Converting Diamond Club miles to Avios using BA.com
#16
Join Date: Nov 2013
Programs: avios
Posts: 3
I too have been having this problem for a while and BA have ignored my tweets and support requests 
However, I just found out that the following works:
Executive Club > Manage My Account > Combine My Avios > Combine My Avios.
So it looks as though it just fails when you click the combine link directly from the My Executive Club page.
Hope that helps
However, I just found out that the following works:
Executive Club > Manage My Account > Combine My Avios > Combine My Avios.
So it looks as though it just fails when you click the combine link directly from the My Executive Club page.
Hope that helps
#18




Join Date: Apr 2007
Posts: 1,753
I too have been having this problem for a while and BA have ignored my tweets and support requests 
However, I just found out that the following works:
Executive Club > Manage My Account > Combine My Avios > Combine My Avios.
So it looks as though it just fails when you click the combine link directly from the My Executive Club page.
Hope that helps
However, I just found out that the following works:
Executive Club > Manage My Account > Combine My Avios > Combine My Avios.
So it looks as though it just fails when you click the combine link directly from the My Executive Club page.
Hope that helps
I posted to another thread earlier this week the solution which eventually has become my trusted one:
http://www.flyertalk.com/forum/21777517-post2046.html
#19



Join Date: Oct 2004
Programs: BA Gold
Posts: 1,012
#21
Join Date: Aug 2008
Location: Iver
Programs: BA GOLD/OWE BA Amex Prem Plus Tesco Airmiles Qantas Bronze IHG SPG Eithad
Posts: 2,902
Just successfully moved my BMI miles into my BAEC account, as has been said go into BAEC account, manage my account, scroll down to combine my avios, then next page drop down menu put in diamond club, put in account number and then password, x little box at bottom and then press log in and continue, the miles come up on the next page, press combine and all then should be ok, not being a computer wiz kid do not know what browser I am using, but the exercise works all ok for me each time.^



