Nope. In the scheme of things, it's definitely a first world problem. However, having lounge access on the outbound flight is one of the reasons I choose to pay for first class. It's gonna suck if they now decide that I don't because it's not Delta One, although it is a Skyteam first class international flight.
#115
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Does this mean that flights to Central America and northern South America will no longer give lounge access for nonelites conrfirmed into business class or whatever DL is calling it now as these flights don't have D1 service either?
It seems like a big change in the rules to be a stealth enhancement. I wonder whether DL notified travel agents of the change, as I suspect they're the ones that are most likely to be selling FC tickets to these destinations to people without SkyTeam (ElitePlus) status.
It seems like a big change in the rules to be a stealth enhancement. I wonder whether DL notified travel agents of the change, as I suspect they're the ones that are most likely to be selling FC tickets to these destinations to people without SkyTeam (ElitePlus) status.
#116
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BP doesn't say Skyclub unless an actual member.
Couple of different access methods are being discussed. Delta One regardless of route (including domestic D1 routes) gets access. Premium passengers meaning business/first passengers on international routes excluding Caribbean also get access. The problem is some DL agents are trained to only think of D1 as being international business. If the poster gave his BP for the flight to Canada I'm betting it scanned fine. However the agent decided the system was wrong.
BTW co-worker flew F to Canada first week of December and had no issue getting in. There has been issues for years with agents saying Canadian flights don't get access. Nothing new sadly.
Couple of different access methods are being discussed. Delta One regardless of route (including domestic D1 routes) gets access. Premium passengers meaning business/first passengers on international routes excluding Caribbean also get access. The problem is some DL agents are trained to only think of D1 as being international business. If the poster gave his BP for the flight to Canada I'm betting it scanned fine. However the agent decided the system was wrong.
BTW co-worker flew F to Canada first week of December and had no issue getting in. There has been issues for years with agents saying Canadian flights don't get access. Nothing new sadly.
#117
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If the poster gave his BP for the flight to Canada I'm betting it scanned fine. However the agent decided the system was wrong.
BTW co-worker flew F to Canada first week of December and had no issue getting in.
BTW co-worker flew F to Canada first week of December and had no issue getting in.
#119
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I have had non-status friends fly FC to Canada in the past and have had no problems getting SC access. In fact, I've used my miles a couple times to book a friend in FC for his occasional trips ATL<>YUL and when in FC on that route, he makes a point to stop in the SC since he usually doesn't have access.
If DL is now interpreting their website language as DL-operated, "First Class" travel from US to Canada being ineligible for access, this represents a very real change in the policies and the loss of a benefit of the premium cabin travel "experience" on those flights.
The least they could do is be a little more clear in what the new access policies are.
If DL is now interpreting their website language as DL-operated, "First Class" travel from US to Canada being ineligible for access, this represents a very real change in the policies and the loss of a benefit of the premium cabin travel "experience" on those flights.
The least they could do is be a little more clear in what the new access policies are.
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