About chinese tourists (again)
#31




Join Date: Sep 2009
Programs: UA GS>1K>Nothing; DL DM 2MM; AS 75K>Nothing>MVP
Posts: 9,417
I think it's more an issue of experience rather than culture.
The Japanese were often rude back in the day, and I'm sure Americans tourists had an awful reputation when they began invading Europe.
That said, I do find some Chinese tourists to be incredibly rude and uncouth.
The Japanese were often rude back in the day, and I'm sure Americans tourists had an awful reputation when they began invading Europe.
That said, I do find some Chinese tourists to be incredibly rude and uncouth.
#32

Join Date: Sep 2006
Posts: 6,964
Using tipping as the standard of cultural sensitivity? You might enjoy the DiningBuzz "argh I hate tipping rabble rabble" thread.
#33
A FlyerTalk Posting Legend




Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 53,012
It's interesting...we spent a good part of this summer in Europe. Several cities and countries, including both traditional tourist cities (Paris, Venice) and less traditional spots, visiting friends in rural France, Slovenia, and Italy. Whenever I travel, I always tend to observe the behavior of other tourists and locals alike...in part because I attempt to behave well and in part because it's fun. 
One thing that I found interesting, and I've noticed on several of my more recent trips abroad: the Americans have generally been reasonably well-dressed, very polite, quiet, and generally in control of their liquor when they drank. I saw a lot of "bro tanks" and quite a few drunken guys at cafes/pubs, but they were generally tourists from the European region, not Americans. Where we met Canadians, Americans, or even the occasional Australian, they tended to be families or maybe an older couple traveling without the kids. Pretty tame.
So I think the Chinese are beginning to go through what we did in the 1970's and 1980's. Millions of Americans suddenly had access to affordable jet travel, so a bunch of us went to Europe and were Grade-A a**holes when we got there. Now we've had a full generation to think about what makes an "ugly American", so we are (for the most part) a little more self-conscious when we travel.
Now the Chinese have a similar effect: a rising middle class, tens of millions of people suddenly with access to affordable international travel. It might take 'em a generation to get it sorted out, which would make them no different from us.
One thing is for certain: it's a huge market, and I hope we can attract a lot of those tourists to the U.S. I hope we - and this includes our airports, airlines, border security, etc. - aren't such a**holes to them that they decide to go elsewhere.

One thing that I found interesting, and I've noticed on several of my more recent trips abroad: the Americans have generally been reasonably well-dressed, very polite, quiet, and generally in control of their liquor when they drank. I saw a lot of "bro tanks" and quite a few drunken guys at cafes/pubs, but they were generally tourists from the European region, not Americans. Where we met Canadians, Americans, or even the occasional Australian, they tended to be families or maybe an older couple traveling without the kids. Pretty tame.
So I think the Chinese are beginning to go through what we did in the 1970's and 1980's. Millions of Americans suddenly had access to affordable jet travel, so a bunch of us went to Europe and were Grade-A a**holes when we got there. Now we've had a full generation to think about what makes an "ugly American", so we are (for the most part) a little more self-conscious when we travel.
Now the Chinese have a similar effect: a rising middle class, tens of millions of people suddenly with access to affordable international travel. It might take 'em a generation to get it sorted out, which would make them no different from us.
One thing is for certain: it's a huge market, and I hope we can attract a lot of those tourists to the U.S. I hope we - and this includes our airports, airlines, border security, etc. - aren't such a**holes to them that they decide to go elsewhere.
#35
FlyerTalk Evangelist

