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Global First Lounge (IFL / GFL) Access Questions and Experiences

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Old Mar 8, 2013, 1:45 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: PTahCha
:-: United's Global First Lounges located at LHR, JFK, ORD, SFO, HKG and NRT are for the exclusive use of passengers traveling in United's Global First or in International First Class on a Star Alliance member aircraft with more than two classes of service departing that day from that airport.

:-: United's Global First Lounge located at IAD is for the exclusive use of passengers traveling in United's Global First. See
http://www.flyertalk.com/forum/20895856-post36.html for documentation of the exclusion of non-UA F pax from the IAD GFL.
10/31/2013
This has now been confirmed to be false and an incorrect denial by the IAD GFL staff per UA Insider - see http://www.flyertalk.com/forum/21700252-post535.html

Passengers must be holding a same day ticket for flights departing to/from a Trans Atlantic, Trans Pacific, Southern South America, Africa or a Middle East destination. Passengers connecting to/from other United/United Express flights will be admitted as long as the above requirements are met.

Global Services members can also use Global First Lounges when traveling in BusinessFirst or p.s. (JFK-LAX/SFO) BusinessFirst cabin.

A GS who arrives in BF or GF will be admitted to the GFL. A pax who arrives in GF (Global First - UA operated flight 3-class aircraft) will be admitted to the GFL. A GS or pax who arrives on other metal will not be admitted on that basis.

from United Global First and Arrivals lounges
United Global FirstSM Lounge

The United Global First Lounge is an oasis of service and privacy. Tailored to the needs of United Global First customers on long-haul international flights*, we offer personalized services, complimentary hors d'oeuvres and premium beverages.
Access policy

The following customers may access the United Global First lounge by showing their United boarding pass for a flight arriving or departing on a same-day (within 24 hours) itinerary.

United Global First customers traveling on long-haul international flights*
Star Alliance First customers departing on international flights

These eligible United Global First Lounge visitors are allowed one adult or child to accompany them as a guest.

*Long-haul international flights are between the U.S. and Asia, Australia, Europe, the Middle East or South America.
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Global First Lounge (IFL / GFL) Access Questions and Experiences

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Old Dec 3, 2013 | 10:01 am
  #601  
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Originally Posted by PTahCha
FWIW, they do serve hot dogs at the HKG United Club.
Those are scary looking.

I still mourn the tragic loss of Pink's in LAX's TBIT.
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Old Dec 3, 2013 | 6:39 pm
  #602  
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Originally Posted by Kacee
Those are scary looking.
I lowered my guard on them. Twice.

By UA standards, the HKG lounge is pretty darn good.

The hot dogs? Not so much.
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Old Dec 3, 2013 | 7:08 pm
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Spotted at the ORD GFL two weeks ago. I was on the NH flight in the morning. It appeared that United took the bottle back to the kitchen and place a "Champagne avail. upon request" sign shortly after the United flight left.