Join Date: Mar 2005
Location: 60137
Posts: 10,499
#36
A FlyerTalk Posting Legend




Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 53,012
#37

Join Date: Sep 2006
Posts: 6,964
As did I...
And as I posted here https://www.flyertalk.com/forum/trav...survey-14.html the Chinese in Paris tend to travel in groups, with little interaction with locals. My friend of Chinese descent did have a few tussles over high end bags, but laughed off the behaviour of her 'family members'. In contrast, most of the really bad behaviour I see and inappropriate dress comes from North Americans. Travel in groups brings its own challenges, but generally they still tend to keep to themselves.
It's generally accepted that the Chinese are saving Paris tourism right now, and they are seen as far less an evil than some other types of tourist.
I don't think that most Chinese tourists expect or demand that people in other languages speak Mandarin, or that signage is in Chinese characters. And as posted earlier, at least the Chinese government recognises issues and is trying to educate their citizens on cultural differences and expectations. (I will say too that most Chinese tourist groups I encounter seem so happy and excited, which is a good thing)
Look at the last few pages of the tipping thread (or many other threads on FT) as an example of the type of behaviour which can make one a badly behaved tourist. Any time I read someone posting 'I paid XXX for my trip, therefore they should do YYY!' or 'I am the customer; they should do what I want!' I cringe. A few missing pieces of cutlery don't bother me in the same way.
I think that ship has sailed. Look around FT for people who say they won't visit the US for the reasons you list, not to mention how many people I know in real life who say the same. I saw how TSA treated groups of Japanese tourists at LAS more than once, and cringed. While the US government and travel industry may be focussing on visas to improve tourism, they need to fix that impression of point of entry first. Waiting 2-3 hours at immigration, and then being yelled at by TSOs before boarding a connecting flight doesn't make a good first impression on visitors.
Be careful; the US doesn't have the edge anymore. Companies such as McArthur Glen and Chic Outlet Shops have a string of high end outlet malls across Europe, with brands appealing to Japanese and Chinese tastes. Deutsche Welle actually had a program on the very subject of Chinese tourists starting to discover corners of Germany (which has a number of such high end outlet malls)
And as I posted here https://www.flyertalk.com/forum/trav...survey-14.html the Chinese in Paris tend to travel in groups, with little interaction with locals. My friend of Chinese descent did have a few tussles over high end bags, but laughed off the behaviour of her 'family members'. In contrast, most of the really bad behaviour I see and inappropriate dress comes from North Americans. Travel in groups brings its own challenges, but generally they still tend to keep to themselves. It's generally accepted that the Chinese are saving Paris tourism right now, and they are seen as far less an evil than some other types of tourist.
I don't think that most Chinese tourists expect or demand that people in other languages speak Mandarin, or that signage is in Chinese characters. And as posted earlier, at least the Chinese government recognises issues and is trying to educate their citizens on cultural differences and expectations. (I will say too that most Chinese tourist groups I encounter seem so happy and excited, which is a good thing)
Look at the last few pages of the tipping thread (or many other threads on FT) as an example of the type of behaviour which can make one a badly behaved tourist. Any time I read someone posting 'I paid XXX for my trip, therefore they should do YYY!' or 'I am the customer; they should do what I want!' I cringe. A few missing pieces of cutlery don't bother me in the same way.
One thing is for certain: it's a huge market, and I hope we can attract a lot of those tourists to the U.S. I hope we - and this includes our airports, airlines, border security, etc. - aren't such a**holes to them that they decide to go elsewhere.
Be careful; the US doesn't have the edge anymore. Companies such as McArthur Glen and Chic Outlet Shops have a string of high end outlet malls across Europe, with brands appealing to Japanese and Chinese tastes. Deutsche Welle actually had a program on the very subject of Chinese tourists starting to discover corners of Germany (which has a number of such high end outlet malls)
Last edited by exbayern; Sep 3, 2013 at 8:19 am
#38
FlyerTalk Evangelist

Join Date: Mar 2005
Location: 60137
Posts: 10,499
Be careful; the US doesn't have the edge anymore. Companies such as McArthur Glen and Chic Outlet Shops have a string of high end outlet malls across Europe, with brands appealing to Japanese and Chinese tastes. Deutsche Welle actually had a program on the very subject of Chinese tourists starting to discover corners of Germany (which has a number of such high end outlet malls)
S. Cal Outlets plus Vegas plus Grand Canyon will trump Euro malls for many moons.
#39
A FlyerTalk Posting Legend




Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 53,012
I think that ship has sailed. Look around FT for people who say they won't visit the US for the reasons you list, not to mention how many people I know in real life who say the same. I saw how TSA treated groups of Japanese tourists at LAS more than once, and cringed. While the US government and travel industry may be focussing on visas to improve tourism, they need to fix that impression of point of entry first. Waiting 2-3 hours at immigration, and then being yelled at by TSOs before boarding a connecting flight doesn't make a good first impression on visitors.
#40
FlyerTalk Evangelist
Join Date: Mar 2004
Location: Newport Beach, California, USA
Posts: 36,062
Look at the last few pages of the tipping thread (or many other threads on FT) as an example of the type of behaviour which can make one a badly behaved tourist. Any time I read someone posting 'I paid XXX for my trip, therefore they should do YYY!' or 'I am the customer; they should do what I want!' I cringe. A few missing pieces of cutlery don't bother me in the same way.
I think that ship has sailed. Look around FT for people who say they won't visit the US for the reasons you list, not to mention how many people I know in real life who say the same. I saw how TSA treated groups of Japanese tourists at LAS more than once, and cringed. While the US government and travel industry may be focussing on visas to improve tourism, they need to fix that impression of point of entry first. Waiting 2-3 hours at immigration, and then being yelled at by TSOs before boarding a connecting flight doesn't make a good first impression on visitors.
#41
FlyerTalk Evangelist




Join Date: Feb 2010
Posts: 13,595
The outlet malls I have been to in the US and Canada are not nearly as pleasant - there are far more 'mall' stores, albeit the outlet versions, and a very few higher end stores. And a gazillion people.
Now, I tend to avoid outlet malls altogether - one opened not terribly far from me last month, and I went to see what all the fuss was about. Fuss about nothing, IMO. People were queuing for a long time to buy Coach handbags - I just don't understand that at all - the handbags are for the most part, sub $500, so any savings you obtain are not going to be substantial. I could understand queueing for discounts on handbags that cost $5000, but in all honestly, Coach is available at department stores, which often have sales and discounts on anyway.
#42




Join Date: May 2005
Location: Mid-Atlantic
Posts: 5,026
As did I...
And as I posted here https://www.flyertalk.com/forum/trav...survey-14.html the Chinese in Paris tend to travel in groups, with little interaction with locals. My friend of Chinese descent did have a few tussles over high end bags, but laughed off the behaviour of her 'family members'. In contrast, most of the really bad behaviour I see and inappropriate dress comes from North Americans.
And as I posted here https://www.flyertalk.com/forum/trav...survey-14.html the Chinese in Paris tend to travel in groups, with little interaction with locals. My friend of Chinese descent did have a few tussles over high end bags, but laughed off the behaviour of her 'family members'. In contrast, most of the really bad behaviour I see and inappropriate dress comes from North Americans.For example, the perception that Germans are all the direct descendants of the Nazi high command and evil is alive and well. I first encountered it more than years ago, and this year was startled to see that anti-German bias is still alive and well in Rome.
Look at the last few pages of the tipping thread (or many other threads on FT) as an example of the type of behaviour which can make one a badly behaved tourist. Any time I read someone posting 'I paid XXX for my trip, therefore they should do YYY!' or 'I am the customer; they should do what I want!' I cringe. A few missing pieces of cutlery don't bother me in the same way.
I think most people can understand that the bigger concern is not so much 30 sets of cutlery but rather an understanding of what is a "souvenir" and what is not. If one eats in a sit-down restaurant, it is generally understood that the cutlery, tableware, cruets, etc. are not there for the taking. I wonder if those same folks would take home tableware from a restaurant in their homeland? Or does this behavior reflect a greater cultural difference, arising from the historic Chinese contempt from those "beyond the wall" mixed with half a century of communism with a recent dose of a market economy creating a confusion over the difference between "mine" and "yours?"
Be careful; the US doesn't have the edge anymore. Companies such as McArthur Glen and Chic Outlet Shops have a string of high end outlet malls across Europe, with brands appealing to Japanese and Chinese tastes. Deutsche Welle actually had a program on the very subject of Chinese tourists starting to discover corners of Germany (which has a number of such high end outlet malls)
Even Nikhita Khrushchev wanted to go there!
#43
A FlyerTalk Posting Legend




Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 53,012
I'm not a huge fan of outlet malls myself, but I can see where the standard midscale outlet mall (with Polo, Tommy, etc.) would be appealing to the middle class Chinese. I mean, their teenagers all love to rock the same brands that Western teenagers do... 
I'm not sure where the optimal source for a $5,000 bag is. I don't think those brands ever really needed Gurney Mills to move their product.

I'm not sure where the optimal source for a $5,000 bag is. I don't think those brands ever really needed Gurney Mills to move their product.
#44
FlyerTalk Evangelist
Join Date: Mar 2004
Location: Newport Beach, California, USA
Posts: 36,062
Exactly. There's a heavy tax on imported designer goods in China, so most Chinese malls are crammed with Chinese labels that no one has heard of outside of China. The opportunity to buy western designer labels is an incredibly powerful magnet, at least among my wife's friends in China.
#45
FlyerTalk Evangelist




Join Date: Feb 2010
Posts: 13,595
I think most people can understand that the bigger concern is not so much 30 sets of cutlery but rather an understanding of what is a "souvenir" and what is not. If one eats in a sit-down restaurant, it is generally understood that the cutlery, tableware, cruets, etc. are not there for the taking. I wonder if those same folks would take home tableware from a restaurant in their homeland? Or does this behavior reflect a greater cultural difference, arising from the historic Chinese contempt from those "beyond the wall" mixed with half a century of communism with a recent dose of a market economy creating a confusion over the difference between "mine" and "yours?"