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Old Dec 8, 2013 | 6:39 pm
  #604  
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So I'm looking at changing a return reward ticket booked for August. One possibility is CDG-ORD in Global First, connecting to a US flight to PHL. By then, of course, US will no longer be in the *A. I assume this won't affect my ability to access the IFL in ORD since I'm coming off a GF flight?
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Old Dec 8, 2013 | 6:41 pm
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Originally Posted by rittenhousesq
So I'm looking at changing a return reward ticket booked for August. One possibility is CDG-ORD in Global First, connecting to a US flight to PHL. By then, of course, US will no longer be in the *A. I assume this won't affect my ability to access the IFL in ORD since I'm coming off a GF flight?
Assuming your CDG-ORD flight is on UA, yes, you will have access at ORD.
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Old Jan 10, 2014 | 3:59 pm
  #606  
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Flying FRA to ORD in Global first (award) and then flying in coach on a separate ticket onward domestically from ORD. Can I access the GFL in ORD in this circumstance, or will it be a no go because it's not all on one itinerary? Thanks.
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Old Jan 10, 2014 | 4:47 pm
  #607  
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couple weeks ago, the gf lounge was closed for remodeling. the rcc lounge was so bad, we sat in the passenger lounge with the unwashed masses.
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Old Jan 10, 2014 | 5:25 pm
  #608  
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Originally Posted by slawecki
couple weeks ago, the gf lounge was closed for remodeling. the rcc lounge was so bad, we sat in the passenger lounge with the unwashed masses.
I assume this was at IAD? I agree the UCs at IAD are awful.....the worst systemwide IMHO. Frankly, I didn't think much of the GF lounge at IAD when I was there in July/August last year......but at least it was not as crowded and dumpy as the UCs at IAD. The UA IAD experience is so poor, I don't know why Washington/Virginia residents don't revolt in mass and refuse to fly from there.
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Old Jan 10, 2014 | 6:03 pm
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Originally Posted by rittenhousesq
So I'm looking at changing a return reward ticket booked for August. One possibility is CDG-ORD in Global First, connecting to a US flight to PHL. By then, of course, US will no longer be in the *A. I assume this won't affect my ability to access the IFL in ORD since I'm coming off a GF flight?
Originally Posted by Always Flyin
Assuming your CDG-ORD flight is on UA, yes, you will have access at ORD.
But on the opposite side if I am coming in NRT-ORD NH F to ORD-LGA UA F I can access the club, but not the GF correct?
Or is it arbitrary and up to how the dragon feels about you?
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Old Jan 10, 2014 | 7:02 pm
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Originally Posted by JVPhoto
But on the opposite side if I am coming in NRT-ORD NH F to ORD-LGA UA F I can access the club, but not the GF correct?
Or is it arbitrary and up to how the dragon feels about you?
You will gain access to the United Club as a result of your Star Gold status. Without that status, you would not receive any lounge access.

Arriving in F on NH, you shouldn't receive access to the Global First lounge.
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Old Jan 10, 2014 | 7:06 pm
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Originally Posted by Seat 1F
I assume this was at IAD? I agree the UCs at IAD are awful.....the worst systemwide IMHO. Frankly, I didn't think much of the GF lounge at IAD when I was there in July/August last year......but at least it was not as crowded and dumpy as the UCs at IAD. The UA IAD experience is so poor, I don't know why Washington/Virginia residents don't revolt in mass and refuse to fly from there.
I would think this was actually ORD, which just re-opened after strange "renovation".
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Old Jan 10, 2014 | 8:48 pm
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Originally Posted by lkar
Flying FRA to ORD in Global first (award) and then flying in coach on a separate ticket onward domestically from ORD. Can I access the GFL in ORD in this circumstance, or will it be a no go because it's not all on one itinerary? Thanks.
Just show the BP at ORD and they'll let you in. I've done this before with no problems.
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Old Jan 11, 2014 | 5:29 am
  #613  
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it was ord gf that was closed. after the ord rcc, i'll never complain about the one at iad.
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Old Jan 11, 2014 | 7:55 am
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Originally Posted by Seat 1F
I assume this was at IAD? I agree the UCs at IAD are awful.....the worst systemwide IMHO. Frankly, I didn't think much of the GF lounge at IAD when I was there in July/August last year......but at least it was not as crowded and dumpy as the UCs at IAD. The UA IAD experience is so poor, I don't know why Washington/Virginia residents don't revolt in mass and refuse to fly from there.
I arrived IAD in GF on Thursday this past week but the GF lounge was closed in order to allow replacement of the carpeting. Maybe it will have a fresher look when it reopens. As an alternative, they set up a mini-first lounge just top the right of entry into the UC at the C-17 gates. Talking about crowded - it was understandably ridiculous.
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Old Jan 22, 2014 | 5:34 pm
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Anyone know what time the IFL at ORD opens weekday mornings?

Anyone know what time the IFL at ORD opens weekday mornings? I searched both on FT and UA.com and only saw info on the UC hours, not the IFL.

Thx in advance for your help
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